Reviews (70)

Overall rating
5
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
Edited July 9, 2026

Top notch support from the Smartrr team! We received assistance from D'Angelo, who has helped us immensely with customization on several occasions.

Blonyx Canada
Canada
About 2 years using the app
July 13, 2026

they are so patient and responsive.

Kahawa 1893
United States
Almost 2 years using the app
March 5, 2026

Smartrr has been a great app for our business. It has unlocked a lot of revenue.

Also, we haven't had to use their support often, but when we have, they work fast to get you fixed up!

Mahogany Smoked Meats
United States
Over 3 years using the app
February 5, 2026

Jorge and the team are super responsive and helpful! Always a pleasure to work with :)

Danger Coffee
United States
Almost 3 years using the app
September 7, 2025

We’re a Shopify agency and have used Smartrr to power B2B subscriptions for nearly two years. It’s been rock-solid, easy for teams to manage, and consistently improving with thoughtful releases. Support is responsive and developer-friendly when we need deeper integrations. Smartrr has become our default for B2B subscription builds. Highly recommend.

Arctic Grey
United Kingdom
Over 2 years using the app
February 11, 2026

Super helpful with resolving issues! Highly recommend

Yallah Coffee
United Kingdom
Over 4 years using the app
April 9, 2025

Smartrr has been a great subscription solution for our team. Their support team has been so helpful with big and small issues as they arise. They've evolved over the years to offer more customization, letting our consumers be flexible with their subscriptions and allowing us to offer more capabilities.

Cheribundi
United States
Over 2 years using the app
April 15, 2025

5 Stars – Unmatched Support & Seamless Setup

Smartrr has been fantastic from day one. Onboarding was quick and easy, and any issues have been resolved fast with clear explanations. Our customers love the sleek, easy-to-use account portal. Most importantly, the support is unmatched—Casey Colligan is truly the best, always going above and beyond. Highly recommend if you want a subscription app that actually feels like a partner.

Gigawatt Coffee Roasters
United States
Over 2 years using the app
February 13, 2024

Smartrr has been a great partner over the last 2+ years. Way better than ReCharge. Casey has been our point of contact and has always been super responsive and available. Highly recommend this app if you are looking for a feature rich Subscriptions app.

Wholesome Story
United States
Over 2 years using the app
August 2, 2024

I worked with the Smartrr team from the very beginning while I was with a different start-up brand. I was excited to be able to work with the Smartrr team again after joining another start-up company. None of this is simple, but the Smartrr team was super helpful and attentive, and we've been seeing new roll-outs and developments happening with the Smartrr platform that we're excited about. As a small team, with limited resources, but with a significant portion of our business being subscriptions and just the overall importance of providing a great experience for our customers, we continue to look forward to working with the Smartrr team to implement and enhance what we already have. Thanks, Smartrr team!

HoldOn
United States
Almost 2 years using the app