Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this affordable email marketing app for its comprehensive features, including customizable newsletters, pop-ups, and automation capabilities. They appreciate the smart segments feature and seamless Shopify integration. The customer service is exceptional, often going above and beyond to assist. Merchants value the email builder, pre-made templates, and analytics, praising the app for its reliable performance and good value for money.

February 22, 2021

It´s the first time I am writing newsletters and it was really easy for me with this app. The templates are 100% intuitive and look very professional.

FOAMIE México
Mexico
2 months using the app
January 24, 2014

Early days but blimey this seems to work :)

VitoRoad.com
United Kingdom
2 months using the app
Edited November 26, 2019

So far so good, installation was easy have set up a pop up and abandon cart. Sent 2 emails out 2nd one book a $91 order. Analytics could use a few more parameters and be able to sort by column. Overall a nice basic package. indypicker.com

Indypicker.com
United States
2 months using the app
May 18, 2021

Great customer service and ease of use. Tech support was super helpful with navigating minor set up issues.

TIZO
United States
2 months using the app
SmartrMail replied June 17, 2021

Thanks for your review 🎉 We're glad t hear that you've found the app easy to use. We wish you the best with your email campaigns!

March 2, 2014

Pays for itself. I get orders every time I send this out. Sometimes it takes people a couple of times after seeing regular emails to purchase. I used to use Mail Chimp but that was not as streamlined as this app is and that was a bit of a lifework to create an email. I am eager for them to come up with product customization but this app is the best app I have in growing my business and the customer service is really great. It is worth the $20

www.layerjewelry.com

layer
United States
2 months using the app
March 27, 2020

I was new to email marketing when I added this app. For beginners this is the best option I have found. Easy to use and set up. Don't need a ton of technical skills to get it done.

Your Beautiful Boutique
United States
2 months using the app
November 20, 2018

I have gone through the trial plan and just subscribed. The customer support was amazing from SmartnMail any and all questions were answered promptly. And have had a return from my emails already. Excited to see how much this grows

Mermaid Treasure Australia
Australia
2 months using the app
August 2, 2022

Really nice app. Very easy to use and user friendly layout, you instantly know how to use it. I recommend it!

vialx
United Kingdom
2 months using the app
SmartrMail replied August 2, 2022

Thank you so much for your review Vialx team ✨ We'll remain available if you have any questions 😊

April 29, 2020

Excelente app, puedo programar el envio de mails rapido y facil me ahorra mucho tiempo y carga automaticamente mi base de datos de emails con la app

Malli Store México
Mexico
2 months using the app
Edited November 28, 2020

Updated 11-28-2020: I have real questions about how they calculate emails being sent on my behalf! Stay tuned. I love all the automatic marketing templates! And, the Newsletters look fantastic! I'm still on the 'trial' but will plan to upgrade. So far, I have not had any sales but I feel with the help of SmartrMail, 'sales' are just around the corner. Set-up was easy and customer service is second to none. Give them a try!

PAMELA'S ART by PonsART - a Gift Shop and Marketplace
United States
2 months using the app
SmartrMail replied October 29, 2020

Thank you Pam! We really appreciate your feedback. Make sure to let our support team know if you'd like to get some help setting up more email automation for your store 😊