Reviews (367)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for digital downloads, praising its ability to handle various file types like videos, audio, and PDFs with a user-friendly interface. It supports large file volumes and offers customizable features to match different themes. Known for its reliability, the app also boasts exceptional 24/7 customer support, assisting with coding and integration.
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I used Skypilot for over 8 years. They are amazing to work with. I never had one single issue with a digital product going through. Every purchase was seamless. Every client easily got their product. I highly recomend Sky Pilot for transferring any digital product. Easy and great price!
Hi,
Thank you so much for your wonderful review; we are thrilled to hear about your positive experience using Sky Pilot for over 8 years!
Your satisfaction with our service and the seamlessness of every purchase really makes our day!
Remember, your feedback plays a significant role in our ongoing effort to offer the best service possible!
Thanks again,
The Shop Circle Team
Sky Pilot allows me to sell downloadable files with total ease. I was most impressed with the developer's interest in supporting his clients. He went so far above and beyond to help me with my site. Impressive service! Impressive product! Highly recommend it!
Easy to upload books and see sales if you have any. They are very helpful and support is always on point and quick. I really like this software. I would not use any other!
Hi there,
We're so thrilled to hear that you've found our app easy to use, especially with uploading books and tracking sales. Your positive experience means a lot to us!
We appreciate your support and remember, if there's anything we can do to assist you further, please don't hesitate to get in touch!
Warm regards!
We couldn't be happier with Sky Pilot. This app has all the features you need to do digital delivery of files, and several thoughtful touches throughout the interface. It's very easy to work with, and has greatly simplified a workflow that would have been very complicated for us otherwise. And the support is phenomenal. I have only rarely contacted support, but when I have, responses have been practically immediate, and have solved the issue. We couldn't be happier!
Very helpful and informative!
Sky Pilot allows my shop to deliver large files to customers, with seamless Shopify integration. Customer service is fantastic, and they have always been able to keep up with demand when sales increase. The app is intuitive to use, and very professional in both the backend interface and the customer side of things. Sky Pilot offers features that no other digital delivery app on Shopify can do. Very happy all around!
Great app l for delivering my digital products. Easy to use and has great tools and options to make the product deliver when clients have paid. I recommend. Support is quick, friendly and efficient.
Hello,
It's wonderful to hear that you're having such a great experience with Sky Pilot - Digital Downloads. We're particularly pleased to hear that our app's ease of use and the tools we provide have proved beneficial in delivering your digital products efficiently.
Thank you for taking a moment to recommend us, and for highlighting our support team's quick and efficient assistance. Our team strives to offer prompt, friendly support and it's great to know we hit the mark for you.
Your feedback is key to our continued effort to improve and deliver top-quality service. We appreciate your support and positivity.
Best regards,
The Shop Circle Team
I have happily used this service for several years. I appreciate that when I have any questions, I get help! I don't know how I could possibly manage my business without it. Thank you!
Thank you so much for your wonderful review!
We are delighted to hear that you have been making the most of our Sky Pilot App for SEVEN years (WOW) and that you feel our customer service is satisfactory. We want to show you our appreciation for your loyalty and it's great to hear that our app has made such a positive impact on the management of your business. We will continue working hard to provide a quality service to you. Thanks again!
All the best,
Customer Success team
Alessandro and Sanjay have be extremely helpful and were prompt to help me solve all my questions and issues. Both we very friendly, professional and were patient as they helped me navigate a platform I'm not very familiar with. I can't praise their customer support and technical knowledge enough.
They also helped me better understand Sky Pilot and I have found it to be a tremendous resource for our type of shop model.
Hello,
Wow! It's fantastic to hear such positive feedback about Alessandro, Sanjay, and their technical expertise. We are delighted that they could offer you the assistance you needed while navigating our platform. Their friendliness, professionalism, and patience are certainly qualities we proudly uphold at Shop Circle.
Also, we're thrilled to know that you find Sky Pilot to be a great resource for your shop model. Satisfaction like yours motivates us to ensure we continue providing top-notch support and effective solutions. Thank you for sharing your experience, it's a testament to the efforts we put into customer satisfaction.
Should you have any further queries or require assistance, please do not hesitate to let us know. Your feedback and success are important to us.
From the team at Shop Circle, thank you once again!
The support is fantastic. it suits us well to host videos on vimeo and share them with customers through shopify. It would be great if there where the ability to send custom unique files for different people / specific orders for people who are paying for consultation as well as digital products, but this package works well, and thats not something most people would need. All in all I highly recommend this extension!