Reviews (368)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for digital downloads, praising its ability to handle various file types like videos, audio, and PDFs with a user-friendly interface. It supports large file volumes and offers customizable features to match different themes. Known for its reliability, the app also boasts exceptional 24/7 customer support, assisting with coding and integration.
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i explained my problem to the support (Saro A) and within minutes she helped and solved my issue!
Hi there,
We're so pleased to hear that you had a positive experience with our support team and that Saro A. was able to assist you promptly. Our team is always ready to help solve your concerns and improve your experience with our Sky Pilot - Digital Downloads app.
Your feedback is vital as it helps us make we're hitting the mark and it's always a joy to hear when we are. Thank you for leaving such a wonderful review and the five-star rating.
Best Wishes,
The Shop Circle Team
As a new Sky Pilot - Digital Downloads user, I am amazed at the features of this top-notch software. It did exactly what I wanted. After testing out 4 other digital download software programs written for Shopify, which failed miserably, this software blows them all out of the water.
The chat support is 24/7 by techs who know how to solve my problems. I needed to deliver 112 videos, audio, and PDF files in 3 separate folders. That way my customers could download the files they want on their phone, tablet, and computer, depending on whether they use a phone data plan or Wi-Fi.
When you deliver lots of different files in vast quantities, folders are the answer to my dream software. I wanted to give the developers and techs a big thanks for their hard work.
Try this software first if you sell and deliver digital products in your Shopify store. You won't be disappointed.
We're absolutely thrilled to hear about your positive experience with Sky Pilot! It’s fantastic to know that our app has been able to meet your needs so well and has proven its value over other solutions you've tried!
We also deeply appreciate your shout-out to our support team who are indeed available around the clock to assist our users with whatever they might need. We will definitely pass along your thanks to them!
Your feedback continues to inspire us to be the best digital downloads solutions provider we can!
Thank you again, and if there is anything else that we can do for you, please let us know!
Support is TOP notch! I was really struggling with some of the customization for my customer accounts library and thought I'd give the chat a try.
I initially spoke with Đanin who helped me some and then asked for some specifics regarding which customizations I'd like to have and that they'd get back to me. Not long after, Alessandro checked in with me and he was able to fix every single element of my customization requests - being sure to send screenshots to confirm how it should appear.
I am so incredibly grateful I was able to connect with Allesandro and the team and for the lightning quick support!
Hello,
It's absolutely heartening to read such a positive review from you. We're thrilled that you found our support to be top-notch. Our team, including Đanin and Alessandro, always strives to deliver swift and accurate assistance, and we greatly appreciate your acknowledgment of their dedicated efforts.
It makes us incredibly happy to know that you have been able to customize your customer accounts library to your satisfaction and that you found our prompt assistance valuable. We truly value your gratitude and are always here to support your future needs.
Your encouraging words will certainly motivate our team to continue providing excellent service. We can't express enough how much we appreciate your 5-star rating!
Thanks again for taking the time to share your experience. Your feedback plays a crucial role in helping us continue to improve our app and services.
Best Wishes,
The Shop Circle Team
App is working great and I love the way it integrates with my shopify theme. Looks very professional.
Hi there!
We're thrilled to hear that Sky Pilot is working great for you and that you like how it integrates with your Shopify theme. It's fantastic that you find it professional-looking as that's exactly what we aim for. So this positive feedback really motivates us!
Do not hesitate to reach out if you have any suggestions or need further assistance. Your feedback is of huge significance to us.
Many thanks from the Shop Circle team.
Great! I really love the app and the support! especially from Adis.
Hello,
Thank you for this glowing review! We're thrilled to hear that you're enjoying Sky Pilot - Digital Downloads and that you found our support, especially from Adis, helpful.
We work hard to provide top-notch service to our customers, and it's always encouraging to see it being recognized. Such positive feedback pushes us to continuously optimize and improve our services to serve you better.
We really appreciate you taking the time to share your experiences with us. Your input plays a vital role in our continuous growth and improvement.
Please reach out if you have any more suggestions or need any assistance in the future. We're here to help!
Best wishes,
The Shop Circle Team
Had to write a review for the amazing experience with Sky Pilot and the team!! Had a great onboarding call with Alessandro to answer all my questions and migrated instantly from my old digital downloads app. Customer support is incredible and the app itself is the most solid in the market. If you are looking for a stable, highly customizable app to deliver your digital products this is it.
Hello,
We're elated to hear that you're finding our Sky Pilot app to be solid and beneficial for your business! It is wonderful to know that your onboarding process with Alessandro went smoothly, and he was able to address all your inquiries. We strive to deliver unbeatable customer support, and your words of appreciation truly make our day.
We agree, Sky Pilot is an optimal tool for delivering customizable digital products effectively. Your positive review just confirms that we're on the right path. Feedback like yours motivates us to keep doing our best.
Thank you for your amazing 5-star review. We look forward to continuing to serve you.
Best,
The Shop Circle Team
Fantastic service. prompt and very helpful and nice person.
Hello!
Thank you so much for your glowing review and for the full star rating!
We're thrilled to hear that you've had a fantastic experience with our service and that our team was prompt and helpful. These kinds of reviews make our day here at Shop Circle!
Please don't hesitate to reach out if you have any more questions or need further assistance!
Cheers!
Sky Pilot provides everything we require to provide both a physical item and accompanying video and digital content to our customers.
Alessandro also provided incredible support for us as well as coding part of our theme to accomodate the addition of a flip book in the customers 'Account Page' - We are beyond happy!!
Hi there,
Wow, we're absolutely thrilled to hear you've had a fantastic experience with Sky Pilot! It's been our pleasure to provide you with a versatile solution for your business needs.
It's particularly gratifying to know that our team, especially Alessandro, has been able to assist you in a way that has left you beyond happy. Our goal is to ensure our clients feel supported, and it's fantastic that we've been able to achieve this with you.
Of course, we're here for you if ever you need additional support or assistance with any aspect of our app going forward. Thank you so much for sharing this positive experience. Your feedback helps us continue to provide exceptional service for all our customers.
Warm Regards,
The Shop Circle Team
Great customer service!
A great app, simple and straight to the point. Nothing is missing and the support is great. Thank you very much.
Hi there!,
Thank you for taking the time to leave us a review! Your positive feedback is truly an inspiration to our entire team and makes us work even harder!
Should you need any other assistance in the future, do not hesitate to reach out!
Thanks again and all the best!