Reviews (369)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for digital downloads, praising its ability to handle various file types like videos, audio, and PDFs with a user-friendly interface. It supports large file volumes and offers customizable features to match different themes. Known for its reliability, the app also boasts exceptional 24/7 customer support, assisting with coding and integration.
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Simply awesome! Fluidity, simplicity and a customer support omnipresent makes this app the gold standard of choice if you want to sell digital products / goods like ebooks, file, music and stream video like videocourses, webinars & co. Sky Pilot pilots you in the sky of digital business.
Amazing customer service! Kenan was knowledgeable, and patient and took the time to answer all my questions. He was extremely helpful! Good customer service goes a long way.
Hello!
We're thrilled to see you enjoyed your experience with our customer service. It's wonderful to hear that Kenan was able to assist and make your experience with Sky Pilot more enjoyable. Your positive feedback means a lot to us, as we strive to ensure that all our customers' needs are met promptly and efficiently. Good customer service does indeed go a long way, and we're delighted to know we're on the right track.
Thanks for taking the time to share your experience. Reviews like yours help us ensure we're providing the best possible service to all our users.
Best regards,
The Shop Circle Team
We have been using SkyPilotapp for a long time and are really happy with the app. We would recommend it immediately. It would be desirable to integrate Omnisend, then from our point of view everything would be great. We are very satisfied with the service, especially with Haris, who provided great support even on a Saturday afternoon. Thanks!
Thank you so much for your enthusiastic review! We're absolutely thrilled to hear that you're happy with SkyPilot and that our team, particularly Haris, has been able to provide you with excellent support. Your recommendation means a lot to us.
Your suggestion about integrating with Omnisend is a great one, and we truly appreciate your input. We value user suggestions as they help guide our improvements and expansions.
Again, thank you for taking the time to share your feedback. Reviews like yours not only motivate us to work harder, but also help us understand our customers' needs better.
Best Regards,
The Shop Circle Team
Alessandro was such a huge help with your fulfillment issue. I had been struggling with auto fulfillments for months and he was easily able to troubleshoot the problem and have it fixed within minutes. Thank you!
Thank you for your review! We appreciate your feedback and strive to continuously improve our app for the best experience. Please feel free to reach out to us directly if you need any assistance. Thank you for your support!
All the best,
Customer Success Team
Skypilot has helped us seamlessly process and deliver tens of thousands of digital orders. Highly recommend.
Hello,
We're absolutely thrilled to hear that Sky Pilot has been instrumental in processing and delivering your digital orders! Thank you for letting us know about your positive experience and recommending our app. It boosts our team's spirit to strive even harder.
Your words of appreciation truly highlight what we are striving for – making e-commerce more efficient and valuable for businesses like yours. Please, do not hesitate to let us know if there's any way we can further assist you or improve your experience with Sky Pilot.
We value every feedback, as it helps us keep up the good work and ensure our app remains helpful and efficient for you.
Best wishes,
The Shop Circle Team
They're great to work with and very quick to respond to issues to help my business roll smoothly and without headaches. thank you!
And it's great to work with you! :) Thank you so much!
All the best,
Customer Success Team
Ich kann diese App sehr empfehlen. Beeindruckt war ich, wie einfach es ist Vimeo Filme einzubinden. Ob wohl ich vorher mit der kostenlosen App von Shopify verkauft habe, war es kein Problem alle vergangenen Verkäufe zu übernehmen. Der Support hat sofort geholfen. I highly recommend this app. I was impressed how easy it is to integrate Vimeo films. Even though I had previously sold with the free Shopify app, it was no problem to take over all past sales. The support helped immediately.
Excellence! Easy to set up, easy to use and easy to access support. Our customer feedback on using this new app with Sky Pilot has been nothing but positive - we are currently migrating all of our digital files from our old app to this platform. Andrew at Sky Pilot was accessible within minutes to solve a few questions on our end - stellar all around! We would highly recommend this app for anyone offering digital files.
Sky Pilot is an amazing fix to help deliver all our digital content. App works flawlessly and was easy to set up, lots of smart features, very happy we get to use them and they built this fantastic tool.
Hi 😊! On behalf of all the team, thank you so much for leaving us a fantastic review. We are delighted to hear you are satisfied with our product!!
If you need anything in the future, please reach out and we'll be happy to help.
All the best,
Customer Success Team
We almost went with another app for download our thousands of digital files. So glad we us SkyPilot. Friendly and quick customer service. Excellent app. Always making improvements to help their customers! A+++++