Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, ease of use, and seamless integration with platforms like Shopify and Vimeo. They value its automation features, especially for pre-paid digital products, and its reliable digital file delivery. The app's customization options, storage capacity, and cost-effectiveness are also appreciated. Its longevity and recent addition of subscription integration have been praised for simplifying digital product distribution and subscription management.

April 15, 2024

Great! I really love the app and the support! especially from Adis.

FitEbook
Philippines
35 minutes using the app
Corknine Development replied April 22, 2024

Hello,

Thank you for this glowing review! We're thrilled to hear that you're enjoying Sky Pilot - Digital Downloads and that you found our support, especially from Adis, helpful.

We work hard to provide top-notch service to our customers, and it's always encouraging to see it being recognized. Such positive feedback pushes us to continuously optimize and improve our services to serve you better.

We really appreciate you taking the time to share your experiences with us. Your input plays a vital role in our continuous growth and improvement.

Please reach out if you have any more suggestions or need any assistance in the future. We're here to help!

Best wishes,

The Shop Circle Team

November 28, 2023

Skypilot has helped us seamlessly process and deliver tens of thousands of digital orders. Highly recommend.

Lonely Planet
United States
About 1 year using the app
Corknine Development replied November 30, 2023

Hello,

We're absolutely thrilled to hear that Sky Pilot has been instrumental in processing and delivering your digital orders! Thank you for letting us know about your positive experience and recommending our app. It boosts our team's spirit to strive even harder.

Your words of appreciation truly highlight what we are striving for – making e-commerce more efficient and valuable for businesses like yours. Please, do not hesitate to let us know if there's any way we can further assist you or improve your experience with Sky Pilot.

We value every feedback, as it helps us keep up the good work and ensure our app remains helpful and efficient for you.

Best wishes,
The Shop Circle Team

January 10, 2024

日本語でも問題なく利用できます
チャットサポートも非常に迅速かつ丁寧な対応をしていただきました

英語の文面しか送られてきませんが、こちらが送信する文面は日本語で問題ない点も使いやすいポイントです

viviON BLUE
Japan
1 day using the app
Corknine Development replied January 11, 2024

こんにちは、レビューをご記入いただき、ありがとうございました。あなたがSky Pilotを日本語で問題なく利用でき、私たちのチャットサポートに満足していただけてうれしく思います。

何か他にご意見やご不明な点がございましたら、遠慮なくご連絡ください。私たちのサポートチームはいつでもお手伝いをお待ちしています。

よろしくお願いいたします、
Shop Circleチーム

November 25, 2023

Amazing customer service! Kenan was knowledgeable, and patient and took the time to answer all my questions. He was extremely helpful! Good customer service goes a long way.

She Inspires Daily
Canada
About 1 year using the app
Corknine Development replied November 27, 2023

Hello!
We're thrilled to see you enjoyed your experience with our customer service. It's wonderful to hear that Kenan was able to assist and make your experience with Sky Pilot more enjoyable. Your positive feedback means a lot to us, as we strive to ensure that all our customers' needs are met promptly and efficiently. Good customer service does indeed go a long way, and we're delighted to know we're on the right track.

Thanks for taking the time to share your experience. Reviews like yours help us ensure we're providing the best possible service to all our users.

Best regards,
The Shop Circle Team

November 15, 2023

Been using this app for a while now to deliver digital products to customer accounts and it works well for that. I wanted to use SkyPilot with another app but was getting hung up on some technical details so I reached out to support, who put me in contact with the manager, Alessandro. He reached out to the developer of the other app, explained the issue we were having with getting the apps to work together, and looped me in so all three of us could communicate easily. Alessandro exceeded expectations and was very knowledgeable, professional and friendly!

USA
United States
About 4 years using the app
Corknine Development replied November 17, 2023

Hello,
We're thrilled to know that Sky Pilot has been effective in delivering digital products for you. It's great to know that our app is making a real difference to your experience!

Your feedback about Alessandro is greatly appreciated. We believe that good customer support should be fast, friendly, and above all, solve your problems. We're glad to hear our team was able to assist you in integrating our app with another one, and that our support was knowledgeable, professional, and friendly.

