Smartrr Subscriptions

Extremely, extremely, extremely impressed. We switched to smartrr after a solid stint with another popular subscription management app. I wish we would've changed way sooner. Their onboarding process is elaborate but efficient, answering any and all questions quickly and effectively. They're incredibly flexible when it comes to design and implementation and great communicators. There wasn't an email sent that wasn't responded to within the day or, more commonly, the hour (Shoutout to the representative to my store's account, Casey). The platform itself has received rave reviews from our subscribers. The portal was designed almost entirely by the smartrr development, and it flows with our current theme beautiful (with practically no edits on our end...and we're picky). Their features are vast and intuitive, and integration from our last service to this was seamless. Well after our go-live date I reached out to our rep (again, Casey) and asked for some help changing some of the formattings of the app on our product page. I shouldn't have been surprised, but he got back to me hours later, fully willing to help. I can confidently say it's been the best experience we've had with a Shopify app. The functionality, customer service, and ease of use/integration has been unmatched. Could not recommend anything more. .

We've been using Smartrr for over a year now to run our coffee subscriptions. Fantastic app and superb customer support. The Smartrr portal is very easy to use and highly customizable. We particularly love the customer account page as this allows customers to easily manage their subscriptions.

I found Smarter to be an excellent addition to my business. We had been wanting to add a subscription service for a number of months and smarter made the process easy.

Excellent customer service. Josh went above and beyond to assist with everything we needed. I would recommend Smarter to anyone who is considering adding a subscription service to their website. They offer a reliable and user-friendly solution, and their customer support is great.

Great platform -- they keep launching new functionalities which keeps up the momentum for our subscription program. Also: amazing level of service and support from the Smartrr team. Highly recommend!

We have been using SMARTRR since October of 2021. The team is has been nothing but helpful on the backend and is always willing to go the extra mile to help and give guidance. In terms of the actual technology, it makes the building out of subscription cleaner than other platforms. The analytics overview also allows for you to make data driven decision as we are continuing to build out an refine our subscription program.

We launched our subscription program with Smartrr and it quickly became 75% of our returning customer sales. They have a small but mighty team that continues launch new functionalities. The level of service and support from the Smartrr team was incredible and better than any other App partner we've worked with.

The Smartrr team have been fantastic over the past year. They are responsive, innovative and are growing alongside us. It feels like a partnership where we can input on their product and they listen.

Highly recommend Smartrr! Great platform, and they're constantly launching enhancements to make it even better. Their client service is best-in-class - our account manager acts as a true strategic partner, and jumps to action whenever we have a question or issue. Very glad we picked Smartrr for subscriptions!

We switched from Bold to Smartrr and we have been extremely satisfied with the analytics and customization.

Smartrr is miles better than every other subscription out there! An absolute essential for any brand that prioritizes CX. The team is incredible, and truly helps create everything you can dream of. Cannot recommend highly enough! :)