Reviews (368)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for digital downloads, praising its ability to handle various file types like videos, audio, and PDFs with a user-friendly interface. It supports large file volumes and offers customizable features to match different themes. Known for its reliability, the app also boasts exceptional 24/7 customer support, assisting with coding and integration.
Refine
-
By rating
My site hasn't launched yet but I chose Sky Pilot after reading reviews and found too many deal breakers with other apps (like poor customer service and lots of downtime). Overall everything seems pretty simple (even for non-techy people like me). I've sent a couple questions through chat and received a reply immediately with the solutions I needed. Super impressed so far.
I've had this app installed for over 2 years now. has never been an issue.
Easy to upload files and also attach them to existing products to bundle.
Support is very quick and helpful when I forget how to do certain things in the app lol.
Overall great experience.
Hello,
We're thrilled to hear that you've been using Sky Pilot - Digital Downloads for over two years and have found it easy to use and versatile with bundling capabilities. It brightens our day to learn about your positive experiences with our support team, as we strive to provide quick and actionable assistance whenever you need it. We truly appreciate the laughter you've shared, moments of forgetfulness happen to all of us!
Your feedback not only warms our hearts, but it also helps us identify the things we're doing right. We're so thankful for your 5-star rating, and your acknowledgement means the world to us. Looking forward to continuously cater to your needs and make your experience even more wonderful.
Warm regards,
The Shop Circle Team
Great App! It works seamlessly and brings customers back to my store to get their files. I am using it for paid pdf downloads for a weekly newsletter. Support is always fast and right on. I can time when the pdf's will "disappear", revoke access as needed to customers, and get alerts if someone is sharing a bit too much. Very happy with Sky Pilot. Thanks!
UPDATE 4/19 Now using Sky Pilot to sell ebooks, videos, images etc. Love this app!
ダウンロード販売に利用していますが、大量のアクセスにも対応しており、費用もリーズナブルで満足しています。
今回、ちょっとトラブルがあり、カスタマーサポートに連絡しましたが、素早く、丁寧に対応いただきました。
We use this app to selling digital contents. It is good for huge access but reasonable price.
Recently I have contacted the customer support. He has helped us quickly and completely. I am satisfied enough.
Aww!! 😊 Thank you so much for leaving us a fantastic review. It's awesome to hear that you found our product useful and it was our pleasure to serve you! Your kind words motivate us to keep giving our best.
Have an amazing day,
Customer Success Team
I like the app. It gives the option to download the product or have the physical bookmarks. It's simple to manage.
Thank you for your wonderful 5-star review! We're thrilled to hear that you're enjoying the dual feature of Sky Pilot that allows for both digital downloads and physical bookmarks. Our aim is to keep our app simple and user-friendly so it's great to know we've hit the mark for you.
Your feedback truly helps us to deliver the best experience possible. Keep enjoying our app and don't hesitate to share more about your user experience - we're always eager to hear more.
Best wishes,
The Shop Circle Team
Enjoying this app so far! Simple to use, easy to understand, and it helps our goal of having the best customer experience possible.
Sky pilot is awesome to work with! They deliver our digital downloads flawlessly, and integrate with customer accounts so that our customers can login and see a full list of their past purchases. Our last digital download delivery app could not do this, and it makes for a much better customer experience.
Highly recommend sky pilot if you sell digital downloads.
We appreciate you taking the time to write this review! It's awesome to hear that you found our app very useful. Please stay in touch and let us know how we can help you 😊
Wish you the best in your business,
Customer Success Team
Just started using Sky Pilot. Fantastic! Andrew's customer service is prompt and helpful. Can't thank him enough. Great App and would definitely recommend.
Integrated will into my store. It has allowed our store to set up a variety of download combinations very easily. https://www.avoliner.com
It's exactly what we were looking for! Namely, hosting digital products with a simple way for users to access their digital purchase history so that they never have to worry about misplacing their files. I like the degree to which the app is customizable as well. Works great out of the box, but I always like to tweak and I'm not afraid to play with code, and I love apps that let me do that.