Reviews (51)

Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 0% of ratings are 1 stars
October 11, 2022

After years of working with hacks and alternate checkouts to integrate subscriptions with Shopify they finally enabled a true subscription API. However, they didn't build a customer UI or management portal for subscriptions. But Smartrr did and it's great. While I came into my last project at HappyRing.com with Smartrr already chosen I was very happy with the support and ease of use that Smartrr ...

Happy Ring
United States
Over 1 year using the app
November 18, 2021

Extremely, extremely, extremely impressed. We switched to smartrr after a solid stint with another popular subscription management app. I wish we would've changed way sooner. Their onboarding process is elaborate but efficient, answering any and all questions quickly and effectively. They're incredibly flexible when it comes to design and implementation and great communicators. There wasn't an ...

BoomFoods
United States
Over 1 year using the app
smartrr replied January 14, 2022

Thank you for your review! We are so happy to hear you are having a good experience using our tool. Not hard to believe you are having a good experience with Casey, he is ...

April 23, 2023

We've been using Smartrr for over a year now to run our coffee subscriptions. Fantastic app and superb customer support. The Smartrr portal is very easy to use and highly customizable. We particularly love the customer account page as this allows customers to easily manage their subscriptions.

Horsham Coffee Roaster
United Kingdom
Over 1 year using the app
April 11, 2023

I found Smarter to be an excellent addition to my business. We had been wanting to add a subscription service for a number of months and smarter made the process easy.

Excellent customer service. Josh went above and beyond to assist with everything we needed. I would recommend Smarter to anyone who is considering adding a subscription service to their website. They offer a reliable and user- ...

Pro Coffee
Ireland
Over 1 year using the app
October 6, 2022

Great platform -- they keep launching new functionalities which keeps up the momentum for our subscription program. Also: amazing level of service and support from the Smartrr team. Highly recommend!

good light world
United States
Over 1 year using the app
February 15, 2022

We have been using SMARTRR since October of 2021. The team is has been nothing but helpful on the backend and is always willing to go the extra mile to help and give guidance. In terms of the actual technology, it makes the building out of subscription cleaner than other platforms. The analytics overview also allows for you to make data driven decision as we are continuing to build out an refine ...

Loverboy Inc.
United States
Over 1 year using the app
smartrr replied May 18, 2022

Thank you for your review! So happy to hear that you are finding our analytics helpful and we look forward to helping Loverboy grow.

August 11, 2023

We launched our subscription program with Smartrr and it quickly became 75% of our returning customer sales. They have a small but mighty team that continues launch new functionalities. The level of service and support from the Smartrr team was incredible and better than any other App partner we've worked with.

Aplós
United States
Over 1 year using the app
February 12, 2024

The Smartrr team have been fantastic over the past year. They are responsive, innovative and are growing alongside us. It feels like a partnership where we can input on their product and they listen.

POT GANG
United Kingdom
Over 1 year using the app
February 9, 2024

Highly recommend Smartrr! Great platform, and they're constantly launching enhancements to make it even better. Their client service is best-in-class - our account manager acts as a true strategic partner, and jumps to action whenever we have a question or issue. Very glad we picked Smartrr for subscriptions!

Snif
United States
Over 1 year using the app
April 20, 2022

We switched from Bold to Smartrr and we have been extremely satisfied with the analytics and customization.

Fresh Chile
United States
About 1 year using the app
smartrr replied May 18, 2022

Thank you for your review! We are so happy to have you onboard and a partner of ours.