Reviews (65)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 0% of ratings are 1 stars
September 7, 2025

We’re a Shopify agency and have used Smartrr to power B2B subscriptions for nearly two years. It’s been rock-solid, easy for teams to manage, and consistently improving with thoughtful releases. Support is responsive and developer-friendly when we need deeper integrations. Smartrr has become our default for B2B subscription builds. Highly recommend.

Arctic Grey
United Kingdom
Over 2 years using the app
October 15, 2025

João, from Smartrr support was incredible! He quickly determined the issue and resolved it completely. Great Support!

BioPure US
United States
About 2 years using the app
July 30, 2025

I thought I had a Smartrr issue with my site, Smartrr support came through and fixed it anyway. D’Angelo was great—he went above and beyond to help me get everything sorted out, even though the problem wasn’t actually caused by their app. Really appreciate the awesome support!

SpongeBath
United States
Over 3 years using the app
July 7, 2025

Love Smartrr and it's so much better than ReCharge, an app we were using for 5 years. Both my team and our customers are appreciating the simplicity of the app. The customer service is great, too, when we need help setting a few things up or making some edits to the program / customer subscriptions. Love an integrated loyatly program and that we can reward our subscription customers with more rewards than 1x customers. 10/10 recommend.

Picot
Canada
4 months using the app
July 7, 2025

This app has been a life saver for us. A large portion of our customers are 60+ yrs old and the simplicity of the customer account page to manage subscriptions is MUCH better for our demographic. We're seeing more subscriptions and higher retention, and less customer service emails because of it. All wins.

Fernwood Coffee
Canada
3 months using the app
June 16, 2025

Smartrr's been a key support to our growth. Our rep is responsive and helpful, no matter how small the issue. Really appreciate the new ideas they add to the platform periodically as well.

Cheribundi Pro Shop
United States
Over 2 years using the app
April 15, 2025

5 Stars – Unmatched Support & Seamless Setup

Smartrr has been fantastic from day one. Onboarding was quick and easy, and any issues have been resolved fast with clear explanations. Our customers love the sleek, easy-to-use account portal. Most importantly, the support is unmatched—Casey Colligan is truly the best, always going above and beyond. Highly recommend if you want a subscription app that actually feels like a partner.

Gigawatt Coffee Roasters
United States
Over 2 years using the app
April 9, 2025

Smartrr has been a great subscription solution for our team. Their support team has been so helpful with big and small issues as they arise. They've evolved over the years to offer more customization, letting our consumers be flexible with their subscriptions and allowing us to offer more capabilities.

Cheribundi
United States
Over 2 years using the app
July 14, 2025

Super easy to use and the customer support has been incredibly helpful, comprehensive, and quick! Smartrr has exceeded expectations and I highly recommend.

Allara Shop
United States
5 months using the app
June 11, 2025

We transferred from Yotpo to Smartrr Subscriptions. The transition was actually quite smooth. The Smartrr team did a great job and addressed any questions concerns or issues we had quickly. I was nervous to make the change but Smartrr team helped make it very easy on us. The experience for our subscription customers only improved so I see this subscription change to Smartrr as an all around upgrade. The app is quite intuitive and user friendly even for non-technical IT folks like myself. Really happy with the app and product support so far.

Realize
United States
27 days using the app