Reviews (367)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for digital downloads, praising its ability to handle various file types like videos, audio, and PDFs with a user-friendly interface. It supports large file volumes and offers customizable features to match different themes. Known for its reliability, the app also boasts exceptional 24/7 customer support, assisting with coding and integration.
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Easy to upload books and see sales if you have any. They are very helpful and support is always on point and quick. I really like this software. I would not use any other!
Hi there,
We're so thrilled to hear that you've found our app easy to use, especially with uploading books and tracking sales. Your positive experience means a lot to us!
We appreciate your support and remember, if there's anything we can do to assist you further, please don't hesitate to get in touch!
Warm regards!
App, welche die Anforderungen an den Verkauf von digitalen Artikel sehr gut erfüllt. Die Verknüpfung der Dateien ist kinderleicht zu handhaben. Das Dashboard ist sehr informativ. Die Kunden haben die Möglichkeit Ihre Dateien über einen Linkbutton in einer separaten Email von Sky Pilot oder auch in direkt in der Auftragsbestätigung von Shopify zu erhalten. Ausserdem sind die Dateien auch im Kundenkonto jederzeit für den Download bereit. Leider ist die Emailvorlage von Sky Pilot nicht in verschiedenen Sprachen einzurichten. Aber mit dem Integrieren des Buttons in die Vorlage von Shopify ist das Problem gelöst. Zum Anpassen hat uns der Support von Sky Pilot schnell und kompetent geholfen. Wir können die App sehr empfehlen.
Hello there,
Thank you for your detailed review!
We're glad to hear that you find our app easy to use and informative; it's great that your customers can conveniently access their files through multiple options!
We appreciate your feedback about the email template languages as well and are pleased that our support team could assist you promptly and competently with the integration!
Your recommendation means a lot to us!
If there is anything else that we can do for you, please let us know!
All the best!
good
Hi there,
We're thrilled to learn that you've had a positive experience with our app!
As we strive to provide our users with top-quality experience, we would love to hear more about your experience - if there's anything more you'd like to share or any suggestions on how we can improve, feel free to connect with our support team!
Best,
The Shop Circle Team
Booked a call with Nejla, he was super nice and answered all my questions. Great stuff!
Hi there,
We're so glad to hear that you had a wonderful experience with Nejla! It always makes us happy to know that our team is able to effectively answer all your queries. Your kind words mean a lot to us, and we will be sure to pass along your compliments!
Stay in touch and let us know if ever we can be of further assistance! Your feedback is very important to us!
Cheers!
"Nitesh has been incredibly helpful and responsive throughout my experience. His attention to detail and willingness to go above and beyond made my journey with the app seamless and enjoyable. I highly appreciate his dedication and professionalism. I would definitely recommend Nitesh to anyone seeking top-notch assistance. Thank you, Nitesh, for your outstanding support!"
Thank you so much for your fantastic review! We're thrilled to hear that you've had a seamless and enjoyable experience using the Sky Pilot ‑ Digital Downloads app. Your kind words about Nitesh’s dedication, professionalism, responsiveness, and attention to detail truly made our day.
We consistently strive to provide top-notch assistance and go above and beyond to ensure the satisfaction of our users. We will definitely share your praises with Nitesh, who will be so very pleased to hear this.
Your recommendation is greatly appreciated, and we want to assure you that we will continue to provide exceptional support moving forward.
Thank you again for taking the time to share your positive experience with our app and team! We deem your feedback incredibly vital and look forward to continue serving you.
Best Wishes,
The Shop Circle Team
Hi from Switzerland! Sky Pilot… I Love it! Works well for me with the free plan and provides an excellent customer service! Should I need to upgrade the plan i the future I’ll definitely do that.
Hey there!
We appreciate your wonderful review! It brings us joy knowing that you found our support helpful and convenient, and your feedback emphasizes the value our support system brings to our users!
In case you need anything else in the future, do not hesitate to reach out!
Cheers!
Reach out to Support when you need to - they’re genuinely eager to help! Love that they offer chat support right inside my browser when I’m working on my Shopify site.
Hey there,
Thank you for your kind words! We're thrilled to hear that our chat support has been helpful for you, and rest assured; our team is always here to assist you whenever you need it!
In case you need help with anything else, do not hesitate to reach out at any point!
All the best!
Nitesh was great to work with!
Hey there,
Thank you for the wonderful 5-star rating! We're thrilled to hear about your positive experience with Nitesh! We pride ourselves on the dedication and hard work of our team and it's fantastic to see that reflected in your user experience!
Should you need anything else in the future, do not hesitate to reach out!
Cheers!
nice app, support staff Nitesh was helpful
Hi there,
Thank you for taking the time to leave us a 5-star rating! We're glad to hear that you've found our to be to your liking and it's also great to know that our support staff member, Nitesh, was able to assist you well!
Our team strives to provide top-notch assistance to make sure your experience with us is positive! Remember, we're here for you whenever you need us.
Best wishes!
the customer service is extraordinary, they respond immediately and tell you everything down to the smallest detail, they are very helpful.
Hey there,
Thank you so much for your feedback!
We're thrilled to hear that you had a positive experience with our customer service team!
We strive to be as helpful as possible, and your feedback lets us know we're on the right track!
If you need any more assistance or have additional questions, please feel free to contact us anytime!
Cheers!