Overall rating
4
Counts per rating level
  • 77% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and effective features, particularly for recovering abandoned carts and boosting sales. Many report significant revenue growth. The text message templates and Shopify Inbox integration are noted for their convenience. The pay-per-text model is preferred by some merchants over a monthly subscription. Customer service is praised for its responsiveness, and the app's assistance with compliance is positively received. It's seen as a valuable tool for expanding customer base and increasing order numbers.

February 14, 2023

Barely works. Most of the time, I can’t even access my dashboard due to their software malfunctioning. Thqrvis very inconvenient for us business owners. Zero stars

Faith D. Collection
United States
Over 1 year using the app
Edited March 14, 2023

Amazing when it works but when it doesn't, customer service is extremely helpful when it comes to troubleshooting issues. They let me know that they have updated the app and fixed all previous issues so it should be smooth sailing from here.

Plant Man P, LLC
United States
About 1 year using the app
Appregator replied July 13, 2023

Thank you for your review and for your continued support of our app.

We're always here to help with any issues you may face!

July 18, 2021

It has helped me a lot! Reaching out to customers through text messages seems to do better than email! I also love that it has templates to follow, which make it quick and easy!

LANMOU
United States
Almost 2 years using the app
March 18, 2020

I really enjoy this app, because for my bakery I don't need to send that many texts to customers. I just need to send texts to customers to update them on the status of their cakes. This app is perfect for that and for asking customers to leave reviews for me or to check my Instagram for updates!

The Flour Girl | Baking Supply Shop
Canada
Almost 2 years using the app
July 25, 2021

I am so glad I signed up for the SMS options, this allows me to be more connected to my customers. Great app! I highly recommend for all business owners.

Mariposa Boutique NM
United States
Almost 2 years using the app
November 19, 2022

I used this app for my SMS marketing and it has served it purpose greatly. It’s costs are minimal! Great service overall

Simple Designs
Nigeria
21 days using the app
July 20, 2022

Bruker sms TEXT Messaging & Marketing for å oppdatere våre kunder til å legge inn en bestilling i tilfelle de er usikker for å håntere en bestilling.

Viken Landskap
Norway
Almost 2 years using the app
Appregator replied July 21, 2022

Hi,

We’re so glad to hear you had a great experience with our app. Please don’t hesitate to contact our support team in case you have any questions or need any help. Keep Supercharging!

Best,

SMS Text Messaging & Marketing Team

April 13, 2022

We've seen thousands and thousands of unsent/undelivered messages. This service is not reliable. Customer service is extremely slow to respond. This has been a complete waste of money.

Jackie's Chocolate
United States
Over 1 year using the app
Appregator replied July 12, 2022

Hi,

We’re extremely sorry to hear about your negative experience with the app. We recently took over this app and would like to rectify this. Could you please email laura@superchargedsms.com? We will have someone look into this immediately.

Best,

SMS Text Messaging & Marketing Team

May 10, 2021

great and simple to use, I was skeptical at first but came to realize that it is simple and very easy to manage

Daisy J Boutique
United States
Over 1 year using the app
May 25, 2021

So far it seems easy and simple to use. I hope it helps engage more customers and create more sales.

The Clothesline
United States
Over 1 year using the app