Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email marketing features and excellent customer service. They find it affordable and particularly useful for small businesses. Its automation capabilities, especially for abandoned cart emails and newsletters, are highly valued. Merchants also commend the customizable email templates and pop-ups, reliable performance, useful analytics, and smart features like automatic syncing with existing email lists. The free plan is a plus for businesses just starting with email marketing.

Edited November 21, 2019

Finally, an email marketing gathering machine just follow their advice and you will get emails. I have gained like 103 in a month that is pretty good because most of them came after I followed their advice. And I used free app

dogparentsonline.com
United States
10 months using the app
June 20, 2020

Die App ist super einfach zu bedienen und der Support sehr hilfsbereit! Bin sehr zufrieden mit dieser App!

CollectingNerdsDE
Germany
10 months using the app
October 18, 2021

I used this app to help me start with e-mail marketing. I am at a beginner level and this app is easy to understand and also the team is exceptional. When every I needed help, their response was almost instant. I recommend this app because it is user friendly (especially for someone that is new to this), also it is very helpful that you can use your products and product descriptions in the app.

Mila Βoutique Markopoulo
Greece
10 months using the app
SmartrMail replied October 21, 2021

It was a pleasure Mila Βoutique Markopoulo team 😊 Make sure to let us know in our in-app chat if there's anything else we can help you with!

January 17, 2022

I have been using Smartrmail for a year, they have many features that i look forward to use them. so far things are perfect. they have great team who are available at all time to answer my questions and rectify any issues i have. Many thanks also to Jack who have been supportive to solve my technical issues promptly ! I used to use popular email marketing apps, but Smartmail is the most supportive one, with great features and easy to communicate team. Highly recommend it to anyone who wants a useful and easy marketing tool.

FIRIA LONDON
United Kingdom
10 months using the app
SmartrMail replied January 17, 2022

Hi Firia London team! Thank you so much for your feedback, I passed it on internally. We're glad to hear that you appreciated the help that Jack provided 😊

December 13, 2022

Great app, very intuitive and easy to use. No problems so far. The automation options are straightforward with lots of ready templates. It is a good choice for a small businesses that want all the basic functionality at affordable cost.

Driftroom Ltd
United Kingdom
10 months using the app
SmartrMail replied December 13, 2022

Thank you for your feedback Driftroom team 🌈 We're glad to hear that you found the automation designer easy to use with many different templates 😊 We'll remain available if you have any questions going forward!

August 23, 2022

This app is SOOO good! It is easy to use and allows me to create eye catching newsletters. The BEST part is the staff. They are extremely quick to help and to also give you tips to help you use the app to grow your business. I do not typically write reviews, but I had to for this.
EnJunaya, Zuhuri Beauty

Zuhuri Beauty
United States
10 months using the app
SmartrMail replied August 23, 2022

Thank you so much for your feedback Zuhuri Beauty 🧴We're always happy to help! Feel free to let us know if there's anything else we can help you with 😊

May 17, 2017

Love this app. It really simplifies my e-mail marketing activity. We are a new store and I love seeing the new subscribers added to my mailing list daily. I also like tracking delivery,open and click rates. I can tell when an e mail is sent, store traffic increases!

Bright Attitude
United States
10 months using the app
Edited February 20, 2019

I am so happy to say that I am LOVING Smartrmail! The customer service has been amazing! Over the top service! I can't wait to see the system in full speed, I know our business will be more sucessful.

The team set our system up in a flash, made great improvements and never failed.

Our first email blasts were a learning curve for us, but thanks to the team of experts they keep me calm and excited about the future.

Royal Splendor
United States
10 months using the app
February 6, 2023

parfait, utilisée, elle fonctionne. Je n'ai rien d'autre à dire.

Idea-List
Belgium
9 months using the app
SmartrMail replied February 12, 2023

Bonjour à toute l'équipe d'Idea-list! 💡 Merci pour votre avis! N'hésitez pas à nous contacter si vous avez la moindre question 📧

August 24, 2020

Easy to navigate/design and plug in the information you want! Also, the customer support is amazing!

GlamLuxe
United States
9 months using the app