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UPDATE 1/1/2022: It pains me to have to update this negatively but this service does not live up to the promises that they had for their brand partners. The design interface is AWESOME and more than that, their pricing for CUT AND SEW garments was so competitive that despite the less than ideal delivery times, the quality and pricing made the weight worth it. But now, it looks like they aren't even around anymore. I had been a regular customer of theirs for a long time and now can't get any emails back about when they will be resuming production and their website isn't even live anymore. It looks as if the company's owners have gotten themselves into some hot water, which might explain why things seem to have dropped cold. I really DO hope that new investors can take the reigns here and bring this back because I TRULY did like the products and the pricing. ------------------ I have tried a few different POD services so far and some leave a lot to be desired in terms of quality and customization. What I do love about Skyou is the design interface, I haven't seen any other POD services using one like it and it really is fantastic at being able to truly customize your garments. Another is that its 100% cut and sew which means no printing irregularities that you generally get with dye sublimation on blank garments. The pricing for cut and sew tanks and teeshirts here is really not any more expensive than what you would get for dye sub on blank garments elsewhere. I love that I can truly customize every single garment. The mockup generator is fantastic, I love that its 3D mockups and you can see the garment in every single direction. The design tool has FAR FAR more options for customizing than any other that I've tried. The disadvantages is the time it takes to get things. I have mostly ordered samples for myself so far but I have had about a half dozen customers buy tees/tanks from me as well. The turnaround time for customers to get their products tends to be about 30 days, which for a cut and sew garment is somewhat justifiable but at the same time, customers don't like waiting 30 days to get a teeshirt. Customer service for me with them has been great, I've gotten the best customer service from their team more than any other POD I've used previously. I will say that it seems like much of the delay in getting items is due to some kind of production issue they found during quality control inspection, which I 100% appreciate that they take such care in making sure the garments are what they should be. I would say if you primarily do single color teeshirts or tanks with a single design on the front or back, Skyou may not be for you, as you can get those types of garments with a faster turnaround time elsewhere. If you are looking to do completely cut/sew garments that don't look like the usual dye sub teeshirts then Skyou is great. I've been incredibly satisfied with all the samples I've gotten for myself and the teeshirts look very professional quality. The yoga pants are really great, the leggings I wasn't as satisfied overall with the density of the fabric used. I do use another service for women's skirts and dresses and I would like to see Skyou expand its selection of women's apparel so that I can use them more exclusively (and really Skyou, a simple stretch pencil skirt/mini skirt or body con dress isn't that complicated to draft or make). My apparel sales aren't alot at this point to where the slower fulfillment time is currently an issue but going forward, it may be easier to get a larger wholesale order made and then sell it direct from my own website instead of the make on demand option. So if you have need for very large order fulfillment and you want to have a fast turnaround time with your orders, your better option may be to just place a large wholesale order with them and sell off the inventory yourself.
Extremely poor execution. Customer service takes WEEKS to reply. Factory gets shut down for 4 WEEKS without a headsup. This is as horrible as it comes in POD. Stay away if you do not want to ruin your business.
My client placed an order on my website, I sent it to skiou on 26/02/2020 today is 28/05/2020, (3 months)!!!!!!!!! WHY? she still hasn't received it?????? Ok there was the Covid19, but other of my orders from other partners were not as long!!!! NOT SURE TO CONTINUE TO WORK WITH YOU ! DAMAGE! BUT 3 MONTHS, IT'S NOT POSSIBLE.
I'm so F**CKIN PISSED at this company! I got 14 orders in progress and all the sudden when i got to ask why one of the orders have been taking so long they go ahead and tell me they aren't going to go through with the order and that it has to be cancelled? My customer was waiting a month btw. They didn't give me any heads up that their factory was closing. WTF am i suppose to tell 14 different people now? I use to like this company but seriously what in the actual F**K!!! I'm stressing super hard right now. STAY AWAY FROM THIS COMPANY!!!
great clothing options. and quick response times. just need to speed up the processing/shipping time.
I'm a newbie when it comes to POD and not at all techie. At the moment I give the Skyou app 3 stars. I have only started using it for about a week and have designed over 50 products so far. Very easy to use and I'm enjoying creating. There does seem to be some bugs in the software as I get errors. No point in reporting them as the report button appears not to be working. Errors have been mentioned by previous users so I would have thought that Skyou would have made a bit of an effort to have sorted them out. The only way that I can get rid of the errors is to log out and start again which is a bit of a pain if you are in the middle of designing. Hubby works in software and he has assured me that I have not done anything wrong my end. I have placed an order for a couple of samples so waiting for them to come so will update once I have them.
The SKYOU app allowed us to simplify our shipping costs for worldwide shipping. As a partner, they allow provide a total service from design help to production and fulfilment. The integration between our store and the their design tool is simple and easy to use.
I just received an order of test prints, and I am thrilled with the results. I really would give this app more than 5 stars if I could. My whole experience with Skyou since discovering them a few weeks ago through the app store has been exceptional. Cross fingers my luck continues, as this has been one of my best online experiences ever.
Where do I start... well... the Skyou designer is at least 2 quantum leaps beyond the 3 other companies I have used in the past for P.O.D. It really is hard to believe they give access to this tool for free. For anyone with basic photoshop type skills this is an instant ticket to being a fashion designer! Even without those skills the learning curve is as good as you could possibly hope for.
On top of that, their prices are better, and they use quality cotton and manufacturing that leaves the competition in the dust.
I also appreciate that the import of the products to my store is very smooth. I inquired why the vendor name was not showing up as Skyou, since everything else was superb and well organised. Within a day they had fixed it. Wow.
The help materials were extensive and well organised. And when I had questions the support was quick and really helpful.
To top it all off their assistance in getting the test order to me quickly was much appreciated, and they even did not charge me for some things I was expecting to pay for.
I just wish every online business interaction was as good as this! I'm in shock, pinching myself to wake up as it all seems too good to be true. So whatever you do, don't install this app because I don't want the competition. I want Skyou all to myself! ;-)
In case you don't believe me... by the end of November 2018 you will be able to see my range of awesome clothing at my shop SacredGeometrical.com
They get two stars because I really like their design tool. You can really get into it and get a good view of what your product will look like and it looks good in your shop. It has so much potential but that's about the only good thing I can say about it. I had ordered some products to see how it would come out. I got some S/M socks. I have men's 8.5 size feet and they were too tight to even get on my feet. I had my wife try them. She has women's size 6 and asked me if they were compression socks because she also had a hard time getting them on and they were really tight on her. They're basically useless and I'll probably end up donating them to Goodwill. I also ordered a black sweatshirt with a design on the front and back. It turned out ok, but it looks faded because they print the black on white fabric. I had also designed it with black tread but they used white which doesn't look good at all. I'm taking down all my SKYOU items from my shop and deleting the app. I can't sell these to my customers. Hopefully the execution gets better for SKYOU in the future.
Update - I originally gave them two stars but now it's one. When I complained that they used white thread by mistake, their response was "We don't offer the option to select the thread color on the inside of the product". However their own tip in their designer says "Here you can select the thread color that will be used to sew your product." What !?!!
Top quality products, top quality prints, top notch support and customer care, way more possibilities on designing and printing compared to other PODs.