Overall rating
4
Counts per rating level
  • 77% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and effective features, particularly for recovering abandoned carts and boosting sales. Many report significant revenue growth. The text message templates and Shopify Inbox integration are noted for their convenience. The pay-per-text model is preferred by some merchants over a monthly subscription. Customer service is praised for its responsiveness, and the app's assistance with compliance is positively received. It's seen as a valuable tool for expanding customer base and increasing order numbers.

April 9, 2021

Easy to set up. Online chat that travels easily with you, canceled my 800 number since this works so well.

Favors Today
United States
7 months using the app
October 27, 2020

In the past, I've used a few different SMS marketing apps and none of them worked as well as this one! This app has brought in the most abandoned cart conversions compared to the other apps. It is also extremely user-friendly (both on the phone and laptop). The support team is great as well!!

Home de Decors
Canada
7 months using the app
November 1, 2020

This app has saved my fanny countless times. I often need to contact a customer after they have placed their order. I was going CRAZY trying to get people to respond to emails or phone calls. Email goes to spam. Everybody's voicemail box is full. But they DO answer texts! I can't tell you how many orders I have saved from oblivion because I was able to text a customer right away about their order. Tech support is REALLY responsive to problems and suggestions. Totally worth 2 cents a text. It'll save you hundreds of dollars. Oh yeah - and integration with Ping is awesome too!

Eureka Fabrics
United States
6 months using the app
April 21, 2021

Super simple to use! It definitely provides all of the information that you need and walks you through step by step. I just started using it and will give an update after I have used it for a while! So far so good!

Desert Rose Decals
United States
6 months using the app
August 15, 2022

Very excited to use this app to help convert our abandoned carts. This is another creative way to stay in touch with our customers.

Tullia Sage
United States
6 months using the app
Appregator replied August 17, 2022

Hi,

We’re so glad to hear that you're having a great experience with our app. Please don’t hesitate to contact our support team in case you have any questions or need any help. Keep Supercharging!

Best,

SMS Text Messaging & Marketing Team

June 14, 2022

Fast Setup and very easy to navigate. I will update with any problems or concerns. As of now 5 star rating on ease of setup and how fast it was to get everything running.

ajresale
United States
5 months using the app
Appregator replied July 12, 2022

Hi,

We’re so glad to hear you had a great experience with our app. Please don’t hesitate to contact our support team in case you have any questions or need any help. Keep Supercharging!

Best,

SMS Text Messaging & Marketing Team

February 7, 2022

This app + Shopify Inbox is a gift from God. I highly recommend this app and we haven't even sent our first marketing message. This is a must-have app for any merchant looking to engage customers and recover abandoned carts.

vidlogix
United States
5 months using the app
Appregator replied July 12, 2022

Hi,

We’re so glad to hear you had a great experience with our app. Please don’t hesitate to contact our support team in case you have any questions or need any help. Keep Supercharging!

Best,

SMS Text Messaging & Marketing Team

May 19, 2022

Very user friendly and a great marketing option for my small business! I can't wait to see how this helps in the long run.

Oh My Goodness
United States
5 months using the app
Appregator replied July 12, 2022

Hi,

We’re so glad to hear you had a great experience with our app. Please don’t hesitate to contact our support team in case you have any questions or need any help. Keep Supercharging!

Best,

SMS Text Messaging & Marketing Team

Edited August 11, 2021

UPDATE: They were very responsive! Found the pricing info. Small team giving personal attention! Looks good, but I can't find pricing info anywhere. I only find a place to load funds. I don't want to load funds if I don't know how much I'm paying...

Fun5DollarJewelry.com
United States
5 months using the app
Appregator replied August 11, 2021

Hi there. I'm so sorry for the confusion here. Our complete pricing details are located in our FAQ page inside the app. Our app is free to install as well. Inside of the FAQ page at the top, we breakdown exactly how much each SMS costs and the difference in costs between international and domestic countries. We also breakdown in our FAQ page the max length of SMS and MMS messages and how costs are precisely calculated. We will try to make the pricing info standout more so that it's easier to find. Please email us and I'm happy to hop on a call or relay the pricing to you in any manner you'd like.

I've also sent you an email with the complete pricing as well :)

March 22, 2021

I used this app to help me get more conversion to get more customer and sell. I just started used app.

Brand Fashion Retail
United States
5 months using the app