Overall rating
4
Counts per rating level
  • 77% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and effective features, particularly for recovering abandoned carts and boosting sales. Many report significant revenue growth. The text message templates and Shopify Inbox integration are noted for their convenience. The pay-per-text model is preferred by some merchants over a monthly subscription. Customer service is praised for its responsiveness, and the app's assistance with compliance is positively received. It's seen as a valuable tool for expanding customer base and increasing order numbers.

December 22, 2022

Works good when it works. Sent out a campaign and none of my subscribers received it but I was charged. Ive sent multiple emails, and haven not received any response. We have only a small list of subscribers, which we are trying to build. We send out updates to our hours of operation, as we are open during inclement weather to sell our products.

Adirondack Landscape Supply
United States
About 1 month using the app
Appregator replied December 22, 2022

Hi,

I'm sorry that you've had a bad experience with our app. We had not received any emails from your team for some reason, which is why we have not responded!

We've reached out to you via email, and we willl help you resolve this matter immediately.

Thank you!

August 14, 2022

So far so good! Easy to use and and the best part they help with compliance! We cannot wait to use it more and grow our list!

Favani Candles
United States
1 day using the app
Appregator replied August 17, 2022

Hi,

We’re so glad to hear that you're having a great experience with our app. Please don’t hesitate to contact our support team in case you have any questions or need any help. Keep Supercharging!

Best,

SMS Text Messaging & Marketing Team

September 9, 2022

easy so far but don't know exactly what to do in Chile with it......................................................................................................................................................................................................................

skinroom86
Chile
24 days using the app
Appregator replied October 23, 2022

Hi,

Thank you for your feedback. We have emailed you with detailed steps on how to set up the app and start using it. Our app works worldwide, including in Chile!

If you have any questions, please email laura@superchargedsms.com. We would be happy to help!

Best,

SMS Text Messaging & Marketing Team

May 10, 2021

This app is very user friendly! I really love how easy it is to navigate. Cant wait to see the results!

TheWigRack
United States
About 21 hours using the app
May 29, 2021

I just started but I love how easy it was to get everything together. I will send another review when I have officially started

Tutu Fit Apparel
United States
About 21 hours using the app
December 19, 2022

this is a scam app the sms messages to not send they claim they converted sales that are non existant . they promise refunds and never refund everything about this nigerian style scam is a lie.

STAY CLEAR FROM THIS APP

NZ Diver
New Zealand
13 days using the app
Appregator replied December 21, 2022

Hi,

I'm extremely sorry that you've had a bad experience with our app. We responded to all your emails with evidence that your messages were being delivered. Also, like our team told you, the sales reporting is automated and not something that we can manipulate from our end. Regarding the refund - our team has been in touch with you over email.

Best,
Appregator Team

February 6, 2021

It took a little time to complete, but the process was super easy overall. Looking forward to using this App and hopeful for profitable results

GlowithIt Cosmetics
United States
12 days using the app
February 24, 2021

App Works just as I hoped it would, I really like not having to pay a monthly subscription. I would Highly recommend.

WCC Furniture & Mattress Center
United States
About 5 hours using the app
June 15, 2022

So far so good..... Trying to make a campaign for future now and it keeps going back on the browser. Will keep trying.

The Western Stitch
United States
About 3 hours using the app
Appregator replied July 12, 2022

Hi,

We’re so glad to hear you had a great experience with our app. Please don’t hesitate to contact our support team in case you have any questions or need any help. Keep Supercharging!

Best,

SMS Text Messaging & Marketing Team

November 15, 2022

Overall fine, a little tedious to get started with the SMS and text message marketing. Worked fine, directions we're easy to follow.

Peacocks & Pearls Lexington
United States
1 day using the app