Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its image optimization, website speed enhancement, and SEO performance improvement features. They find the automatic optimization of images and SEO metadata, along with the AI-generated meta titles and descriptions, to be time-saving. The site audit feature is praised for identifying improvement areas. The support team is noted for their responsive and expert assistance. The app is recommended for its cost-effectiveness and significant benefits.

January 19, 2024

Straight forward and easy to use tools that covers all SEO-aspects that needs bulking. When I had a question and contacted their support they responded instantly and answered my question and also gave me some other helpful tips.

Sparklar
Estonia
3 months using the app
Edited March 11, 2024

Initially had issues, but the team reached out and provided excellent support.

Mini Materials
United States
8 months using the app
TinyIMG replied March 9, 2024

I want to clarify that It's technically not possible for TinyIMG to slow down a store. What was done on "Mini materials" store - images optimized concluding to 250mb in reductions for 400+ images and asset preloading activation which made the store browsing a lot faster and smoother. We tested the store with and without this feature and the difference is really noticeable.

The Shopify score that is mentioned was re-calculated after our app install (as cache is cleared on the store on "big events" like this) and the actual performance score was shown.

When we investigated the merchants performance score we found the usual suspects: theme adding lazy loading in the incorrect places (which our support suggested to fix and It's mentioned in the review) and large scripts from the theme or apps. None of these can be fixed automatically, but we offered to help the store from our own developers.

The issues we found:

1. Lazy loading on the largest contentful paint added by the theme incorrectly.
2. Two slow apps which one can load faster scripts and one should be replaced.
3. Heavy scripts from the theme and Shopify being loaded on the store.

Our app did a great job on increasing the actual store speed, but the performance score (which does not calculate speed and Is just google page speed insights practices to follow) was not affected due to these simple issues which we offered to fix.

I hope the "Mini materials" store owner responds to us and we help them improve the performance score, not just the speed.

--

If anyone is reading this and has a similar issue - just message our support and ask for our speed expert Eli. He will guide you on the issues that need to be fixed and will fix issues that are really common and easy to resolve!

~ Julia

February 27, 2024

Really good app, I like the free plan that they offer, the customer service is very kind and helpful.

Diateck
Italy
About 1 month using the app
February 19, 2024

This app is very helpful, and the customer service is excellent, especially Julia!!!! They helped us to fix troubleshooting issues with SEO audits and suggest some helpful tips to improve our store. Thank you!

Mani Home Decor
United States
About 1 month using the app
January 11, 2024

It made it really easy to take care of things. I have used other apps before but they were too complicated. I am really happy with this app and how it made things automated and easy with minimal effort. Highly recommend it.

LinoJewels
United States
3 months using the app
February 4, 2024

This app has been very helpful in setting up my website to make sure the website is optimized and runs smoothly. I also like how helpful Chris was in assisting me with the app and making sure I was using all the features it offers.

Puppers Bowtique
United States
23 days using the app
January 18, 2024

Great app, and as always even greater service by the team of TinyIMG!

I would always recommend something that has been developed by these guys. It works and the support is always more than happy to help.

Keep up the good work!

Vapes4you
Germany
About 1 month using the app
February 7, 2024

As a newbie on Shopify I've found the Tiny SEO Image optimize to be so helpful. An excellent app all round.

Create Communication
United Kingdom
10 months using the app
January 5, 2024

Been using Tiny for over a year now, very happy with it a support is also good when needed.

Outdoorium
Australia
Almost 2 years using the app
February 9, 2024

great support when I contacted them to check lazy loading was installed & working properly on my site + good advice on other features. nice job!

Chronographworld
United Kingdom
11 days using the app