Supercharged SMS Marketing , 129 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, easy setup, and effective features, particularly for recovering abandoned carts and boosting sales. Many report significant revenue growth. The text message templates and Shopify Inbox integration are noted for their convenience. The pay-per-text model is preferred by some merchants over a monthly subscription. Customer service is praised for its responsiveness, and the app's assistance with compliance is positively received. It's seen as a valuable tool for expanding customer base and increasing order numbers.
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I like the app to sent campaigns when I have new things opening. however I wish it was a pay one price per month for x amount of texts. It’s very expensive doing it per texts.
Hi,
Thank you for your feedback. As it costs us to send each text, we believe that a pay-per-message model is more transparent than a subscription model, but we will take this feedback into account.
Please don’t hesitate to contact our support team in case you have any questions or need any help. Keep Supercharging!
Best,
SMS Text Messaging & Marketing Team
I've not even started using it properly yet and I'm already impressed! The app is very clear and helpful in setting your store up, my one and only gripe is we are a UK based store, so it costs a little more to use the same service to message UK customers.
I am loving this app so far! The step by step walkthrough of how to get started was amazing because there's no way I could have figured it out myself. I'm really excited to see the return on this!
I cant seem to find anywhere that says "pop up builder" or anything like that or to see how it works on my website. If there wasa way to figure that out, id give it a better rating, but it looks like i just paid $20 for nothing. thanks
Hi,
We’re extremely sorry to hear about your negative experience with the app. We have emailed you with detailed steps on how to set up the app and start collecting subscribers.
If you have any questions, please email laura@superchargedsms.com. We would be happy to help!
Best,
SMS Text Messaging & Marketing Team
Didn't realise a Shopify update caused them to have to update their app. Reinstalled it and app is working perfectly as before. Good app for our needs .. texting customers about orders. Cheap sms prices for Ireland too.
Many thanks for you prompt support !
Hi,
We’re so glad to hear you had a great experience with our app. I apologize for the lack of responses from the support team.
We recently took over this app and would like to rectify this. Could you email laura@superchargedsms.com? We will have someone look into it immediately.
Best,
SMS Text Messaging & Marketing Team
Amazing when it works but when it doesn't, customer service is extremely helpful when it comes to troubleshooting issues. They let me know that they have updated the app and fixed all previous issues so it should be smooth sailing from here.
Thank you for your review and for your continued support of our app.
We're always here to help with any issues you may face!
Simply put, the best marketing add-on app we could have ever used. We have completely changed the dynamic between our consumers and customer service team.
Four stars since I just installed it. I like it so far and setup is easy. Hoping it reduces abandoned carts.
Excited for you to start recovering abandoned carts! If you need any help with implementing some successful strategies for abandoned cart SMS messages, or even for anything else, I'm more than happy to help and hop on a call as well :)
I try to use it, it looks good. Hope will bring back more orders.
It looks nice for sellers not in US.
I'm hoping this app improves my sales. The checklist and windows are a little hard to navigate and could be more user friendly.