Reviews (367)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for digital downloads, praising its ability to handle various file types like videos, audio, and PDFs with a user-friendly interface. It supports large file volumes and offers customizable features to match different themes. Known for its reliability, the app also boasts exceptional 24/7 customer support, assisting with coding and integration.

August 12, 2024

Nitesh was amazingly helpful with resolving a small issue I was having with storage limits. Plugin seems to work very well.

Ohhappyplayday
United States
2 days using the app
Sky Pilot replied August 19, 2024

Hi there,

Thank you so much for your wonderful review and 5-star rating! We are beyond delighted that our agent could assist in resolving your storage limit issue!

Your feedback greatly encourages us to work even harder to maintain the quality of our products and support!

Feel free to reach out if you ever have further issues or concerns!

Cheers!

July 17, 2024

Intuitive and easy to use tool

Proslidemaster
Serbia
Almost 3 years using the app
Sky Pilot replied July 23, 2024

Hello there,

Thank you for taking the time to share your thoughts on our app!

We're pleased to hear that you find our tool intuitive and easy to use since we work hard to create a seamless and user-friendly experience for all of our customers!

Please don't hesitate to reach out to us if you have any more insights or suggestions to share, and if there is anything else that we can do for you!

All the best!

July 22, 2024

Quick and efficient service + easy to use

Hypnotication
Sweden
Over 5 years using the app
Sky Pilot replied July 30, 2024

Hello!

Thank you for your amazing review and 5-star rating! We're glad to hear that you find our service quick, efficient, and easy to use; we aim to provide a smooth and hassle-free experience to our users!

In the future, if you encounter any issues or need assistance with something else, please don’t hesitate to reach out!

Regards,
The Shop Circle Team

August 14, 2024

Nitesh was very knowledgeable and understood the task at hand. He was able to address my concern and was extremely professional.

Amazing Facepainter
United States
4 days using the app
Sky Pilot replied August 19, 2024

Hello, and thank you so much for your 5-star review!

We're thrilled to hear that our agent was able to assist you effectively and professionally, and your positive feedback truly means a lot to us!

We appreciate you taking the time to share your experience!

Remember, we are here if you need any further assistance!

Cheers!

July 11, 2024

Great app, customer service super helpful. Easy to use.

Craftapalooza Designs
Australia
Over 1 year using the app
Sky Pilot replied July 15, 2024

Hello,

Thank you for your fantastic 5-star review! We're glad to hear that you're finding our app easy to use and that our customer service team has been able to assist you!

Your feedback means a lot to us as we strive to provide the best service possible!

Please don't hesitate to reach out for any support you may need in the future. We're here for you!

Cheers!

June 24, 2024

I just started using the app, and Nitesh has been extremely helpful and prompt to support any questions I have asked. Testing out the app, and the test order and email fulfilment worked really well. Happy with the app and the service, so far.

Financial Content Hub
Australia
2 months using the app
Sky Pilot replied July 3, 2024

Hi there,

We're thrilled to hear that you enjoyed our customer service!

We always strive to provide detailed responses in a timely manner to support our valued customers like you, so it's heartening to see that our efforts made a positive impact on your experience with our app!

We appreciate you taking the time to leave us a 5-star rating, thank you, and if there is anything else that we can do for you, please let us know!

All the best!

September 11, 2024

Service client très réactif et de qualité, l'application est très simple d'utilisation !

MASSIMO VISUALS
France
3 days using the app
Sky Pilot replied September 18, 2024

Hey there,

Thank you so much for your great feedback! We are delighted to hear that you found our app easy to use and that our customer service team was able to assist you quickly!

Your feedback means a lot to us and encourages us to work even harder to provide the best service possible. Thanks again!

Regards,
The Shop Circle Team

April 16, 2024

We switched from a custom app we had made a few years ago to Sky Pilot and are very happy. The transition has been painless thanks to the amazing customer service. Questions are always answered on the same day, often within minutes. Anything that was beyond our technological knowledge was done by the Sky Pilot developers themselves at no extra charge.

Truly amazing.

Reasons we switched to Sky Pilot:
needed something that would automatically update
better interface
easier access to links
cost competitive
more options

JKD Unlimited
United States
Over 1 year using the app
Sky Pilot replied April 22, 2024

Hello! Wow, your feedback has really brightened our day. We're thrilled to hear you had such a smooth transition to Sky Pilot and that you appreciate our customer service - we always aim to respond as quickly and efficiently as possible.

We're also extremely pleased to hear that Sky Pilot has met the needs you were seeking - automatic updates, improved interface, easier access to links, competitive cost, and an overall increase in options. We made a promise of making our app user friendly and we’re glad that we've managed to fulfill that for you.

Your positive feedback inspires us to continue working hard to ensure the quality service that you - and all our valued clients - deserve. Your review just made our day even brighter!

Stay tuned for more updates. Remember, our team is always here ready to help. Thanks for choosing Sky Pilot.

Best wishes,
The Shop Circle team.

September 30, 2024

Best app for PDF or E-Books. Thank You Kenan for helping me, absolute legend

Nothora
Canada
About 1 hour using the app
Sky Pilot replied October 6, 2024

Hi there,

We're absolutely thrilled to hear that you are loving and using our app for your PDFs and e-Books - taking out time to share such a positive review made our day!

Your kind words about Kenan truly mean a lot; we'll make sure to share your comments with him, and we're certain it will bring a smile to his face just as it did ours!

Remember, we're always here to assist you whenever you need us!

Best,
The Shop Circle Team

October 20, 2024

Me ayudaron a instalar mi botón de descarga de manera muy amable y detallada:)

Mariana Beck
Mexico
3 days using the app
Sky Pilot replied October 24, 2024

Hi there,

Thank you so much for your kind words!

We're thrilled to hear that you had a great experience with our support team and that everything was set up smoothly!

If you ever need further assistance, don't hesitate to reach out - we're always here to help!

Best,
The Shop Circle Team