Overall rating
4
Counts per rating level
  • 77% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and effective features, particularly for recovering abandoned carts and boosting sales. Many report significant revenue growth. The text message templates and Shopify Inbox integration are noted for their convenience. The pay-per-text model is preferred by some merchants over a monthly subscription. Customer service is praised for its responsiveness, and the app's assistance with compliance is positively received. It's seen as a valuable tool for expanding customer base and increasing order numbers.

July 29, 2021

I'm starting to enjoy the app as I work my way around of figuring out how to better market my brand.

Kataleya's Kollection
United States
8 months using the app
Edited January 5, 2022

1.5.22- they rectified my situation. And it was also a misunderstanding on my part. But they helped me fix it.

Boundless Creations Online
United States
8 months using the app
Appregator replied January 5, 2022

Hi there, I'm so sorry for the confusion here. I've sent an email to you explaining everything regarding message length, and have provided a refund regardless :)

Please check your email, I hope to make this right for you and make the experience great

March 14, 2021

very good.. Tell us about your experience with SMS Text Messaging & Marketing..best of the best app sms marketing

Superlative.ro
Romania
8 months using the app
November 15, 2021

Super interesting app. Easy to use and implement on my site. Very happy with the result. I wish there was more information about pricing and more options to add any amount we want, but overall it's a great app.

Deecoded Cosmetics
United States
8 months using the app
Appregator replied July 12, 2022

Hi,

We’re so glad to hear you had a great experience with our app. The detailed information regarding the pricing per message can be found within the FAQ section in the app. If you have any further questions, please email laura@superchargedsms.com and we'd be happy to assist you.

Keep Supercharging!

Best,

SMS Text Messaging & Marketing Team

February 14, 2021

wonderful app still studying but so far its easy to use and maintain ..............................................................................................................

Finessful Lifestyle
United States
8 months using the app
Edited July 28, 2022

Customer service is a little slow to respond but they always find a good solution. Thanks to them. Thanks Laura

Simon Gautier™ 🇫🇷
Spain
8 months using the app
Appregator replied July 28, 2022

Hi,

Thank you so much for your feedback. We try to improve our response times every day and will continue to do so. Please don’t hesitate to contact our support team in case you have any questions or need any help. Keep Supercharging!

Best,

SMS Text Messaging & Marketing Team

April 9, 2021

Easy to set up. Online chat that travels easily with you, canceled my 800 number since this works so well.

Favors Today
United States
7 months using the app
October 27, 2020

In the past, I've used a few different SMS marketing apps and none of them worked as well as this one! This app has brought in the most abandoned cart conversions compared to the other apps. It is also extremely user-friendly (both on the phone and laptop). The support team is great as well!!

Home de Decors
Canada
7 months using the app
November 1, 2020

This app has saved my fanny countless times. I often need to contact a customer after they have placed their order. I was going CRAZY trying to get people to respond to emails or phone calls. Email goes to spam. Everybody's voicemail box is full. But they DO answer texts! I can't tell you how many orders I have saved from oblivion because I was able to text a customer right away about their order. Tech support is REALLY responsive to problems and suggestions. Totally worth 2 cents a text. It'll save you hundreds of dollars. Oh yeah - and integration with Ping is awesome too!

Eureka Fabrics
United States
6 months using the app
April 21, 2021

Super simple to use! It definitely provides all of the information that you need and walks you through step by step. I just started using it and will give an update after I have used it for a while! So far so good!

Desert Rose Decals
United States
6 months using the app