Reviews (3,433)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the straightforward setup and robust targeting options of this app, particularly for engaging younger audiences with features like augmented reality. They find the ads cost-effective for driving traffic and sales, especially with shoppable and dynamic product ads. Supportive customer service and detailed analytics further help optimize campaigns, enhancing its value for e-commerce businesses.

April 27, 2020

I installed the app the first time in March and until now it doesn’t work. It doesn’t give me access to my account. I asked for help 1M times and nobody is able to fix this. Very bad !!!

Persetini Global
United States
7 months using the app
March 10, 2023

great app, very easy to use. connected my account already. although it is very hard to write 100 characters, i took my time to do that

dalmastore
United States
7 days using the app
October 13, 2021

It's still not clear to me if my pixel is automatically added to the Shopify site or if I have to manually do that.

Rally Tennis
United States
6 months using the app
March 31, 2023

Really easy set up. Wish there was more that could be done on a computer vice a mobile device though.

Festival.Bet
United States
3 months using the app
August 4, 2020

I loved the app it really helped me out with the snapchat marketing end of shopify, I would 100% recommend.

Direct Deliveries
United States
3 months using the app
July 17, 2021

Love this app best thing I have ever used. The communication and accessibility is excellent. Keeps in touch with friends in loved ones even creates new relations and brings back those you have been away from for so many years. Its worth the download once you get use to it it is the best system for keeping in touch. From pictures, to videos, or just plain talking and no long text history as it deletes them once you move on. Private conversations stay private and things you want to keep you can easily save.

Schorr Studios
United States
7 days using the app
November 18, 2023

great app will be using al of time

General Goods Hub
United Kingdom
3 months using the app
February 25, 2020

This is the worst integration that I've ever seen. When you install the app on your Shopify Admin you get the standard (for Shopify) spend $25 and get $100 coupon. Only, I spent $75 and snap chat wouldn't honor the coupon or apply it to my account. I contacted them for 6 days and they kept giving me the run around. I had to threaten to dispute it with my credit card company before their customer service group would even contact the billing department. 2 WEEKS LATER!!! I was given a credit for $100.

Be sure of the type of item you want to sell on SnapChat. From my test, the CPC is cheaper than most other platforms but you get what you pay for and it is spent quickly! The quality of the traffic is very poor compared to the same products being advertised on Facebook or Google. I'm sure that if your running brand recognition and not looking for conversions SnapChat would be fine but not if your looking for sales, unless you find the perfect product.

Your Goods Central
United States
7 months using the app
April 24, 2020

it was super easy super helpful and the best part ITS SUPER SIMPLE i would definitely advise this to everyone

D&M EMPIRE
United States
3 months using the app
September 15, 2022

Malgré de ma bonne volonté de vendre, votre application ne m'a rien vendu ou plutôt je n'ai rien vendu depuis que j'ai pris votre application, avez-vous une solution pour que je vende me articles.

ELECTRON-INFO
France
6 months using the app