Reviews (368)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for digital downloads, praising its ability to handle various file types like videos, audio, and PDFs with a user-friendly interface. It supports large file volumes and offers customizable features to match different themes. Known for its reliability, the app also boasts exceptional 24/7 customer support, assisting with coding and integration.

February 27, 2024

Super excited for this! They are very responsive and have a legit digital download platform!

Island Mana Designs
United States
16 days using the app
Sky Pilot replied February 29, 2024

We're thrilled to hear your excitement, and thank you for your 5-star rating! We pride ourselves on being responsive and providing a comprehensive digital download platform. It's fantastic to see that reflected in your experience. We look forward to continuing to provide you with high-quality service and an efficient platform for all your digital download needs. Your feedback plays a significant role in helping us maintain the quality and effectiveness of our services.

Thanks again for taking the time to review Sky Pilot!

Best regards,
The Shop Circle team

February 5, 2024

Recommended! I am trying to sell audio downloads. Not only does the app do exactly what I need, but their help went above and beyond and was swiftly taken care of! Worth the money!

Based Audio Books
United States
5 days using the app
Sky Pilot replied February 7, 2024

Hello,

Thank you for your glowing review and 5-star rating. We are overjoyed to hear that our app is meeting your needs effectively. We believe in providing top-notch support and we're thrilled it has truly made a difference for your business. Your kind appreciation of our team's efforts encourages us to keep delivering our best!

Should you need anything else in the future, we're here!

Best,
The Shop Circle Team

February 1, 2024

The support is UNREAL!! Great service and a great tool for any shopify store delivering digital prodcuts.

Big Ideas Box
United Kingdom
About 2 months using the app
Sky Pilot replied February 7, 2024

Hello,

We're thrilled to hear about your positive experience with our support team and how Sky Pilot is benefiting your Shopify store! Your kind words truly illuminate our commitment to providing top-tier service to all our users.

Please know, that we are continually working on refining and enhancing our tool based on the experiences and needs of our users like you. Your praises are a testament to our collective efforts.

Thank you so much for taking the time to leave us this wonderful 5-star review. We appreciate your support and look forward to continuing to serve your digital product delivery needs!

Best Wishes,

Shop Circle Team

March 28, 2024

We migrated from the digital downloads app and have had a great experience.

Redefining Mom® Shop
United States
3 months using the app
Sky Pilot replied April 2, 2024

Thank you for your wonderful review!

We're thrilled to hear that you had a great experience migrating from the digital downloads app to Sky Pilot - Digital Downloads. At Shop Circle, we strive to make the transition as smooth as possible and your feedback confirms that we're on the right track.

If there's anything you need assistance with in the future, or have any suggestions to further improve our app, we would be more than glad to hear from you. Your feedback plays a significant role in our continuous efforts to serve our users better.

Thanks once again for the 5-star rating. We appreciate your support!

Best Regards,
The Shop Circle Team

March 24, 2024

Awesome personal, especially Muaza.

She helped with all my questions and she was very polite.

SmartAI
Austria
19 days using the app
Sky Pilot replied March 28, 2024

Thank you so much for your amazing feedback!

We strive to provide the best customer service and we're thrilled to hear that Muaza was able to assist you and make your experience with Sky Pilot - Digital Downloads a positive one. Your kind words mean a lot to us. We'll make sure to pass your compliments on to her.

Remember, if you need any further assistance, our team will be more than happy to help. Your feedback is greatly appreciated and helps us to further improve and deliver top-notch service to our customers.

Best Regards,
The Shop Circle Team

May 17, 2024

Fast and friendly

Radiate Real Estate
United States
3 months using the app
Sky Pilot replied May 20, 2024

Hi there,

We're thrilled to hear about your positive experience with Sky Pilot - Digital Downloads. 'Fast and friendly' is what we always aim for, and it feels great to know we hit the mark with you.

We can't thank you enough for this 5-star rating! Your support and voice are crucial to us and we're committed to making Sky Pilot - Digital Downloads even more efficient and user-friendly for you in future.

Your feedback is the driving force that helps us continually improve and serve you better. We value your perspective and look forward to keeping up to our promise of fast and friendly service.

Best Regards,
Shop Circle Team

February 3, 2024

Great app with great customer support

Myfitacademy
Slovakia
Over 1 year using the app
Sky Pilot replied February 7, 2024

Hi there,

Thanks for the 5-star rating and the amazing feedback! We're thrilled to know that you're enjoying our app and that our customer support impressed you!

Remember, our team is here in case you have any further questions or need assistance with anything else. Thanks for being a part of our Shop Circle community!

Best Wishes,
Shop Circle Team

February 20, 2024

Awesome support! This product meets our needs. Who could ask for more?

gaiamarketplace
United States
3 days using the app
Sky Pilot replied February 21, 2024

Hi there,

We're thrilled to hear that you're happy with our support and that our Sky Pilot app is meeting your needs! Your positive comments really encourage us to work even harder. We couldn't ask for a better review.

Please feel free to reach out to us if you need any assistance or have any suggestions - we’re always here for you and every piece of feedback contributes to the enhancement of our app's performance and the overall user experience.

Best,
Shop Circle Team

February 14, 2024

To be honest with you, I'm absolutely floored by the customer support from this app. It's rarer than rare nowadays for a tech company to go above and beyond to support their users, but Sky Pilot are exactly that company. They care about doing a great job and providing a great service, and it shows. Their 5* rating is thoroughly deserved and I couldn't recommend them more.

Kerry Lyons
United Kingdom
2 days using the app
Sky Pilot replied February 20, 2024

We're truly humbled by your stellar review and appreciation for our customer support at Sky Pilot. It's a pleasure to read such wonderful words about our team. We strive to provide excellent service and your comments affirm our efforts.
However, we believe there's always room for growth and improvements. Your feedback plays a crucial part in helping us continuously evolve to meet our user's needs. So, feel free to share any suggestions or areas where you think we may enhance our services.
Thanks again for your kind words and the five-star rating. We appreciate your support and promise to continue doing our best to warrant your high recommendation. Cheers!

Fond Regards,
The Shop Circle Team

February 8, 2024

Easy integration and awesome customer support

Lysandras
India
About 1 month using the app
Sky Pilot replied February 15, 2024

Thanks so much for the five-star rating and for your kind words about our easy integration and customer support, we truly appreciate it. It's our main priority to provide effective solutions and support to our users and we are glad to hear that we are delivering on that promise.

We always strive to make our users' experience with the Sky Pilot - Digital Downloads as seamless as possible. Your positive feedback greatly motivates us to continue enhancing our app and providing awesome support.

If you have any more suggestions or if there's anything else we can assist you with in the future, please feel free to share.

Best Regards,
The Shop Circle team