Overall rating
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and powerful automation features. They find the management of email signups, automated follow-up emails for abandoned carts, and product recommendations particularly beneficial. The responsive and helpful customer service, insightful analytics, and affordability are also valued. Merchants commend the regular updates, customization options, and customer segmentation for targeted marketing. The app is recognized for its speed, reliability, and consistent performance.

Edited November 25, 2019

I used this app to simplify and save time with email marketing. This app is so easy to use and is very quick to custom design emails. Since using this app, my open emails have increased. I would only ask if the pop up could have more features.
Received quick reply and very helpful guidance with pop up newsletter. I also had 1:1 chat with support - so helpful and learnt to improve email marketing. Highly recommended.

Revive Wear
3 months using the app
December 4, 2018

Easy to use, customer targeted emails, and responsive customer support. We're planning to continue to use SmartrMail for a while!

Doshi FCSA
United States
3 months using the app
March 4, 2021

I used this app to kick start my email marketing. Love the templates and automation that are easily editable. Hope this would generate sales ultimately.

2 months using the app
April 2, 2019

Super easy to create professional emails and integrates seamlessly with Shopify subscriber list. The support team is extremely helpful, I had the pleasure of working with Nicolas who went above and beyond in answering all of my questions. I am extremely excited to see what SmartrMail does for my store!

Work It Society
United States
2 months using the app
September 17, 2020

Great app and very easy to use. It has the customizations a business needs. The customer service is amazing, the documentations/blogs are very helpful, the pricing is fair, I can't say enough good things about them!

Mangan Express
United States
2 months using the app
July 16, 2021

Great app. I love the automations and it's perfect for my needs as a new business. The team is very responsive and answers all of my questions in a timely manner.

Brazen Faced
2 months using the app
SmartrMail replied July 18, 2021

Hi Brazn Faced team 👋 Thank you for your feedback! We're really glad to hear that you're loving our Automations. Make sure to let us know in our in-app chat if we can be of any help with the setup of your future email campaigns!

Edited July 23, 2019

An excellent tool, I will apreciate if you could consider the topics that I have mention to you in some chats, specially those that relate with spanish language issues. Keep the good work

Cuidado Integral de las Mascotas
2 months using the app
February 17, 2022

This App is easy to work with, I hope that the Flows with triggers will work. I will write more after-sales affected by triggers.

JAEE Namensschmuck
2 months using the app
SmartrMail replied February 17, 2022

Hi JAEE Namensschmuck team! When it comes to reaching subscribers at the right time, automated emails are amazing. If you ever need help or if you want to discuss your current strategy, please feel free to drop us a line at support@smartrmail.com and we'll be happy to look into your automations 😊

December 3, 2013

I Just sign up with this app. I am very excited to start. great customer service. easy to use. You don't have to do anything just sign up.

Marseille Soap Company & Boite A Savon
United States
2 months using the app
December 10, 2013

I just downloaded this app, and even though I haven't had very many opens as of yet, I see the benefits immediately. I don't have to send a newsletter unless I want to or if I want to offer special discounts, and my customers' emails will eventually be tailored to their buying history and preferences. This app is awesome, and I foresee that it will only get better!

United States
2 months using the app