Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
March 1, 2023

Very kind and easy to talk to. Emailed quickly and was straight to the point. Also extended my free emails. Great team!

Day Trip Tahoe
United States
Time spent using app: About 1 month
SmartrMail replied March 2, 2023

HI Day Trip Tahoe team 🏔🎿 We're glad to hear that our team was able to help you quickly and easily! Feel free to let us know in our in-app chat if there is anything else we can assist you with! 😊

February 23, 2023

one of the best customer services out there, they reply fairly quickly and provide all the assistance you need.

New World Health Brands CBD, Inc.
United States
Time spent using app: 3 months
SmartrMail replied February 23, 2023

Hi New World Health Brands CBD team 🍼🌿 Thank you for your feedback! We're glad to hear that our customer support team was able to assist you in a timely manner 😊 We're looking forward to helping New World Health Brands CBD reach new heights 🚀

February 20, 2023

The customer service is top notch and it’s easy to use when connected to my Shopify account. Definitely the number one recommendation email app :)

ShesAlwaysAdored
United States
Time spent using app: 28 days
SmartrMail replied February 20, 2023

Good evening ShesAlwaysAdored team 😊 Always a pleasure! We're glad to hear that SmartrMail was easy to install and setup on your Shopify store. We're looking forward to helping you setting up automations that convert even more subscribers into customers 🚀

February 17, 2023

Love THIS app!!
We use SmartrMail on a regular basis for a few of our companies and couldn't be happier. User Friendly, straight to the point. The way apps should be.

Thanks for making this App.

INKED CIRCUS TATTOO EXPOS
Canada
Time spent using app: 28 days
SmartrMail replied February 19, 2023

Hi Inked Circus Tatto Expo 🖋🐉 Thank you so much for your review! We're glad to hear that SmartrMail helps multiple of your companies with their email marketing strategies 😊 We look forward to taking each of them to new heights 🚀

February 13, 2023

We changed from Shopify's standard email to SmartrMail and couldn't be happier. The customisation ability and speed to create great looking newsletters is fantastic!

Studio Europe
Australia
Time spent using app: 8 months
SmartrMail replied February 13, 2023

Thank you Studio Europe team 🌹👙 We're glad to hear that SmartrMail allows you to send beautiful emails more quickly! Looking forward to sending even more emails with you 😊

February 13, 2023

The support team is very helpful in troubleshooting issues with popups, automations, coupons, and so on.

orchid-and-pine
United States
Time spent using app: 22 days
SmartrMail replied February 13, 2023

Hi Orchid and-Pine team 🌼🌲 Always a pleasure! Feel free to let us know if there's anything else we can assist you with 😊

February 12, 2023

I've tried umpteen different mailing list providers and this is by far the best, especially as a shopify business. Easy to use and the automations are truly awesome!

Simon's Collectibles
United Kingdom
Time spent using app: About 1 month
SmartrMail replied February 12, 2023

Hi Simon's Collectibles team 🧸🎎 Thank you for your feedback! We're glad to hear that you find SmartrMail easy to use with deep automation capabilities 😊 We're looking forward to getting Simon's Collectibles even more sales!

February 7, 2023

We changed to SmartrMail some time ago (we were using another Email Marketing Integration that frustrated us no end - !) SmartrMail is one of the 1st integrations to offer Automated Product recommendations email, and their Automated Emails are really easy to create and have many features. SmartrMail is a great app offering all the welcome/abandoned cart / thank you emails automation that any online business needs - and MORE!- We hope that they will integrate with other apps for reviews and cart check out features soon - I do look forward to some more design features that would make our emails look even more polished - We highly recommend Smartrmail their Customer Support is EXCELLENT and the Pricing and Marketing Features are on point !!!

Bomd Body
Australia
Time spent using app: Over 1 year
SmartrMail replied February 12, 2023

Thank you for your detailed feedback Bomd Body team 💣🛁 We're thrilled to hear that you like our AI-powered recommendation engine 😊 Integrating with more review apps and cart checkout apps is on our mid-term roadmap, we look forward to sending you updates on this very soon! Thank you for being such an great SmartrMail sender, have an amazing day ahead! ☀️

February 7, 2023

I've found SmartrMail to be much easier to use than Mailchimp and other email marketing providers! Customer service is also excellent!

Lufi & Friends
United States
Time spent using app: Almost 2 years
SmartrMail replied February 12, 2023

Good morning Lufi & Friends team! 📚 Thank you for your feedback! We're glad to hear that you find SmartrMail easier than you know who 🙊 We're looking forward to making Lufi & Friends reach new heights with email marketing! 🚀

February 6, 2023

parfait, utilisée, elle fonctionne. Je n'ai rien d'autre à dire.

Idea-List
Belgium
Time spent using app: 3 months
SmartrMail replied February 12, 2023

Bonjour à toute l'équipe d'Idea-list! 💡 Merci pour votre avis! N'hésitez pas à nous contacter si vous avez la moindre question 📧