Smile , 116 reviews

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy installation. Its unique feature of using emojis for quick feedback is praised for improving conversion rates. The Emoji Stats on the dashboard and the intuitive customer rating system enhance the shopping experience. Many commend the customer service team for their prompt and efficient assistance. The app is recommended for its simplicity, ease of use, and ability to boost customer engagement.

July 23, 2019

I really like this app, it installed quickly and has really made my website look more friendly! and best of all it is FREE!!!

South Coast Trading Post
United States
5 days using the app
June 23, 2022

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dregalshop
United Kingdom
3 months using the app
September 11, 2019

STAFF VERY QUICK AND HELPFULL. APP EASY TO UNDESTAND FOR CUSTOMERS, ICONS FAMILIAR, SAME LIKE YOU USE IN EVERY TEXT MESSAGE! THANK YOU! WILL SEE HOW MUCH IMPACT ON CUSTOMERS IT WLL DO!

H&H DUBAIRICHES
Spain
5 days using the app
November 28, 2019

I used this app to help me do better with customer engagement. I really like how it does their emojis very cute and fun. It would be nice if it didn't ask for a review before i had the chance to try the app, that would be better.

Dripping with creativity do it yourself
United States
4 days using the app
Edited July 21, 2017

Great concept, simple installation, but some suggestions for improvement would be:
1. Allow visitors to view others reactions before selection
2. Allow store owner to view all reactions in one place
3. Allow visitors to filter product searches based on reactions, ie, allow them to see all products that have received a thumbs up, etc.

Mixxci
United States
2 months using the app
June 3, 2020

I love this app, after all it’s what we use in so much communication.
I had a little trouble installing it (my age) but I reached out to the developers and they sorted it for me in super quick time.
Excellent service
❤️❤️❤️❤️

sugar and spice crafts
United Kingdom
4 days using the app
September 5, 2018

A fun app, super easy to install and use. It would be more valuable if I could see a report or dashboard to compare the results between products, collections or blogs. A way to see which are performing better from a sentiment view, to help potentially tweak my offerings.

Mydeye
United States
2 months using the app
July 17, 2017

customers can't see the overall emoji reactions until after they have reacted themselves.

Inspired Clothing Designs
Australia
2 months using the app
April 17, 2020

I used this app for the first time. I will test it on my shop it's seems to be good and fine to help me to increase our sells
thanks

Pharma Bio Univers Paris
France
About 13 hours using the app
Edited July 17, 2017

cool concept. need to wait 5-10 min for changes to color or active/inactive to take effect, even after clearing cache.

Theshopcom
United States
8 days using the app