Thank you once again for taking the time to share your positive experience with us. Your feedback is important for us to continue to improve and provide the best service to our users.

Best regards,
The Shop Circle Team

November 22, 2023

I have been using this app for over a year now and it has been a life saver for us. It has made the distribution of our digital product extremely simply at an affordable cost.

The team at Sky Pilot are great, they respond very quickly and are more than willing to assist with any request you may have. I can see myself continuing to use this app for a long time.

Organized Me
Australia
Over 1 year using the app
Corknine Development replied November 24, 2023

Hi there,

We're thrilled to hear your positive feedback and that Sky Pilot has been such a life saver for distributing your digital product. We truly appreciate your recognition of the ease of use we aim to provide at an affordable cost.

Your kind words about our team indeed put a smile on our faces! It's our priority to provide fast responses and provide assistance with every request. Hearing that you see yourself continuing with our app for a long time is the kind of motivation that encourages us to keep improving and providing exceptional service.

Your feedback means a lot to us, it goes a long way in helping us serve you better. Thanks again for your confidence in us!

Best,
The Shop Circle Team

March 15, 2024

I have only started using the app, but so far it has been user friendly and the customer support is stellar! I love the customization features as well!

Reesabobeesa
United States
19 minutes using the app
Corknine Development replied March 17, 2024

Hello there,

We're thrilled to hear that you've found Sky Pilot to be user-friendly and that our customer support team was able to assist you effectively. We take great pride in the service they provide.

Your comments about the customization features make our day! They were designed with flexibility in mind for our users, and it's great to know that you're loving them.

We’re always here to assist, so please feel free to reach out if you need any further help. Your feedback helps us continue to improve our products and provide the best possible experience for our users.

Best regards,
The Shop Circle team

November 9, 2023

I don't know what I would do without Skypilot. It is by far the simplest way to deliver digital products to my buyers. I also love that they email me warnings about buyers who have accessed the file more than a certain amount of times, so I can investigate further. It also takes me seconds to attach products to my listings, making the process of listing new things a breeze! Great customer service as well...they respond to questions in minutes! Highly recommend!

Proud to be Primary
Canada
Almost 4 years using the app
Corknine Development replied November 13, 2023

We're thrilled to hear how much you're loving Sky Pilot! It's fantastic to know that our app is making the process of listing and delivering digital products easier for you. We designed our features with businesses like yours in mind.

Thank you again for sharing your experience and for your recommendation. Your feedback helps us continue improving our service.

All the best,
Customer Success Team

January 9, 2024

Awesome Customer Service

Stack Bands
United States
About 5 hours using the app
Corknine Development replied January 10, 2024

Hello there,

We're so happy to hear you found our customer service to be awesome! Your satisfaction is incredibly important to us and we take pride in our ability to provide stellar customer service. Your positive feedback really makes our day!

Your review is truly appreciated as it helps us understand what we're getting right, and gives other potential customers a glimpse of what to expect with our service.

Best wishes,
The Shop Circle Team

November 27, 2023

I don't know what I am more impressed by, Sky Pilot App or Alessandro, The Tech there. Sky Pilot is a valuable App you may not be aware off, to anyone not aware, I urge you to consider its publishing power and value, the Apps UI GUI and UX is the best it can be, the only reason I had questions to ask is because my sales use was slightly different than the Apps original purpose and that I am new to this field, but It works perfectly for my use case too. They are very busy there, which I did not experience in response time. 5/5

My Store
United Kingdom
2 months using the app
Corknine Development replied November 29, 2023

Hello!

We're over the moon to receive your fantastic review and top rating! It means a lot that both our Sky Pilot App and Alessandro have made such a positive impression. We work hard to ensure an excellent user experience, so it's wonderful that you're appreciating the UI, GUI, and UX.

Since you're finding amazing value in our app for your unique use case, despite being new to the field, it shows us that we're on the right track. Furthermore, your words of recommendation to others are greatly appreciated.

Feel free to reach out if you have any more questions in the future. We value your feedback and support, as it further motivates us to deliver our best.

Much gratitude from the Shop Circle team!