Reviews (51)

Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 0% of ratings are 1 stars
March 24, 2022

We've been using Smartrr for a few months now and the platform and team are amazing. Having such strong customer support and personalization is really a game changer, especially when subscriptions are core to your business! Would highly recommend Smartrr.

marlow
Canada
8 months using the app
smartrr replied May 18, 2022

Thank you four your review! We are so excited to partner up with you and love working with new businesses like yours. Your feedback is greatly appreciated.

December 15, 2021

Moving to Smartrr has improved our subscription management and the direct integration with Shopify checkout allows us to cut down on using multiple vendors for subscriptions!!!! The team is always looking for feedback to improve the product.

BAKBLADE
United States
7 months using the app
smartrr replied January 14, 2022

Thank you for the kind review and your partnership!!!

April 18, 2022

Best subscription platform I've used. Highly customizable and has all the features you could want - split checkouts, custom upsells to subscriptions, great customer interface etc. I would highly recommend.

VRB Labs
United States
6 months using the app
smartrr replied May 18, 2022

Thank you for your review! We are so happy to hear you are seeing the impact of our app and we are excited about our partnership.

April 20, 2022

Smartrr has met all our expectations and more. We migrated from Bold after talking with most competitors. The migration was seamless and the platform lightyears better than Bold. Smartrr's team is fantastic. They will go above and beyond to help your brand succeed.

Siblings
United States
6 months using the app
smartrr replied May 18, 2022

Thank you for your review! We are so happy to hear we have made the transition easy for you, we are always looking to provide the best possible customer experience for our ...

May 2, 2022

Smartrr is the best software we've worked with by far! Setting up a new app is usually frustrating, but Smartrr offers personal support, takes on your goals as their own, and diligently works until you are fully transitioned. The app is visually appealing and user friendly on both the back-end and customers' end. Smartrr is a no-brainer to anyone feeling stuck with their current subscription ...

Righteous Felon Craft Jerky
United States
6 months using the app
smartrr replied May 18, 2022

Thank you for your review! We are so excited about our partnership and are really happy to hear that you and your customers are loving the app.

March 8, 2022

Switched from Recharge to Smartrr about a week ago, and I have only rave feedback so far. My feedback falls into two buckets: Customer Service, and UX. The customer service has been out of this world. They handled the migration like they could do it in their sleep, and worked closely with us on any hiccups (there was only one, having to do with Stripe). They were proactive, responsive, ...

Bare Bones
United States
4 months using the app
smartrr replied May 18, 2022

Thank you so much for your very thoughtful review. We are so excited that we got to partner up the Bare Bones team. We are always here to help and strive to make your ...

September 15, 2023

I first heard of Smartrr last year during several informative webinars and was intrigued by their subscriber account portal and seamless back-end management of the tool. I decided to investigate them since our online customers were having several problems using our subscription platform and we had multiple technical glitches.

I’ll admit, I was hesitant because Smartrr was new. However, after ...

Wild Planet Foods
United States
4 months using the app
January 12, 2022

Smartrr has really been a game changer for by brand and our customers. It's much more user friendly than recharge and our customers love the look and feel of their account page. Plus the support is incredible! They really care about the success of their vendors and definitely suggest making the switch.

NUTSÓLA
United States
3 months using the app
smartrr replied May 18, 2022

Thank you for your review! So happy to hear your customers are loving the Nutsola account portal as much as we do :)

March 15, 2022

We are really happy to be on Smartrr! They solved for the subscription management problems that we had on Recharge. Plus, they have excellent customer support and are attentive to our unique needs as a subscription business. Thanks Smartrr !!

Stix
United States
3 months using the app
smartrr replied May 18, 2022

Thank you so much for your review. We are grateful for the opportunity to help you overcome the challenges you faced in the past with other subscription apps. We are always ...

May 2, 2022

We just launched our subscriptions with Smartrr and so far, we're very happy! The onboarding process was really easy and their team was available to help answer all of our questions. The portal looks fantastic and was very well-integrated with our site. Would definitely recommend.

Joggy
United States
2 months using the app
smartrr replied May 18, 2022

Thank you for your review! We are always here to help with whatever you need :)