Reviews (368)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for digital downloads, praising its ability to handle various file types like videos, audio, and PDFs with a user-friendly interface. It supports large file volumes and offers customizable features to match different themes. Known for its reliability, the app also boasts exceptional 24/7 customer support, assisting with coding and integration.

January 22, 2024

Responsive and helpful! Great experience so far!

The Little Literary Shop
United States
2 months using the app
Sky Pilot replied January 24, 2024

Hello,

We're thrilled to hear that you've had such a positive experience with Sky Pilot - Digital Downloads! Your kind words about our responsiveness and service made our day.

We appreciate the time you took to give us a 5-star rating, and we are glad you're enjoying our app. Your feedback is incredibly important to us as we continue to strive for the utmost quality customer service.

Do let us know if there's anything else we can assist you with. We're here to ensure your experience continually meets your expectations.

Stay awesome,

Shop Circle Team

May 30, 2024

Easy to setup. i really love it!

ArtistryTone
Indonesia
1 day using the app
Sky Pilot replied June 3, 2024

Hi!

We're absolutely thrilled to see that you love our app! We made it with the aim to be user-friendly and simple, so we're delighted that you found it easy to set up.

We greatly appreciate your 5-star rating and your wonderful review!

Don't hesitate to reach out if you have any suggestions or need any assistance in the future!

Thanks again for the love!

All the best!

January 30, 2024

Extremely helpful with set up and a great product in general.

Push Pull Shop
Australia
6 days using the app
Sky Pilot replied January 31, 2024

Hi there,

Thank you for the glowing 5-star rating and your kind words about our Sky Pilot app. We're thrilled to hear that you found our set up extremely helpful and are enjoying our product in general. Your satisfaction is our number one priority at Shop Circle!

We remain committed to providing high-quality service to our users. Please do not hesitate to reach out to us anytime if there's anything more we can assist with, as your input is essential to us.

Once again, thank you for taking the time to share your experience.

Best wishes,
The Shop Circle Team

March 27, 2024

I was able to get what I requested. Also customer service was great.

Cyberperx
Philippines
2 days using the app
Sky Pilot replied March 28, 2024

We're thrilled to hear that you had a positive experience with Sky Pilot ‑ Digital Downloads, and we’re especially happy you found our customer service up to par! It's vital for us that our app meets your needs and that our support impresses you. We appreciate your warm thoughts and top rating. Your feedback boosts us to strive harder to deliver quality service to our valued users like you. Thank you again!

Best regards,
Team Shop Circle

June 25, 2024

Sehr übersichtliche und verständliche App.
Genau das richtige für mich und den Verkauf von digitalen Dateien.
Auch der Kundensupport ist sehr kompetent und schnell zur Stelle wenn man Fragen oder Probleme hat. Ich bin sehr zufrieden!

10von10
Germany
7 months using the app
Sky Pilot replied July 3, 2024

Hey,

Thank you for your review!

We are very pleased that our app meets your needs, and it makes us happy to hear that our customer support was able to assist you successfully!

Your satisfaction is our top priority!

If you have additional questions, please do not hesitate to contact us again!

Regards!

February 21, 2024

excellent customer support and usability!

Braintegral
Mexico
About 1 month using the app
Sky Pilot replied February 22, 2024

Hello there,

We are thrilled to hear that you find our customer support and usability excellent! Your positive comments truly boost our motivation. At Shop Circle, we strive to provide the best service to our valued customers, and your words affirm the hard work we put in every day.

Thank you for taking the time to share your experience with Sky Pilot - Digital Downloads. We're grateful for customers like you and your feedback is greatly important for our continuous improvement.

Warm regards,
The Shop Circle Team

April 25, 2024

Customer support is amazing! Kenan was helpful and kind, he made my work easy by guiding me on what to do.

Black Promo
United States
About 1 hour using the app
Sky Pilot replied April 29, 2024

Hi there,

We're so glad to hear about your positive experience with our customer support team! It's wonderful to know that Kenan was able to assist you effectively and make your work easier.

Your incredible feedback reinforces the importance of our mission to offer outstanding support to our customers. Rest assured, we'll pass on your kind words to Kenan.

Thank you again for taking the time to leave us a 5-star review. We truly appreciate it!

Best wishes,
The Shop Circle team

April 29, 2024

These guys are fantastic, don't look any further! Great service!

Lowcountry Littles
United States
About 3 hours using the app
Sky Pilot replied May 3, 2024

Hello,

We're thrilled to hear your high praise! At Shop Circle, we always strive to offer world-class service to our valuable users like you. It's incredibly uplifting to know that our efforts are appreciated and recognized. Your wholehearted endorsement means a lot to us.

Thank you for choosing Sky Pilot ‑ Digital Downloads and for taking the time to share your positive experience. Your feedback is crucial as it inspires us to stay committed to providing the best service to our users.

Best wishes,

The Shop Circle Team

February 23, 2024

Amazing Support! The Agent Danin was very helpful and solved my problems. Will definitely use this app and can‘t wait to grow my business with Sky Pilot :-)

Maliya
Germany
About 2 hours using the app
Sky Pilot replied February 25, 2024

Thank you so much for your glowing review! We're thrilled to hear that Danin provided such exceptional support and was able to solve your problems. Your kind words certainly brighten our day.

You choosing Sky Pilot to help grow your business truly means a lot to us. It's supportive customers like you who help us continuously strive to be at our best. And we can't wait to see how your business flourishes!

Please do not hesitate to reach out if you ever need further assistance. Providing high-quality support when you need it is our commitment. We're here to support you every step of the way on your business journey!

We look forward to serving you in the future.
Once again, thank you for your support and amazing feedback.

Best regards,
The Shop Circle Team

March 15, 2024

I have only started using the app, but so far it has been user friendly and the customer support is stellar! I love the customization features as well!

Reesabobeesa
United States
19 minutes using the app
Sky Pilot replied March 17, 2024

Hello there,

We're thrilled to hear that you've found Sky Pilot to be user-friendly and that our customer support team was able to assist you effectively. We take great pride in the service they provide.

Your comments about the customization features make our day! They were designed with flexibility in mind for our users, and it's great to know that you're loving them.

We’re always here to assist, so please feel free to reach out if you need any further help. Your feedback helps us continue to improve our products and provide the best possible experience for our users.

Best regards,
The Shop Circle team