Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing product pages with user-generated content and promoting customer engagement. Features like customer photo tagging and a "Buy It" icon on user-submitted photos are praised for their ease of use. The app is noted for its reliable performance, easy maintenance, seamless Instagram integration, and affordability, making it suitable for small businesses. The customer service is also highly commended for its responsiveness and helpfulness.

Edited May 24, 2016

Super pumped. These guys tagged in and helped us achieve the look we wanted for our socialphotos page on BohoBlu.com. Thanks so much!

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Feeling super let down by the support team that everyone says is so good. I installed this app on 5/15/2016. Unfortunately, I think the app is super cool but here's the disappointing part:

5/17 - emailed a question to support
5/20 - forwarded my question from 5/17
5/23 - finally received an "answer" that made me feel like they didn't even read my question or look at the attachment I sent.

So, hopefully I will get some help soon. If I do, I will update my review.

Bohoblu
United States
5 months using the app
November 26, 2014

Excellent App Very Easy to Use and completely professional style. A great price for what you get which is a lot, you get fast responses and the directions are a 123 step and then your ready to use. I tried all the other Instagram apps on Shopify being a long time e-commerce seller, and i soon deleted all of them i ran test on them they were either to slow, not accurate or required me to do HTML work that im not familiar with, this app was on the end magnificent. Just test it you will see for yourself. Happy Selling!

CONSEQUENCE OF FASHION
United States
7 days using the app
April 20, 2017

I was really pleased with the results using this app. www.geometico.co.uk

Geometrico
United Kingdom
4 months using the app
Edited April 6, 2021

We only start using this app recently, but it looks really helpful so far.
Good customer support, they answer very quickly and with full information.

Diamond Furniture
Ireland
4 days using the app
Socialphotos replied April 6, 2021

Thank you and it was a pleasure to help you. Please feel free to reach out for anything.

November 10, 2017

Terrible experience.
The new photos do not show up in our webpage. We do add some, but in a page we see only old one. Something is stuck.
Nobody is answering from a support for a few weeks. 4 letters sent.

Pour.

Magiclinen
Lithuania
3 months using the app
December 17, 2020

Great support - responsive to email and quick to help with custom placement! Easy to use- highly recommend

Caffeine and Kilos Inc
United States
2 days using the app
Socialphotos replied December 17, 2020

Thank you and very happy to help!

October 6, 2016

Great app, easy install and super intuitive UX for tagging/curation - highly recommend. Only thing keeping this from a 5 is load speeds but I understand that there will always be some limitations there. Also great service.

Citykey
United States
About 1 month using the app
December 14, 2018

I can't get this app working, I can't make a hashtag, don't know why? I have tried everything and I don't work

Stay a minute
Denmark
About 1 month using the app
October 18, 2022

When I first downloaded this plugin, there were a lot of operations that I didn't understand, but the customer service of socialphotos responded enthusiastically to my questions and helped me a lot.

Purple Leaf Garden
United States
1 day using the app
Socialphotos replied October 18, 2022

Thank you very much. It was my pleasure to help you. I'm glad we can find a working solution for you.

Edited October 22, 2015

Update: I have reached out to Socialphotos about a concern that there is no option to resynchronize my newly added product into the dashboard. After over a week I haven't received a reply or update on the problem.

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We're loving Socialphotos! The integration and dashboard is extremely easy and user friendly and the website seems to be improving more and more every day. We're only mid-way into our trial session but we are definitely planning on using the app for a very long time to come! Keep up the great work!!!

Factorygrl
United States
28 days using the app