Reviews (367)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for digital downloads, praising its ability to handle various file types like videos, audio, and PDFs with a user-friendly interface. It supports large file volumes and offers customizable features to match different themes. Known for its reliability, the app also boasts exceptional 24/7 customer support, assisting with coding and integration.
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I have tried other digital download apps and this is by far the best you can get for free. Danko helped me with configuring the download button on the thank you page and was prompt in doing so. If ever I encounter problems in the future I know their CS will respond fast which is great! :)
Hi,
We're so thrilled to hear that our app stands out among other apps you've tried! Our commitment is to provide great services with a considerable cost, and your thoughts validate our efforts!
If you ever have questions or issues in the future, rest assured that our customer support will be there to resolve them quickly!
Best regards,
The Shop Circle Team
Great customer support, easy app to use
Hi there,
We're really happy to hear that you're choosing Sky Pilot for your digital downloads and finding it easy to navigate. More so, we're thrilled that you had a great experience with our customer support team - we strive to ensure our users feel supported and valued, and your comment just made our day!
Stay connected and don’t hesitate to reach out if you need any further support!
Best,
The Shop Circle Team
They offer unlimited customers and downloads which is insane for the free plan!! Highly recommend it.
Hey there,
Thank you for your amazing review; we are thrilled to hear how satisfied you are!
At Shop Circle, we are constantly striving to provide the best services to our customers, like you, and we're delighted to understand that it’s working!
If you have more insights to share or suggestions you'd like us to consider, we would love to hear from you!
Thanks again!
Best regards,
The Shop Circle Team
this app is brilliant
Hey there,
We're thrilled to hear that you find our app brilliant - it's wonderful to know that our app meets your needs, and your positive feedback truly made our day!
If there is anything else that we can do for you, please let us know!
Best,
The Shop Circle Team
I'm very impressed with Sky Pilot and their level of support! I'm still developing my first-ever shop and it's not even live. Yet they responded to my questions and went above and beyond. Other shop owners in my same field had recommended Sky Pilot, and now I know why.
Hey there,
We're thrilled to hear that you're impressed with our app and our support team! It's great to hear that we've been able to assist you during the early stages of your shop's development, and we're also glad to know that Sky Pilot was a recommended choice by other shop owners in your field!
This feedback is immensely appreciated and helps ensure a high standard of service!
If you have any other questions or need further assistance as you continue to develop your shop, don't hesitate to reach out!
Thank you again for the kind words and the 5-star review!
Cheers!
Really good support.
good and fast support from nitresh
Hello,
Thank you for taking the time to leave us a 5-star rating! We're thrilled to hear about your positive experience with our support team; Nitesh will be delighted to hear that you found the assistance good and fast!
If there's anything else you need from us in the future, feel free to reach out.
Best wishes,
The Shop Circle Team
After trying a couple different options on Shopify, Sky Pilot is definitely the best downloads app for my business. Nitesh helped set up my digital library exactly how I wanted it and he was great at explaining parts I didn’t understand. I give five stars for customer service (quick and knowledgeable) and five stars for Sky Pilot having the features I need.
Hello,
Thank you so much for your 5-star rating and your wonderful comments about our app and our customer service!
We are thrilled to learn that you deem Sky Pilot as the best downloads app for your business and that our team was able to assist you satisfactorily and efficiently! Your comments highly encourage us to continue to deliver high-quality service!
Please don't hesitate to reach out to our team if you require further assistance!
Thanks again!
Regards,
The Shop Circle Team
Nice customer support
Hello,
We're thrilled to hear that you had a great experience with our customer support at Shop Circle! We work hard to provide the best service possible, and your words mean a lot to us!
We look forward to serving you further!
If there is anything else that we can do for you, please let us know!
Best,
The Shop Circle Team
Nitesh was amazingly helpful with resolving a small issue I was having with storage limits. Plugin seems to work very well.
Hi there,
Thank you so much for your wonderful review and 5-star rating! We are beyond delighted that our agent could assist in resolving your storage limit issue!
Your feedback greatly encourages us to work even harder to maintain the quality of our products and support!
Feel free to reach out if you ever have further issues or concerns!
Cheers!