Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, ease of use, and seamless integration with platforms like Shopify and Vimeo. They appreciate its automation capabilities, especially for selling digital products like e-books. The app's customization features and misuse alert system are also valued. It's seen as cost-effective, offering good value for storage size. Additional features such as customer account integration, subscription handling, and professional digital product delivery enhance the customer experience.

January 31, 2018

I am so pleased with Sky Pilot! I am not tech savvy AT ALL and working with Shopify and Sky Pilot to download and get my digital product up and running was very smooth. I had a theme issue and Andrew took care of it! Great customer service and an easy and reliable app!

Tough Love Tarot
United States
2 months using the app
January 22, 2015

I never normally write reviews but felt I had to in this occasion as the quality of this product and exceptional level of service are worthy of note! I experimented with just about every digital download app on Shopify and SkyPilot beat them all by a mile for ease of use and excellent functionality. A really well thought out product which is back up by helpful (and speedy) customer service. Highly recommended - don't waste your time using anything else to deliver digital downloads on your Shopify store!

My Local Postcode
United Kingdom
About 2 months using the app
February 23, 2014

I am glad that I selected Sky Pilot. Support email replies always within a day and super helpful. Vimeo integration makes streaming videos for our customers @ winktolearn.com alot easier.

Great job! Keep it up!

Hann
Director

WINK to LEARN | Early Learning Flash Cards & DVDs | Inspired by Glenn Doman & Shichida
Singapore
About 2 months using the app
Edited March 7, 2018

Andrew rocks. Plain and simple. The support here is the best I've ever had from a Shopify app. Thanks!

www.PeacefulProductionsStudio.com

Peaceful Productions Studio
United States
About 1 month using the app
October 25, 2018

Brilliant app, will deliver streaming tutorial videos perfectly to our customers as www.DrAlexander.com

Dr. Ric Alexander
United Kingdom
About 1 month using the app
August 22, 2017

Amazing App! Fire Sale Approved!

Pix Gifts
United States
About 1 month using the app
May 12, 2020

This is a great app for video-on-demand through its easy-to-use Vimeo integration. We were able to integrate it smoothly and it saved us money and headaches.

RTH - Real Time History GmbH
Germany
29 days using the app
September 20, 2022

I needed a fast app that would let me move forward quickly to restore a site I had taken a sabbatical from and upon return, the digital file product links were all stripped. SkyPilot IS IT. I was able to upload all my files and spend time with many products in restoring them for my customers and on the first day, my customers returned to shop. That's how well this APP works! Customer Service is excellent and always ready to help. Thank you SkyPilot!

Pixies Rule
United States
29 days using the app
Corknine Development replied September 21, 2022

Hi there,
Thank you for sharing your experience with us, and for your kind words about our app 🎉. We are delighted to hear you are satisfied with our service as we strive to provide the best possible support!!

If you need anything in the future, please reach out and we'll be happy to help.

All the best,
Customer Success Team

May 12, 2020

Stop looking around- this is the app you want! We tried other apps to solve the digital download problem and other options don't cut it. Sky Pilot is the best option and their support team is wonderful, hard-working in solving any issues you have. No canned replied, or non-answers- they will do everything they can to help you! Completely satisfied.

Mastin Labs
United States
29 days using the app
August 28, 2014

First, I am totally amazed at the customer service at SkyPilot, lightening fast and very helpful! Plus, the download service works spectacularly and we are LOVING it! Super easy to install, set up and use. We were able to start selling digital downloads quickly, with no fuss! Highly recommend!

Tangie Baxter & CO
United States
28 days using the app