Reviews (367)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for digital downloads, praising its ability to handle various file types like videos, audio, and PDFs with a user-friendly interface. It supports large file volumes and offers customizable features to match different themes. Known for its reliability, the app also boasts exceptional 24/7 customer support, assisting with coding and integration.

November 28, 2024

Amazing support

Nahalatenu
Israel
7 months using the app
Sky Pilot replied December 9, 2024

Hi there,

We're thrilled to hear that you've had an amazing experience with our support team; at Shop Circle, our priority is ensuring the best possible service to you and we're so glad we hit the mark!

Your feedback helps us keep up our high standard of service - thank you once again!

Best regards,
The Shop Circle Team

July 25, 2024

Ich benutze diese App seit ca.5 Jahren für meine Digitalen Produkte und bin immer sehr zu frieden gewesen. Ich brauchte Hilfe, als ich den Shop auf shopify 2.0 umgestellt hatte und bekam durch den Support chat sofort hilfe und hatte im Handumdrehen alles installiert. Vielen dank für diese tolle App <3

I have been using this app for about 5 years for my digital products and have always been very satisfied. I needed help when I switched the store to shopify 2.0 and got immediate help through the support chat and had everything installed in no time. Many thanks for this great app <3

monstabella.de
Germany
Over 5 years using the app
Sky Pilot replied July 30, 2024

Hey there,

Thank you for being a loyal user for the past 5 years!

We're thrilled to hear that our support team could assist you quickly with your switch to Shopify 2.0. Your satisfaction is our top priority, and we appreciate your kind words and support!

Should you need anything else, do not hesitate to reach out!

Cheers!

November 22, 2024

Great customer service! 5 stars

Stephanie Long
Canada
12 days using the app
Sky Pilot replied December 9, 2024

Hi there,

We're thrilled to hear that you had a positive experience with our customer service at Shop Circle - it's so important for us to keep our users satisfied and your feedback validates our efforts!

Feel free to share more of your experiences or any suggestions you might have, and if there is anything else that we can do for you, please let us know!

Best wishes,
The Shop Circle Team

September 14, 2024

Excellent customer service with speedy replies. Great starter plan & simple interface!

AHLOE CREATIVE
United States
28 days using the app
Sky Pilot replied September 18, 2024

Hello,

Thanks for leaving us such a wonderful review! We are thrilled that you loved your experience with our app; our team will definitely be happy to read what you wrote!

Your satisfaction is our priority and your review reaffirms the hard work we put into delivering great service. If there is anything else that we can do for you, please let us know!

Thanks once again and happy selling!

Best,
The Shop Circle Team

August 2, 2024

The app works well for us so far, and has all the features we have had a need for. I mostly decided to leave a review to say how helpful their customer service has been. I have reached out three times and all three times they were wuick to respond, polite and very helpful. Would reccommend.

Elenamellingen.no
Norway
25 days using the app
Sky Pilot replied August 7, 2024

Hello,

We're thrilled to know that our app is serving you well and meeting your needs!

Thank you for appreciating our features! Our customer service team will be absolutely delighted to hear your positive comments, and it's great to know that we've succeeded in providing quick, polite, and effective assistance each time you reached out!

Should you need further assistance, we're just a message away!

Thanks again!

Cheers!

December 1, 2024

Very good support experience.

Elveya
Australia
2 days using the app
Sky Pilot replied December 9, 2024

Hi there,

We're thrilled to hear about your positive experience with our support team; your positive feedback is immensely appreciated as it helps us understand what we're doing right and motivates our team to keep improving.

Please, don't hesitate to reach out in case you need anything else or have any suggestions!

Best,
The Shop Circle Team

September 15, 2024

Great support and easy to use interface.

Stitch Harmony
United States
3 months using the app
Sky Pilot replied September 18, 2024

Hi there,

We're over the moon to hear that you find our interface easy to use and our support helpful! It's fantastic to know we're hitting the mark for you!

Your feedback helps us stay on course and continue improving; thanks for taking the time to share your positive experience!

Best,
The Shop Circle Team

October 29, 2024

Good.

Heritage Angkor Shop
Cambodia
5 months using the app
Sky Pilot replied November 15, 2024

Hello there,

Thank you for leaving us a 5-star rating! Your positive feedback means a lot to us; we are continuously working on improving our user experience, and it's reassuring to know that you enjoy our app.

If there's anything more you'd like to share about your experience, or any suggestions you have on how we can make your experience even better, please don't hesitate to let us know!

Best,
The Shop Circle Team

November 4, 2024

Very helpful support

My Store
Türkiye
9 days using the app
Sky Pilot replied November 15, 2024

Hi there,

We're thrilled to hear that you find our support team very helpful! This is the kind of experience we aim to provide for all our users - your positive review means a lot to us and we always try to be there for any assistance!

If there is anything else that we can do for you, please let us know!

Best,
The Shop Circle Team

October 14, 2024

Everything good

Liunova
Spain
11 days using the app
Sky Pilot replied October 24, 2024

Hi there,

We're thrilled to hear that everything is going well with Sky Pilot! Your positive feedback means a lot to us; it's great to know we're hitting the mark and meeting our customers' needs!

Should you have any suggestions or need any assistance in the future, please don't hesitate to reach out!

Warm regards,
The Shop Circle Team