Reviews (127)

Overall rating
4.5
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing live sales on Facebook and Instagram, noting its seamless Shopify integration for effective invoicing and inventory management. Key features include automatic fulfillment, direct message variant selection, and product overlays. Additional functionalities like waitlists and auto-reminders further boost sales conversion. The app is noted for its reliability and the proactive, responsive customer support, with continuous updates being a major strength.

March 27, 2022

I had been researching for commenting systems to help me streamline my invoicing plus to serve as an easy transition for my customers. After six months I decided to try SoldLive. It was the best decision for my business. It is very easy and simple to use. I recommend SoldLive to any busy that uses social media as a shopping platform. It is a great administrative tool to assist with back-office functions. Joe and his team provide excellent customer service and provide one on one zoom trainings as well as YouTube videos. Thanks again, Joe for this simplistic commenting and messaging system! Jackie Brown, Divaz Runway.

Divaz Runway
United States
6 months using the app
February 15, 2023

I never go live, as in absolutely NEVER. But that's the best part about this app. I use it in my VIP group for destashes, VIP only items, etc so that I don't have to manually invoice anything. It's amazing and Joe is always there to help almost immediately. He is willing to research and customize features as well. He's always looking to improve the system and resolve any issues.

Calico Rose Boutique
United States
6 months using the app
SoldLive replied May 8, 2023

Thanks so much Jordin!

If you ever want to have a zoom call with the founder of SoldLive to discuss your group sales, please reach out to the support team and we will help you schedule a time with him.

June 9, 2020

I have been running my boutique on Facebook for the last 4 years and have been trying to figure out ways to make it an easier checkout process, as well as not having to spend 10 hours a day invoicing my customers. This App is like an employee that can invoice for me all day, and now I have time to concentrate on other aspects of my business. The company is really great to work with and is constantly looking for ways to improve and help our business.

Shop Ashlin
United States
6 months using the app
SoldLive replied June 9, 2020

Thanks for the review Ashlin. You fit the ideal profile of who we want to serve with this app. Happy to jump on a zoom call anytime to get your feedback and input.

As a former CommentSold user, I very much looking forward to working with you to make this app do exactly what you want.

The Waitlist and Back-in-stock messages are ready for you now. And the checkout hold options will be ready for you tomorrow :)

August 12, 2021

I love the simplicity of it. I am able to add my products prior to my live or on the spot. I love that the app invoices my customers for me. This app has helped me tremendously. The stress of invoicing and checking on customers invoices to see if they are paid or not has been eliminated and I can be more present as a mom, wife and teacher! I have struggled lately with the app ending suddenly but not too concerned about it as Joe has been helpful along the way and I’m confident will help me resolve this issue

Hot Mess Jewels
United States
5 months using the app
July 31, 2020

I LOVE this system. It is not cumbersome or complicated as some alternatives are; no synching inventory or having to deal with accounting/money in several places. Way easier for customers too!! I love that it keeps customers on my site and they don't have to agree to anything or sign up or anything like that. They are used to the ShopPay and checking out on my site, and this allows them to continue to do that. I have a brick and mortar too and this allows all my inventory to seamlessley synch, all my customer/income data to be in one place and that is just a beautiful thing! This is just so simple I'm excited to have found you. I look forward to the features coming!

Whiskey Rose Co.
United States
5 months using the app
SoldLive replied August 2, 2020

Thanks for your review! Yes it doesn't make sense to adopt a separate shopping cart system along with a separate mobile app just to do your live sales. Our goal is to automate your current workflow, and not make you or your customers change existing behaviors. No Facebook jail ever with our app either :)

August 11, 2020

This has been a game changer for the way I run my live sales! It has definitely been worth the money!

Unwavering Haven
United States
5 months using the app
January 7, 2021

Absolute game changer!!! Perfect for my business while I'm Live on FB and has saved me hours of work! Customer support is amazing! Highly recommend!

Sandra Lucas Jewelry Store
United States
5 months using the app
July 15, 2021

This app has been so helpful to me as a small business in aiding with live sales, I found the price afordable for smaller retailers and the help desk is very quick to respond with any questions Ive had! They also check in periodically to check in on the efficiency of their app. Give it a try! I'm glad I did!

Girl UPcycled
United States
5 months using the app
November 8, 2022

We are really liking the SoldLive app...we are former CS users and our customers like that they can comment a number and not have to put their size out there. We like how easy it is to use and know that this app will just keep getting better and better. We have a few requests and once those are added this will be a 5-star app!

Manchester | Real Deals
United States
5 months using the app
May 23, 2023

I love this app! The automatic daily posting of products is a huge time saver for me and going live is so easy!
The support staff is great to reach out with any changes or updates and helps me decide which ones are best for me and my shop. I can’t say enough good things about this app! THANK YOU SOLD LIVE!

MiaBellaBoutique
United States
5 months using the app
SoldLive replied May 23, 2023

Thank you for your review!

If you ever want to have a zoom call with the founder of SoldLive to discuss your live sales, please reach out to the support team and we will help you schedule a time with him.