Reviews (367)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for digital downloads, praising its ability to handle various file types like videos, audio, and PDFs with a user-friendly interface. It supports large file volumes and offers customizable features to match different themes. Known for its reliability, the app also boasts exceptional 24/7 customer support, assisting with coding and integration.
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Thank you! Great Customer Service!
Thank you so much for your 5-star rating and for taking the time to share your positive experience with Sky Pilot! We are thrilled to know that you found our customer service to be of high caliber.
All the best,
Customer Success Team
I am new to Sky Pilot to use for customers to download my embroidery files. The set-up has been VERY user friendly! I had a question about Customer Account Integration and was able to reach customer service on a weekend. Allesandro was so informative and was to help right away. Excellent customer service and fabulous app that I am thrilled to add to my website! For sure recommend adding this app for any digital files for download.
Thank you so much for the kind words about our app and our support team, specially about Alessandro!! We really appreciate your valuable feedback and we wish you all the best with your sales.
Don't hesitate to reach out if we can be of help in anyway.
Have a nice day,
Customer Success Team
I found an app with unlimited storage, orders, and downloads for only $9.99/mo compared to the $125/mo that this app costs and even that doesn't include unlimited plan. Otherwise, it's a good app. Just too expensive compared to others.
Hi There,
I am sorry you are not content with our pricing model, therefore someone from our team will contact you soon by chat to explore options.
We are always happy to receive feedback and also, we would be more than happy to help you with anything you need if you'd still like our assistance.
Have a lovely day,
Customer Success Team
These guys are fantastic, don't look any further! Great service!
Hello,
We're thrilled to hear your high praise! At Shop Circle, we always strive to offer world-class service to our valuable users like you. It's incredibly uplifting to know that our efforts are appreciated and recognized. Your wholehearted endorsement means a lot to us.
Thank you for choosing Sky Pilot ‑ Digital Downloads and for taking the time to share your positive experience. Your feedback is crucial as it inspires us to stay committed to providing the best service to our users.
Best wishes,
The Shop Circle Team
Excellent customer support!
I thought I had too much intricacies on my site with what I needed to do, but support got me all squared away on day one!
Simply amazed that I am up and running so quickly. A++ would Sky Pilot again.
Awesome Customer Service
Hello there,
We're so happy to hear you found our customer service to be awesome! Your satisfaction is incredibly important to us and we take pride in our ability to provide stellar customer service. Your positive feedback really makes our day!
Your review is truly appreciated as it helps us understand what we're getting right, and gives other potential customers a glimpse of what to expect with our service.
Best wishes,
The Shop Circle Team
Sensacional esse App. superou minhas expectativas e em breve estarei fazendo um upgrade para usar mais funcionalidades. Muito obrigado a toda equipe.
Hi there!,
Thank you for taking the time to leave us a review! Your positive feedback is truly an inspiration to our entire team and makes us work even harder!
Should you need any other assistance in the future, do not hesitate to reach out!
Thanks again and all the best!
Great seamless download gateway! Fantastic support from Jeff. Highly recommended instead of SendOwl or Shopify Digital Products. I love that it doesn't redirect my customers away from my domain to download the product.
Literally the BEST app in the Shopify store -- I don't say that lightly. I've used a lot of apps here but this one is the most user-friendly and well-thought app I've had the experience of using in Shopify. Your customers can see their downloads in their account and it's all so clean and user-friendly. No need to zip files anymore -- they can just download from different folders! AND the ability to add Vimeo videos -- you could use this app for Courses or just add a how-to video for installing/using your digital goods. Over the moon happy with this app and hope the team makes more just like it for other features Shopify doesn't have solutions for! OH and support is so quick and helpful -- (btw You can import previous orders too with their help!)
Brilliant product! I previously tried 3 other app's for digital downloads, there is no comparison, this one blows the others away. Excellent value for money with useful seamless features that function beautifully. Also as other's have mentioned, it was super easy to set up and the customer service is outstanding.