Reviews (368)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for digital downloads, praising its ability to handle various file types like videos, audio, and PDFs with a user-friendly interface. It supports large file volumes and offers customizable features to match different themes. Known for its reliability, the app also boasts exceptional 24/7 customer support, assisting with coding and integration.

October 25, 2018

Brilliant app, will deliver streaming tutorial videos perfectly to our customers as www.DrAlexander.com

Dr. Ric Alexander
United Kingdom
About 1 month using the app
August 22, 2017

Amazing App! Fire Sale Approved!

Pix Gifts
United States
About 1 month using the app
May 12, 2020

This is a great app for video-on-demand through its easy-to-use Vimeo integration. We were able to integrate it smoothly and it saved us money and headaches.

RTH - Real Time History GmbH
Germany
29 days using the app
September 20, 2022

I needed a fast app that would let me move forward quickly to restore a site I had taken a sabbatical from and upon return, the digital file product links were all stripped. SkyPilot IS IT. I was able to upload all my files and spend time with many products in restoring them for my customers and on the first day, my customers returned to shop. That's how well this APP works! Customer Service is excellent and always ready to help. Thank you SkyPilot!

Pixies Rule
United States
29 days using the app
Sky Pilot replied September 21, 2022

Hi there,
Thank you for sharing your experience with us, and for your kind words about our app 🎉. We are delighted to hear you are satisfied with our service as we strive to provide the best possible support!!

If you need anything in the future, please reach out and we'll be happy to help.

All the best,
Customer Success Team

May 12, 2020

Stop looking around- this is the app you want! We tried other apps to solve the digital download problem and other options don't cut it. Sky Pilot is the best option and their support team is wonderful, hard-working in solving any issues you have. No canned replied, or non-answers- they will do everything they can to help you! Completely satisfied.

Mastin Labs
United States
29 days using the app
August 28, 2014

First, I am totally amazed at the customer service at SkyPilot, lightening fast and very helpful! Plus, the download service works spectacularly and we are LOVING it! Super easy to install, set up and use. We were able to start selling digital downloads quickly, with no fuss! Highly recommend!

Tangie Baxter & CO
United States
28 days using the app
December 15, 2020

A+ app experience. Best app i've used for digital products. It has a great interface, lot's of customizability, and the customer service has been quick and super helpful. Highly Recommend going with Sky Pilot

Dan Robinson
United States
27 days using the app
January 10, 2024

日本語でも問題なく利用できます
チャットサポートも非常に迅速かつ丁寧な対応をしていただきました

英語の文面しか送られてきませんが、こちらが送信する文面は日本語で問題ない点も使いやすいポイントです

viviON BLUE
Japan
1 day using the app
Sky Pilot replied January 11, 2024

こんにちは、レビューをご記入いただき、ありがとうございました。あなたがSky Pilotを日本語で問題なく利用でき、私たちのチャットサポートに満足していただけてうれしく思います。

何か他にご意見やご不明な点がございましたら、遠慮なくご連絡ください。私たちのサポートチームはいつでもお手伝いをお待ちしています。

よろしくお願いいたします、
Shop Circleチーム

June 27, 2021

Very nice app. Good UI, decent features, and support team helped me out with a nuanced workaround on a weekend. Currently the best option for digital downloads.

PlanetStyles
United Kingdom
23 days using the app
July 14, 2023

No system or program is completely perfect and without flaw, but despite some very unique bumps in the road that initially stumped Sky Pilot, I have been impressed by their determination to troubleshoot any issues we have encountered and resolve them. Their "round-the-clock" service has been much appreciated and utilized by our company.

Gather 'Round Homeschool USA
United States
Almost 2 years using the app