Reviews (306)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for automating digital product delivery, praising its seamless integration with Shopify and Vimeo. Its user-friendly interface and customization features are appreciated, along with its unique warning system for excessive file access. The app's customer support is noted for its responsiveness and technical expertise. It's competitively priced with custom plans available to suit different needs.

Edited November 19, 2020

My site hasn't launched yet but I chose Sky Pilot after reading reviews and found too many deal breakers with other apps (like poor customer service and lots of downtime). Overall everything seems pretty simple (even for non-techy people like me). I've sent a couple questions through chat and received a reply immediately with the solutions I needed. Super impressed so far.

Paradise Planner Co.
Canada
About 2 years using the app
Edited April 15, 2019

Great App! It works seamlessly and brings customers back to my store to get their files. I am using it for paid pdf downloads for a weekly newsletter. Support is always fast and right on. I can time when the pdf's will "disappear", revoke access as needed to customers, and get alerts if someone is sharing a bit too much. Very happy with Sky Pilot. Thanks!
UPDATE 4/19 Now using Sky Pilot to sell ebooks, videos, images etc. Love this app!

Wdgann1
United States
About 2 years using the app
September 13, 2022

ダウンロード販売に利用していますが、大量のアクセスにも対応しており、費用もリーズナブルで満足しています。
今回、ちょっとトラブルがあり、カスタマーサポートに連絡しましたが、素早く、丁寧に対応いただきました。
We use this app to selling digital contents. It is good for huge access but reasonable price.
Recently I have contacted the customer support. He has helped us quickly and completely. I am satisfied enough.

NIJISANJI EN Official Store
Japan
About 2 years using the app
Corknine Development replied September 14, 2022

Aww!! 😊 Thank you so much for leaving us a fantastic review. It's awesome to hear that you found our product useful and it was our pleasure to serve you! Your kind words motivate us to keep giving our best.

Have an amazing day,
Customer Success Team

May 13, 2014

Enjoying this app so far! Simple to use, easy to understand, and it helps our goal of having the best customer experience possible.

SharePoint Training
United States
Almost 2 years using the app
January 4, 2023

Sky pilot is awesome to work with! They deliver our digital downloads flawlessly, and integrate with customer accounts so that our customers can login and see a full list of their past purchases. Our last digital download delivery app could not do this, and it makes for a much better customer experience.

Highly recommend sky pilot if you sell digital downloads.

AdaptEd4SpecialEd
United States
Almost 2 years using the app
Corknine Development replied January 5, 2023

We appreciate you taking the time to write this review! It's awesome to hear that you found our app very useful. Please stay in touch and let us know how we can help you 😊
Wish you the best in your business,
Customer Success Team

March 10, 2014

Just started using Sky Pilot. Fantastic! Andrew's customer service is prompt and helpful. Can't thank him enough. Great App and would definitely recommend.

Paper Lark Designs
Australia
Almost 2 years using the app
February 28, 2019

Integrated will into my store. It has allowed our store to set up a variety of download combinations very easily. https://www.avoliner.com

Avroliner Project
Canada
Almost 2 years using the app
October 21, 2016

It's exactly what we were looking for! Namely, hosting digital products with a simple way for users to access their digital purchase history so that they never have to worry about misplacing their files. I like the degree to which the app is customizable as well. Works great out of the box, but I always like to tweak and I'm not afraid to play with code, and I love apps that let me do that.

Growing Up Goddess
United States
Almost 2 years using the app
April 16, 2016

Great app and excellent service, we couldn't be more satisfied. Highly recommended.

Pixellogo
Canada
Over 1 year using the app
January 18, 2022

I sell digital content, designs to load onto electronic sewing machines. My customers have been asking if they can download designs they purchased previously. I installed Sky Pilot for this purpose. It is SO easy to use and it does exactly what I want it to DO. In addition, the support group has been so incredibly responsive. (I didn't need much support, the app is so easy to use, but when I did need it... the support was perfect.)
I was so happy to find that in addition to my original goal with Sky Pilot, I found that I could use the Sky Pilot Video Integration to make my tutorials easily available to customers.
What a score.
This is absolutely the best app I have used with Shopify.
Thank you to everyone at Sky Pilot.

Bullard Designs
United States
Over 1 year using the app