Reviews (492)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective SEO tools that boost online visibility and business growth. They appreciate the AI-driven content creation, keyword suggestions, and backlink resources, which are easy to use and improve website traffic and search engine rankings. The app is noted for its quick and noticeable enhancements in SEO and content quality, with a user-friendly interface ideal for beginners. Additionally, the responsive customer support is frequently praised, enhancing the user experience.

March 1, 2023

I like this app so far. I'm not great at Seo etc.. so I like the fact that It's a really easy set up, I'm excited to see how it works.

The Brummy Artist UK
United Kingdom
About 10 hours using the app
Innovation Labs. replied March 1, 2023

Hi there! Thanks for your feedback! We are glad that you're finding the app useful. Please feel free to contact us at support@coupo.co with questions or suggestions!

March 6, 2023

So far everything is going great I'm still getting the hang of it. My experience has been wonderful..

Anything Anywere
United States
About 8 hours using the app
Innovation Labs. replied March 27, 2023

Awesome! Thank you for the wonderful review and for continuing to use the app. We really appreciate it! Please feel free to reach out to us if you need help in the future.
- Irene

December 15, 2023

Wachtel nog op de miracle to happen. Dus ik ben zeker benieuwd naar resultant.

Healthy_ clubbers_lifestyle_shop
Netherlands
About 7 hours using the app
March 3, 2023

yeah really nice
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Nino Lamps
Portugal
About 1 hour using the app
Innovation Labs. replied March 3, 2023

Hi there! Thanks for your feedback! We are glad that you're finding the app useful. Please feel free to contact us at support@coupo.co with questions or suggestions!

May 14, 2023

pretty straightforward, gen AI app. Syncs very quickly and ultimately saves time for ecommerce sellers.

MarleySunnies
Singapore
About 1 hour using the app
Innovation Labs. replied May 16, 2023

Glad to know you find it easy to use! We designed Smartli to help you build stronger SEO for your eCommerce store. Please do not hesitate to reach out to us if you need any assistance.

-Rochelle

March 1, 2023

Just starting out. Looks like this could be exactly what I’m looking for. Very optimistic. Let’s go !

two little loops
Canada
About 1 hour using the app
Innovation Labs. replied March 27, 2023

We're glad you were pleased with your experience and would appreciate any additional feedback on how we can improve our service even further. To discuss your experience in greater detail, please contact us via 24x7 live chat. - Irene

March 7, 2023

checking it out to find if this program will work for the things i need in my store at the current time

ReesENT
United States
33 minutes using the app
Innovation Labs. replied March 27, 2023

Amazing! Thanks for your kind words and for trusting us! Our support team is always available to help you if you need anything! - Irene

July 23, 2023

Nothing is free with this app. There is no “free trial” and there is no “free plan.” Oh, and there is no “VIP” support at night. I would highly recommend avoiding this app at all costs. I installed it because it said on the installation page that it comes with a Free Plan which includes 20 product descriptions. However, when you try to edit anything but the original description manually (not AI-generated), it requires you to sign up for what they call a “Free” trial, and then they proceed to collect payment information in order to charge $0.99 for the aforementioned “FREE” trial.
Right on the app page, they advertise the “Starter” plan which is “FREE” and includes 20 SEO-Optimized Descriptions, Premium AI-Generated Keywords, and VIP Support. From using the app myself, I learned that you DO NOT have access to any of these features without the PRO plan which costs money. On top of that, they’re offering the “FREE” trial for the pro plan, and as mentioned before, it costs money. The VIP Support which I would assume is the live chat, as email support is pretty typical and I would not consider it VIP, includes waiting for them to email you back because no one is available to handle the chat. I assume they’re in North America, like me, and that they’re asleep at 1 in the morning. However, advertising VIP support is a bit misleading as there is no support, and I still have a round-the-clock business to run.
So, in the meantime, while they are asleep, I will be waiting for an email response in regard to the questions I have. They have also placed a timer, I believe it's 30-minutes, for me to take advantage of "Free" trial that costs money. So, there is no point in me keeping the app installed. Therefore, I will be uninstalling it, which is why I do not recommend even installing it in the first place unless you plan on paying $30/month.

In short, I would not recommend installing this app if you are expecting them to follow through on anything they say or promise as their statements on the very initial installation page are both misleading and inaccurate. Throughout my years of working in many different business industries, this is not how I would recommend a business conduct itself, especially when expecting their customers to be paying customers.

I hope I have saved you some time. Take care.

Main St Excl
United States
30 minutes using the app
Innovation Labs. replied May 25, 2024

We apologize for any discrepancies between the product description and the write-up; we'll work on ensuring better alignment and clarity in the future. Additionally, we understand that pricing is a concern for you. We continually strive to provide the best value and will take your feedback into account as we review our pricing structure. Your input is invaluable in helping us improve, and we appreciate your honesty.

Please reach out to me at support@felex.co so I can help you.

Edited March 4, 2023

It is an excellent tool for businesses that want to streamline the process of importing reviews from other platforms to their website. I recently had the opportunity to use this program and was impressed with how easy it was to use.

One of the things I liked about the review importer program was its user-friendly interface. The program was intuitive, and I didn't need any technical expertise to use it.

SPIRITFOX
United States
29 minutes using the app
Innovation Labs. replied March 27, 2023

Easy-breezy, isn't it? We love what you wrote here! Thank you for leaving us a review. - Irene

Edited February 27, 2023

So far it seems to be a great app. It is going to make it easier to write descriptions and SEO. I will continue to test this app.

Prime Mega Outlet
United States
24 minutes using the app
Innovation Labs. replied March 1, 2023

We are so glad that you are enjoying our product. Please get in touch with us at support@coupo.co if you have any questions or suggestions.