Reviews (367)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for digital downloads, praising its ability to handle various file types like videos, audio, and PDFs with a user-friendly interface. It supports large file volumes and offers customizable features to match different themes. Known for its reliability, the app also boasts exceptional 24/7 customer support, assisting with coding and integration.
Refine
-
By rating
Fast and easy - we sell on line tutorials and this allows our customers to manage this 100% themselves. It has worked perfectly.
nitesh was very helpful
Hi there,
We're thrilled to hear that you found our team member Nitesh to be very helpful! Your 5-star rating is much appreciated!
We always strive to provide our customers with the best possible service, and we're glad to know we hit the mark with you!
Thanks once again for your kind words – they mean the world to us!
Cheers!
I just started using the app, and Nitesh has been extremely helpful and prompt to support any questions I have asked. Testing out the app, and the test order and email fulfilment worked really well. Happy with the app and the service, so far.
Hi there,
We're thrilled to hear that you enjoyed our customer service!
We always strive to provide detailed responses in a timely manner to support our valued customers like you, so it's heartening to see that our efforts made a positive impact on your experience with our app!
We appreciate you taking the time to leave us a 5-star rating, thank you, and if there is anything else that we can do for you, please let us know!
All the best!
Działa bez zarzutu. Oceniam bardzo pozytywnie!
Hey there!
We are glad to hear that our app meets your expectations! Your positive feedback means a lot to us, and thank you for your 5-star rating and support!
If you ever need additional assistance, we're here!
All the best!
Kenan, Customer Service Agent communicated quite well in helping me resolve my issues.
Hi there,
We're thrilled to hear that you had such a positive experience with our customer service agent, Kenan! It's incredibly important to us that our customers feel heard and assisted when they run into issues, so we'll be sure to pass your kind words to him!
Thank you for your feedback and the 5-star rating!
All the best!
A wonderful app long over due for shopify! Andrew truly knocked it out of the park with this and is exactly what I spent months and months looking for a way to do, until this came up!
Not only that Andrew was awesome enough to get on the phone and help direct me through some things and special request I had.
Incredible customer service and fantastic product. Actually launching our streaming video store now! :-)
the customer service is extraordinary, they respond immediately and tell you everything down to the smallest detail, they are very helpful.
Hey there,
Thank you so much for your feedback!
We're thrilled to hear that you had a positive experience with our customer service team!
We strive to be as helpful as possible, and your feedback lets us know we're on the right track!
If you need any more assistance or have additional questions, please feel free to contact us anytime!
Cheers!
"Nitesh has been incredibly helpful and responsive throughout my experience. His attention to detail and willingness to go above and beyond made my journey with the app seamless and enjoyable. I highly appreciate his dedication and professionalism. I would definitely recommend Nitesh to anyone seeking top-notch assistance. Thank you, Nitesh, for your outstanding support!"
Thank you so much for your fantastic review! We're thrilled to hear that you've had a seamless and enjoyable experience using the Sky Pilot ‑ Digital Downloads app. Your kind words about Nitesh’s dedication, professionalism, responsiveness, and attention to detail truly made our day.
We consistently strive to provide top-notch assistance and go above and beyond to ensure the satisfaction of our users. We will definitely share your praises with Nitesh, who will be so very pleased to hear this.
Your recommendation is greatly appreciated, and we want to assure you that we will continue to provide exceptional support moving forward.
Thank you again for taking the time to share your positive experience with our app and team! We deem your feedback incredibly vital and look forward to continue serving you.
Best Wishes,
The Shop Circle Team
My team & I installed and tested every single digital download app before deciding to use SkyPilot to compete with iTunes to deliver over 5000 copies (in the first day) of my album to members of my #Renegades music club. The result: 5000+ satisfied listeners and a savings of $15,000+ in iTunes distribution fees.
The number has continued to grow since then, seamlessly supported by incredibly responsive customer service from Andrew, the lead developer, who worked his magic to deliver additional features above and beyond the scope of the advertised functions of the app.
Vimeo integration allowed hundreds of supporters to invest in on-demand streaming of videos, exceeding our YouTube revenue by over 1000%.
Direct to consumer is the future of independent music. Shopify x SkyPilot create an amazing foundation for an enterprise-level infrastructure to run a music business - straight off the iPhone!
Any questions? Shoot me a text anytime +1-915-600-6978.
RYAN LESLIE
Very helpful team! quick response
Thank you so much for your lovely review! We're thrilled to know that you're satisfied with our team's prompt support. Your feedback matters a lot to us as it helps us provide a better service to all our users like you. We aim to continue providing swift and efficient help whenever you need us.
Warm Regards,
The Shop Circle Team