Reviews (357)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for selling digital products like eBooks, videos, and courses, praising its user-friendly interface and seamless Vimeo integration. Key features include automatic updates and file organization, which streamline operations and reduce customer service workload. Merchants also appreciate the exceptional customer support and cost-effectiveness, enhancing their professional content delivery.

January 30, 2024

Extremely helpful with set up and a great product in general.

Push Pull Shop
Australia
6 days using the app
Sky Pilot replied January 31, 2024

Hi there,

Thank you for the glowing 5-star rating and your kind words about our Sky Pilot app. We're thrilled to hear that you found our set up extremely helpful and are enjoying our product in general. Your satisfaction is our number one priority at Shop Circle!

We remain committed to providing high-quality service to our users. Please do not hesitate to reach out to us anytime if there's anything more we can assist with, as your input is essential to us.

Once again, thank you for taking the time to share your experience.

Best wishes,
The Shop Circle Team

April 25, 2024

Customer support is amazing! Kenan was helpful and kind, he made my work easy by guiding me on what to do.

Black Promo
United States
About 1 hour using the app
Sky Pilot replied April 29, 2024

Hi there,

We're so glad to hear about your positive experience with our customer support team! It's wonderful to know that Kenan was able to assist you effectively and make your work easier.

Your incredible feedback reinforces the importance of our mission to offer outstanding support to our customers. Rest assured, we'll pass on your kind words to Kenan.

Thank you again for taking the time to leave us a 5-star review. We truly appreciate it!

Best wishes,
The Shop Circle team

November 27, 2023

The best app for digital downloads in my opinion. Fair pricing, lot of options and most of all an unbelievable support team.

Boutique Tones
Italy
5 days using the app
Sky Pilot replied November 29, 2023

Hello there!

Wow, such a stellar review! We at Shop Circle are thrilled to hear you've had a great experience using Sky Pilot for your digital downloads. Knowing you appreciate our fair pricing and array of options brings us immense joy.

But the cherry on top is definitely your kind words about our support team. We strive every day to offer unbeatable support to our users, and it’s fantastic to learn we're making the mark on this front.

Your feedback has truly brightened our day. Thank you for choosing Sky Pilot and for taking the time to leave such a fantastic review!

Best regards,
The Shop Circle Team

April 29, 2024

These guys are fantastic, don't look any further! Great service!

Lowcountry Littles
United States
About 3 hours using the app
Sky Pilot replied May 3, 2024

Hello,

We're thrilled to hear your high praise! At Shop Circle, we always strive to offer world-class service to our valuable users like you. It's incredibly uplifting to know that our efforts are appreciated and recognized. Your wholehearted endorsement means a lot to us.

Thank you for choosing Sky Pilot ‑ Digital Downloads and for taking the time to share your positive experience. Your feedback is crucial as it inspires us to stay committed to providing the best service to our users.

Best wishes,

The Shop Circle Team

February 21, 2024

excellent customer support and usability!

Braintegral
Mexico
About 1 month using the app
Sky Pilot replied February 22, 2024

Hello there,

We are thrilled to hear that you find our customer support and usability excellent! Your positive comments truly boost our motivation. At Shop Circle, we strive to provide the best service to our valued customers, and your words affirm the hard work we put in every day.

Thank you for taking the time to share your experience with Sky Pilot - Digital Downloads. We're grateful for customers like you and your feedback is greatly important for our continuous improvement.

Warm regards,
The Shop Circle Team

March 15, 2024

I have only started using the app, but so far it has been user friendly and the customer support is stellar! I love the customization features as well!

Reesabobeesa
United States
19 minutes using the app
Sky Pilot replied March 17, 2024

Hello there,

We're thrilled to hear that you've found Sky Pilot to be user-friendly and that our customer support team was able to assist you effectively. We take great pride in the service they provide.

Your comments about the customization features make our day! They were designed with flexibility in mind for our users, and it's great to know that you're loving them.

We’re always here to assist, so please feel free to reach out if you need any further help. Your feedback helps us continue to improve our products and provide the best possible experience for our users.

Best regards,
The Shop Circle team

February 23, 2024

Amazing Support! The Agent Danin was very helpful and solved my problems. Will definitely use this app and can‘t wait to grow my business with Sky Pilot :-)

Maliya
Germany
About 2 hours using the app
Sky Pilot replied February 25, 2024

Thank you so much for your glowing review! We're thrilled to hear that Danin provided such exceptional support and was able to solve your problems. Your kind words certainly brighten our day.

You choosing Sky Pilot to help grow your business truly means a lot to us. It's supportive customers like you who help us continuously strive to be at our best. And we can't wait to see how your business flourishes!

Please do not hesitate to reach out if you ever need further assistance. Providing high-quality support when you need it is our commitment. We're here to support you every step of the way on your business journey!

We look forward to serving you in the future.
Once again, thank you for your support and amazing feedback.

Best regards,
The Shop Circle Team

March 18, 2024

Gran servicio, Adna aclaró todas mis dudas, el compartir las url fue de gran ayuda para mi.

Mis Primeros Bocados
Mexico
About 1 month using the app
Sky Pilot replied March 20, 2024

Gracias por tu comentario de 5 estrellas.

Nos alegra saber que nuestro servicio y la asistencia de Adna han sido útiles para ti, especialmente la opción de compartir las URL. Valoramos tus palabras positivas y tu satisfacción es nuestra prioridad. Si tienes alguna pregunta adicional o si hay alguna otra forma en que podamos ayudarte, no dudes en decírnoslo. Tu retroalimentación y experiencia son vitales para nosotros.

Saludos,
El equipo de Shop Circle

February 6, 2024

Finalmente dopo tanto tempo e prove con altre APP abbiamo trovato Sky Pilot. Super soddisfatti con l'esperienza per poter vendere i nostri corsi online. L'assistenza clienti è la migliore cha abbiamo mai visto su Shopify.

Balloon Box
Spain
2 days using the app
Sky Pilot replied February 15, 2024

Ciao! Siamo lieti di sapere che Sky Pilot sta rispondendo alle vostre esigenze per la vendita dei corsi online. È fantastico che l'assistenza clienti abbia soddisfatto le vostre aspettative – lavoriamo duramente per offrire il miglior servizio possibile.

La tua esperienza positiva ci motiva a continuare a lavorare per soddisfare e superare le aspettative dei nostri clienti. È sempre un piacere ascoltare le esperienze positive come la tua.

Grazie mille per la tua recensione a cinque stelle e non esitare a farci sapere se hai bisogno di ulteriore supporto.

Cordiali saluti,
Il team di Shop Circle.

May 15, 2024

Sensacional esse App. superou minhas expectativas e em breve estarei fazendo um upgrade para usar mais funcionalidades. Muito obrigado a toda equipe.

Ritos Loja Mística Virtual
Brazil
39 minutes using the app
Sky Pilot replied May 17, 2024

Hi there!,

Thank you for taking the time to leave us a review! Your positive feedback is truly an inspiration to our entire team and makes us work even harder!

Should you need any other assistance in the future, do not hesitate to reach out!

Thanks again and all the best!