Reviews (79)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for showcasing customer photos on their websites, enhancing user-generated content and sales. It features a user-friendly interface, easy installation, and allows product tagging in photos for shoppable galleries. The responsive support team quickly addresses issues and implements feedback. Customization options help align with branding, and continuous updates improve functionality and appearance, making it cost-effective for small businesses.

July 2, 2025

I've had Social Photos installed for 5 years and it has been awesome for keeping all my customer photos. For most of those 5 years, I have been extremely happy with the app and I recommend it often!

It wasn't until recently that I needed to reach out to support and literally had the best app support experience of my life!

Great value, great features, easy to use, and amazing customer support. What else could you ask for?

Bike Pretty
United States
About 4 years using the app
Socialphotos replied July 4, 2025

Oh thank you so much for the kind review. We're very glad that you find Social Photos useful and has been using it for a long time. Please let me know if there's anything else I can do for you. -Oky

July 2, 2024

Great support over the years, especially most recently from Oky Sabeni who helped me through a confusing problem (a problem of my own making lol). Aside from all that, the app just works great and I suggest any brand start ASAP with UGC. It makes a big difference and pays off big.

Shoot Film Co.
United States
Almost 8 years using the app
Socialphotos replied July 3, 2024

Thank you so much for the kind words! It was my pleasure to help you. Yea, Instagram integration can be a scary mess, but we're always here to help.

Edited October 14, 2025

The app is great, help us to have more lifestyle images and show our product in real life. :) The guys from the support are quick and since we start using the app, they keep improving it. I would fully recommend it.

Diamond Furniture
Ireland
Over 4 years using the app
Socialphotos replied April 6, 2021

Thank you and it was a pleasure to help you. Please feel free to reach out for anything.

September 30, 2025

What really stands out is their incredible customer support. They were always so easy to talk with and were extremely thorough in assisting with all the concerns and issues I raised. It's a great tool, made even better by a fantastic and responsive team. Highly recommended!

Club21.com
Singapore
2 months using the app
Socialphotos replied October 1, 2025

Thank you so much. It was a pleasure assistant you.

March 13, 2025

Great app that allows our customers to share their photos outside of a review. We feel like this is more likely to get UGC than in a review that requires someone to write up something so that is nice. The team is swift to respond and has helped through any updates or small custom needs as requested.

Thanks!

TEREN
United States
10 months using the app
Socialphotos replied March 14, 2025

Thank you so much for your kind words! We're thrilled to hear that our app is making it easier for your customers to share UGC in a way that feels natural. We always aim to provide a seamless experience and are happy to support any custom needs along the way. If there's anything else we can do to help, just let us know!

Thanks again! 😊

January 16, 2025

An easy app to use with many extra features that we are yet to use but hope to in future. Oky Sabeni was very quick and helpful in setting up an extra feature to upload a custom logo to appear next to customer photo uploads which was much appreciated

Cotswold-Shoes
United Kingdom
10 months using the app
July 28, 2025

So far loving the app and the customer support which is super friendly! They implemented a few features I needed very quickly, and I'm very pleased with the turnaround! I've been looking for a gallery app that allows you to tag products so you can create UGC product galleries for ages. The layouts are stylish, and the app is VERY customisable.

Easy Panels
United Kingdom
4 days using the app
Socialphotos replied July 29, 2025

Thank you so much for the kind review! Most importantly, we're happy that you find an app that suits your UGC needs! Please give us more feedback so we can continue to improve the product and let me know if you need any more help.

Edited January 12, 2024

Riley Owen was fantastic and helped us with any changes we wanted when using Socialphotos. Would highly recommend.

We have also recently had help again from Oky Sabeni who was also amazing with implementing changes to our website via the app. Super efficient!

La Residence Interiors
United Kingdom
Over 7 years using the app
Socialphotos replied December 7, 2022

Thank you so much! It was a pleasure working with you.

May 9, 2023

This app works exactly as we need it to and is easy to maintain, and Riley was a great help in addressing any issues.

SweetHoney Clothing
United States
Over 7 years using the app
Socialphotos replied May 9, 2023

Thank you for your review. It was my pleasure to help you.

May 3, 2022

Works well, I use it regularly. They even added a feature at my request. They seem nice. Been using it for years actually

Kigurumi.com
Canada
Over 6 years using the app
Socialphotos replied May 3, 2022

Thank you so much for using Socialphotos since 2015! We appreciate your support and it's been such a pleasure. Please feel free to reach out for any further feedback as we continue to improve the product.