Reviews (1,095)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing online store menus, noting its professional design and positive impact on sales and navigation. Its drag-and-drop functionality and extensive customization options allow easy creation of mega and flyout menus without coding. The app is praised for its smooth performance and responsive support team, which often provides custom code and quick issue resolution, typically within 24 hours.

August 6, 2020

Ta bien chida esta aplicacion! Very easy to use and implement! So far we are mucho feliz with it! And the best of all...100% compatible with other plugins with already have for the store front.

Editorial Viadas
Mexico
2 months using the app
Qikify replied August 6, 2020

Thank you very much for your review!
It's great to know that our Smart Menu helps you well. We're looking forward to bringing even more benefits to your store.

Cheers!

Edited October 10, 2019

After Qikify customized my app for mobile, I found that the menu expanded and froze on landscape mode. It works fine on portrait.

I contacted support asking them to fix their mistake in landscape and Duke eventually took on the project and after some back and forth my issue was resolved.

There are some bugs depending on your theme, but I think that their customer support is willing to cooperate to get the app just as you like it..

True African Art
United States
About 4 years using the app
September 10, 2020

I have been a customer for a long time and love the app, HOWEVER, I am giving a 1 star review right now because the menu has gone completely blank with no fix. No matter what I do the menu is completely gone and my site is not navigable. I guess I'm shut down for the day. Beware of this if you are thinking of using the app.

Pro Cabinet Supply
United States
Over 4 years using the app
Qikify replied September 10, 2020

We're so sorry for the problem.
Shopify has just released a new update for its data-loading method without any announcement, so we've tried our best to update Smart Menu instantly to match the new requirement.
The downtime was still nearly 1 hour, we're sincerely sorry for this incident.
The menu should be working normally now, could you check again please? If not, please try to hard refresh (Ctrl+F5) to clear cache, or contact us at support.qikify.com.

Apologize for any inconvenience and hope for your sympathy.

April 1, 2022

I have an issue with the app and sebastian from the staff correct all the errors in less than 4 minutes... Im AMAZED! Love the app, love the staff it's a great team and for sure i recommand it for everyone who want to grow their website.

Bath & Tubs Gallery
Canada
About 2 months using the app
Qikify replied April 5, 2022

Thank you for choosing Smart Menu! It's great to hear that you like our app.
We're looking forward to bringing even further benefits to you and your store.
If you have any problem, feel free to contact our support team at support.qikify.com.

Cheers!

October 13, 2020

IT is very easy to use smart mega menu, align with the front end very well and the customer service reply very fast.

stylin01
Hong Kong SAR
About 2 months using the app
Qikify replied October 16, 2020

Thank you very much for your review!
It's great to know that our Smart Menu helps you well. We're looking forward to bringing even more benefits to your store.

Cheers!

June 9, 2022

Great job. Very helpful and good support. When I asked for a support, they answered quickly and solved my problem.

ofishine
China
About 2 months using the app
Qikify replied June 10, 2022

Thank you so much for your rating, you made our day!
We really appreciate you being a customer and helping to share the word about us.
We’re here for you anytime so don’t hesitate to contact our support team at support.qikify.com.

Cheers!

June 15, 2021

i love it a lot, it made my store look nice and organized, and it's very easy to use the app. and im using the free plan.

ZiboShop
Saudi Arabia
About 2 months using the app
Qikify replied June 17, 2021

Hi there,

Thank you very much for your review!
We're glad to hear that you enjoy using our Smart Menu. Hope it can bring even more benefits to your store.

Cheers!

On behalf of qikify,
Phoebe

January 21, 2021

a wonderful app, to rely on. Never will it let you down. I use it for my website and it helped me to organize my shop.

Undress Store
United States
About 2 months using the app
Qikify replied January 22, 2021

Thank you very much for your review!
It's great to know that our Smart Menu helps you well. We're looking forward to bringing even more benefits to your store.

Cheers

August 10, 2023

The app is so good and the technical service is also good! I had a problem with the app but the technical service solve it

NUTRIFIT
Spain
About 2 months using the app
Qikify replied August 21, 2023

Thank you so much for the review! You made our day!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.

Cheers!

March 18, 2019

overly expensive, Fairly easy to use but the cost really does outweigh the benefits looks good on a desktop but not at all on mobile a bit of a letdown.

Wylies Outdoor World
United Kingdom
Almost 5 years using the app
Qikify replied March 18, 2019

Thanks for your feedback. Actually if you look around, our app is the cheapest menu app right now. And since your theme is not from Shopify theme store, we recommend to use CSS selector method for a better mobile menu. Please reach out to us at support.qikify.com for further assistance. Thanks.