Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email marketing features and excellent customer service. They find it affordable and particularly useful for small businesses. Its automation capabilities, especially for abandoned cart emails and newsletters, are highly valued. Merchants also commend the customizable email templates and pop-ups, reliable performance, useful analytics, and smart features like automatic syncing with existing email lists. The free plan is a plus for businesses just starting with email marketing.

March 28, 2023

Realy helpfull helpdesk with extreme fast replaying. Fully recommend for those are struggling with setupping automated email campaigns

Nejlevnější shop
Czechia
5 months using the app
SmartrMail replied March 29, 2023

Hi Nejlevnější team 🎶📳 Our pleasure! We look forward to seeing your store get amazing results with your new email automations 😊

April 13, 2023

The support team was really helpful when I was trying to get everything set up and working on my end. Also, the free version of the app is amazing (and a free app that is great is tough to find these days)!

Maple+Co
Canada
5 months using the app
SmartrMail replied April 13, 2023

Hi Maple+Co team 🍁 We're glad to hear that SmartrMail's free version is giving you all the tools that you need to succeed with email marketing 😊 It's true that many other apps lock up great features such as the ability to enable an unlimited number of flows or the ability to automation abandoned cart emails, welcome emails, review request emails, win-back emails, birthday emails behind their paid plan, but as you saw by now, this is now the case with SmartrMail. You can set up all of these automations as of today 🎉

March 4, 2021

Good app, easy to work with. Free till 1.000 emails. Standard formats are good looking and everything is adaptable.

Healthy Impact B.V.
Netherlands
5 months using the app
April 25, 2020

Great app. Much easier to use than MailChimp. Adding this app was a no brainer after seeing $3,500 in sales attributed to the newsletters during our trial.

Jerseys Megastore
Australia
5 months using the app
January 22, 2021

I love this email app, easy to use templates and all round user friendly. I would recommend this app

Dee Republic
South Africa
5 months using the app
June 20, 2022

Working well. I am using the free plan now to test it out but it works very well. Will be upgrading for sure

Redesign Empire
United States
5 months using the app
SmartrMail replied June 20, 2022

Thank you so much for your feedback Redesign Empire team 💍 We'll remain available if you have any questions 😊

August 28, 2019

Really happy we found this app. All round perfect for everything you need. Nicolas has been super helpful & does a great job.

Bitesoft co.
Australia
5 months using the app
SmartrMail replied August 28, 2019

Thank you Luke and Alexis 😊 This really means a lot to our team.

We'll remain available if you have any question or need any help with your automation setup!

December 2, 2020

This App has been very helpful in reaching out to customers via e-mail. It would have been very difficult to manage the kind of response we were able to get from customers within our first quarter had it it not been for the help from this app.

AgroShak Fresh
India
5 months using the app
January 22, 2021

The best app to use for automated emails hands down! Their pop up feature is amazing! Their user interface was so easy and very beginner-friendly. The help is amazing and so quick! I have used a couple of other apps, and this is by far my FAVORITE!

Honee Drip
United States
5 months using the app
February 10, 2021

The app has helped me automate processes and focus on providing a better quality of service to my clients. I have also loved the smart segment tool, which allows me to automatically distribute my clients into groups to provide them with a more personalized experience. I'm so happy with SmartrMail and their amazing Team

TuVideoViral
Peru
5 months using the app