Reviews (368)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for digital downloads, praising its ability to handle various file types like videos, audio, and PDFs with a user-friendly interface. It supports large file volumes and offers customizable features to match different themes. Known for its reliability, the app also boasts exceptional 24/7 customer support, assisting with coding and integration.
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Easy to use app, but the support is outstanding making any of your headaches to disappear in moments. Best ever experience between all apps on Shopify App market support level. Bravo!
Hi there,
We're so pleased to hear that you found Sky Pilot - Digital Downloads easy to use and our support outstanding. It's really uplifting for us to receive recognition for our hard work. Thank you very much for your kind words and your fantastic 5-star rating!
Your feedback truly fuels our dedication to providing the absolute best service possible. Our entire team always strives to eliminate any headaches and make everything as seamless as possible for you.
Please do not hesitate to reach out whenever you need us. We're always just a click away.
Thank you once again for your amazing feedback and for being a valued part of the Shop Circle community.
Kind regards,
The Shop Circle Team
They were very professional, knowledgeable and maybe most important… speedy with their assistance!!!
Thank you for taking the time to review our app! We appreciate your feedback and are committed to ensuring that our app provides the best possible user experience. Thank you again for your review!
All the best,
Customer Success Team
I was struggling with adding some custom buttons - and they weren't compatible with my theme - I reached out the Alessandro, and he was able to help me resolve the issue. He was very nice and professional, and I appreciate his help. His customer service was top notch!
Thanks for your amazing review, we really appreciate it!!
We work hard to ensure our app and support team provides you with the best experience possible. Thank you Alessandro for all your effort and dedication 😊
Any other requests you may have, do not hesitate to reach out. We will be happy to help 24/7.
Have a lovely day,
Customer Success Team
You can't go wrong with this app ! A truly wonderful experience and even better customer service ! Get it now ! www.skypilotapp.com
I don't know what I am more impressed by, Sky Pilot App or Alessandro, The Tech there. Sky Pilot is a valuable App you may not be aware off, to anyone not aware, I urge you to consider its publishing power and value, the Apps UI GUI and UX is the best it can be, the only reason I had questions to ask is because my sales use was slightly different than the Apps original purpose and that I am new to this field, but It works perfectly for my use case too. They are very busy there, which I did not experience in response time. 5/5
Hello!
We're over the moon to receive your fantastic review and top rating! It means a lot that both our Sky Pilot App and Alessandro have made such a positive impression. We work hard to ensure an excellent user experience, so it's wonderful that you're appreciating the UI, GUI, and UX.
Since you're finding amazing value in our app for your unique use case, despite being new to the field, it shows us that we're on the right track. Furthermore, your words of recommendation to others are greatly appreciated.
Feel free to reach out if you have any more questions in the future. We value your feedback and support, as it further motivates us to deliver our best.
Much gratitude from the Shop Circle team!
Stellar product, and an amazing support team. They've been extremely responsive and helpful throughout my entire journey with their product.
Sehr guter Kundensupport. Das Team antwortet innerhalb kürzester Zeit und ist immer freundlich und zuvorkommend. Den Dienst nutzen wir seit über 2 Jahren absolut fehler- und ausfallfrei. Auch für Customizations und Wunsch-Features ist das Team offen. Wir sind sehr froh und würden Sky Pilot jederzeit weiterempfehlen.
Thank you for taking the time to review our app.
We value the feedback we receive from each of our customers, and we appreciate you taking the time to share your thoughts with us.
Thank you for your support!
All the best,
Customer Success Team
Using Sky Pilot and Subscription Plus together has been pivotal. Their seamless integration simplified our digital product distribution and subscription management. The consistent delivery of our monthly SVG magazine and the effortless handling of subscriptions have made these platforms invaluable. The joint support from both teams also made setup a breeze. I highly recommend them for any digital merchant.
Thank you for sharing your fantastic experience! We're thrilled to hear how Sky Pilot and Subscription Plus have transformed your digital product distribution and subscription management. It's wonderful to know that the seamless integration and exceptional support from both teams made the setup process a breeze. We appreciate your recommendation and look forward to continuing to support your digital endeavors!
All the best,
Customer Success Team
We needed an app to deliver our digital magazine, both as a standalone product and as a subscription. We tried working with SendOwl (who would not jump on the phone with us) and hit a brick wall. But Andrew from Sky Pilot walked us through the setup and specific workflow we needed. For both the quality of app and customer service we give this an astounding 5-stars. Bravo!
I am so pleased with Sky Pilot! I am not tech savvy AT ALL and working with Shopify and Sky Pilot to download and get my digital product up and running was very smooth. I had a theme issue and Andrew took care of it! Great customer service and an easy and reliable app!