Sky Pilot ‑ Digital Downloads

Sky Pilot ‑ Digital Downloads

Reviews (377)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for selling digital products on Shopify, praising its user-friendly interface and efficient digital content management. Key features like product updates and customer email notifications are valued, along with support for various file types and fast, reliable downloads. The customer support team is also commended for their quick, helpful, and professional service.

November 7, 2025

You need a tutorial video. I am not available for the times for onboarding call

Hey Girl Smile Gear
United States
1 day using the app
Sky Pilot replied November 10, 2025

Hey there,

Thank you for your feedback.

Yesterday, we sent you an email to arrange an alternative time for your onboarding call. As noted on our website, if the available slots don’t work for you, you can always reach out to us via email and we’ll be happy to set up a time that fits your schedule.

We’d love the opportunity to make this a better experience for you and hopefully earn a 5-star rating—please don’t hesitate to get in touch so we can help!

Best,
Shop Circle Team

February 8, 2025

Cyclopean
United States
3 months using the app
Sky Pilot replied February 17, 2025

Hello there,

Thank you for your feedback.

We’re sorry to hear you had trouble with our app and that our support didn’t meet your expectations.

We did reach out privately via email to offer further assistance but didn’t hear back from you.

If you’re still experiencing issues, we’d be happy to help resolve them—please feel free to reply to our email or reach out again at any time.

Thank you,
The Shop Circle Team