Sky Pilot ‑ Digital Downloads

Great app and great customer service. I contacted sky pilot because I was not sure how to resend notifications and they got back to me very quickly and explained step by step what I needed to do. Thanks!

Where do I start? I am new to Shopify and new to Sky Pilot. They could not have been more kind and patient in helping me navigate an issue. Not only that, but Allessandro (manager) noticed that we are a non-profit organization and provided us with a discount to our plan (actually with additional features)! Who does that? Sky Pilot. EXCELLENT CUSTOMER SERVICE!

Sky Pilot is a game changer for our business. We are very pleased with the tech & the customer service. Thank you Alessandro for being so quick to respond to our inquiries!

Sky Pilot truly stands out in the realm of customer service. The swift and efficient manner in which they handled our queries was commendable, and their organized video call was a testament to their commitment to transparency and thorough communication. What sets them apart is their unwavering dedication to customization – they didn't just meet our needs; they surpassed them, going above and beyond to tailor their services for our specific stores. Sky Pilot's emphasis on personalized solutions and their proactive approach make them a reliable partner for businesses looking for not just a service provider, but a team that genuinely cares about their success.

Things could not have gone better with Sky Pilot. Setup was easy. We have been using the app for a few years now and there has never once been a problem. Beyond just working well, the access alerts/notifications feature is awesome.

We still have never had any issues with this, but when we reached out to Sky Pilot support with a very weird, specific request, they were extremely responsive and helpful.

Sky Pilot is a top notch app with top notch service.

I have been using SkyPilot for almost 3 years now and am still thrilled with how easy and effortless this service makes selling digital items. Any time I've had a question (no matter how small) I get a quick, professional response. I love being able to see which of my customers have downloaded their purchases and how many times. The Access Alert feature has helped me to put a stop to several spambots/pirates/thieves and also allowed me to work with a few of my customers to secure their own email accounts. All in all, a tremendously positive experience!

I have been using this app for the past couple of years and I absolutely love how it functions! No issue with deliverability! I love that I can revoke access if a customer is abusing their account. Support is prompt and very helpful, even with those of us that aren't that tech savy! Thank you!

I could have sworn I had written this already, so I'm doing it now. Sky Pilot is by far the most important tool in our kit. We deliver 1000's of digital products each month, and we'd have a heck of a time doing it without Sky Pilot. It is so simple to create the product and add the attachments. We use this product all the time to do pre-sales. Adding attachments to a product after a sale give all the customers who purchased access to those videos, not just the ones who order after a change. Integration is tight with our store and they're support is fantastic. They've been able to help us with our issues, even pointing us in the right direction with other apps that were conflicting with theirs. If you sell digital products, this is the way to go. Update: They've recently implemented a new administrative backend which has made the system much easier to work with in all cases.

Sky Pilot is an amazing app that we use to give customers PDF copies of their purchases in addition to selling PDF only books. The tool is simple to use, has a great feature set, and their support team is really top notch.

Excellent app. The developers are very helpful and go above and beyond to assist. Highly recommend!! ⭐️⭐️⭐️⭐️⭐️