Reviews (594)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email marketing effectiveness, particularly praising its user-friendly interface, customizable templates, automation features, and advanced segmenting. It's noted for enhancing ROI by improving sales and customer engagement. The integration with Shopify is seamless, and the customer support is responsive, offering help during off-hours and weekends. Merchants appreciate the added functionalities like automated cart recovery and personalized discount codes.

July 24, 2020

Great app, easy to use and great functionality. Makes it quick to send emails that look professional and easy to create a email pop up

The Saltiest Dog
Australia
3 months using the app
May 5, 2020

Very quick to respond super helpful, the app itself is very user friendly and and straightforward definitely worth it.

Dollhouse-Collection
United Kingdom
3 months using the app
July 14, 2019

We needed a Mailchimp replacement and I’d seen SmartrMail mentioned when looking for recommendations. The UI seemed pretty simple and things like smart segments and automation seemed to be ready to go out of the box. Support has also been really good during our trial period. Pricing structure is cheaper and more flexible than Mailchimp and reporting gives a clear insight to costs and ROI.

Elise Design
Australia
3 months using the app
January 22, 2021

Really good ap, for this price perfect. I use it the most for the newsletter. I recommend it to everyone

Guerilla Choice
Croatia
3 months using the app
October 4, 2020

It's so simple and included all we truly basically want,no complicated things try to make me break the computer.And the support is great it helped the thing that i didn't even asked.

Fit Doggo Shop
Hong Kong SAR
3 months using the app
June 14, 2017

I LOVE IT! Direct contact to my customers! Just started and I'm getting sales. I look forward to getting BIGGER SALES. Stay tuned for more GREAT results from PIERCE ME! I LOVE SMARTMAIL!

Love Pierce Me
United States
3 months using the app
October 15, 2020

Been rocking Smartrmail since launch. Honestly gets me a significant amount of my revenue through its email campaigns. Even when I forget to edit them and they automate. www.thewanderingmerchant.ca Premium Canadian Goods

The Wandering Merchant
Canada
3 months using the app
SmartrMail replied October 15, 2020

Thank you so much for your feedback 😊 It's really appreciated! Looking forward to keep rocking with you

March 22, 2020

Easy to use and has made a real difference to our sales and growth.

Highly recommended.

vape2stop.net

vape2stop
United Kingdom
3 months using the app
November 22, 2019

Exactly what I needed! Easy to add products into emails without the hassle of copying and pasting all the product info. Saves me money and time. Only have sent 1 email and already made a sale!!

Keuka Outlet
United States
3 months using the app
Edited September 30, 2020

I like the app, easy to use and works well. Customer support is very responsive. Have had a few issues that were tweaked and fixed by the team very quickly when the issue wasn’t their end but in the coding of my theme. Super helpful!! Will possibly upgrade just for a few extra features available.

freddie the rat kids boutique
Australia
3 months using the app