Reviews (367)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for digital downloads, praising its ability to handle various file types like videos, audio, and PDFs with a user-friendly interface. It supports large file volumes and offers customizable features to match different themes. Known for its reliability, the app also boasts exceptional 24/7 customer support, assisting with coding and integration.
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Customer support is amazing! Kenan was helpful and kind, he made my work easy by guiding me on what to do.
Hi there,
We're so glad to hear about your positive experience with our customer support team! It's wonderful to know that Kenan was able to assist you effectively and make your work easier.
Your incredible feedback reinforces the importance of our mission to offer outstanding support to our customers. Rest assured, we'll pass on your kind words to Kenan.
Thank you again for taking the time to leave us a 5-star review. We truly appreciate it!
Best wishes,
The Shop Circle team
Amazing Support! The Agent Danin was very helpful and solved my problems. Will definitely use this app and can‘t wait to grow my business with Sky Pilot :-)
Thank you so much for your glowing review! We're thrilled to hear that Danin provided such exceptional support and was able to solve your problems. Your kind words certainly brighten our day.
You choosing Sky Pilot to help grow your business truly means a lot to us. It's supportive customers like you who help us continuously strive to be at our best. And we can't wait to see how your business flourishes!
Please do not hesitate to reach out if you ever need further assistance. Providing high-quality support when you need it is our commitment. We're here to support you every step of the way on your business journey!
We look forward to serving you in the future.
Once again, thank you for your support and amazing feedback.
Best regards,
The Shop Circle Team
Au top ! J'ai eu un problème de stockage qui a été réglé très rapidement avec le support technique! merci!
Thank you for taking the time to provide your review for our app.
We always appreciate when our customers let us know their thoughts as it helps us improve our services. We strive to offer a positive user experience and your feedback is invaluable to us in this process.
If there's anything else we can do to make your experience better, please do not hesitate to let us know. Thank you again for your valuable input.
All the best,
Customer Success Team
Fantastic app and amazing customer service. Highly recommend with their team!!
In these days of minimal support, the team have set a new benchmark of service and will probably judge all other's against their high customer experience.
We are delighted that you found this level of service delivered and would like to thank you for your review!
All the best,
Customer Success Team
Great customer service! The app is easy to use and understand. It integrates well with the store. I was able to set it up in no time!
Thank you so much for leaving us a fantastic review. We are delighted to hear you are very satisfied with our app and customer service; and also, your kind words motivate us to keep giving our best.
Should you need any help, feel free to reach us back 😊
All the best with your business,
Customer Success Team
So far so good! Super helpful customer service. Quick response! Thanks, Mehmed.
Hello!
Thanks a lot for the wonderful star rating and the positive feedback. We're extremely happy to know that you find our customer service helpful and responsive, particularly with Mehmed. This is what we continually work for - to deliver prompt and effective service to you.
Your experience and satisfaction are incredibly important to us and your feedback serves as a great encouragement to our team. Should you need any more support or have questions, feel free to connect with us. Thanks for choosing Sky Pilot!
Best Wishes,
Shop Circle Team
Excellent service and support. Look here, before you start your webshop journey!
I was searching for a way to automatically "Stamp" my physical Giftcards - with relevant reference numbers.
I couldn't find any solution, so I wrote on the forums.
Within a few minutes, Alessandro from Sky Pilot commented and told me about their service.
He provided a free call and explained everything. Turned out, this was exactly what I was looking for! I recommend.
Thank you so much for your review! We really appreciate your feedback and we're glad you found our app useful. We work hard to ensure our app provides our users with the best experience possible and we're always looking to improve our service to you. If you have any other ideas that you'd like to see implemented, please do not hesitate to let us know. Thank you!
All the best,
Customer Success Team
I just started using Sky Pilot, and it's been smooth sailing. It worked right away. There's a free version, which is great for my company. Of course we'll consider upgrading as we grow. Loved the live chat and instant support and just the fact that it worked right away. Highly recommend.
Thank you for your review and feedback! It's awesome to hear that you found our product useful and we’re so glad to be a part of your store's success.
Should you need any help, feel free to reach us back. We are here 24/7 at your service 😊
Have a great day,
Customer Success Team
Great customer support and easy to use :)
Hello,
We're thrilled to hear that you've had a great experience with our customer support, and you find Sky Pilot easy to use! Your kind words are greatly appreciated by our entire team. Our goal is to provide a seamless experience for our users, and your feedback is a clear indicator that we're on the right track.
Thank you for taking the time to leave us a 5-star review! We are here for you anytime you need any assistance. Your support and feedback are instrumental to us in developing a better shopping experience for all in the future.
Best wishes from all of us at the Shop Circle team!
I have only started using the app, but so far it has been user friendly and the customer support is stellar! I love the customization features as well!
Hello there,
We're thrilled to hear that you've found Sky Pilot to be user-friendly and that our customer support team was able to assist you effectively. We take great pride in the service they provide.
Your comments about the customization features make our day! They were designed with flexibility in mind for our users, and it's great to know that you're loving them.
We’re always here to assist, so please feel free to reach out if you need any further help. Your feedback helps us continue to improve our products and provide the best possible experience for our users.
Best regards,
The Shop Circle team