Reviews (416)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface that simplifies setup and daily operations, enhancing website professionalism and functionality with seamless integration and customization options. The support team is often praised for their quick and helpful responses, ensuring optimal app performance. It is noted for its cost-effectiveness, particularly beneficial for small to medium-sized businesses. The app streamlines the returns process, boosting consumer trust and satisfaction, which can lead to increased sales. Features like automated emails, easy label printing, and a polished returns portal make it a comprehensive solution for managing returns and exchanges efficiently.
Refine
-
By rating
Since we started using this app it has made our returns process so much simpler and easier for our customers...and us! I would highly recommend using this app.
Very useful app to manage the return/exchange/credit requests. You can customize many fields, as well as the email templates and return labels. Support service is very very reactive. Thumbs up!
Very professional, the first test failure was due to delays in their servers. Useful tool for returning
I've been using Clicksit for some time now and so impressed with the features and ease of use. It made the return process easier and more professional. The Clicksit team are always listening to their customers and are constantly improving the app based on customer feedback. Would highly recommend to anyone looking for a return portal!
everything I was looking for. an app that integrates with my theme and I can add my own text/returns policy below the form. The fact that its free is amazing bonus. the only thing id say to improve is the ability for customers to add images on the return but I have been reassured that they are working on it
Nice app. Works well, and does everything I need it to do. It loads fast, very intuitive, and no issues from customers. I Recommend it.
So far so good, great support, great app a must for all shopify stores, integration in your store is so easy and will go down well with your customers. Customer service is excellent. We don't use it very often yet :-) but a brillient App a must for all Shopify stores. Info@shoppersonalisedgifts.co.uk
Shop Personalised Gifts
Great to have you onboard Personalised Gifts. Now you have CollectPlus return labels setup with our app, this will completely automate your customer return process.
As a first step in creating a repeatable process for returns, this is good. Very basic, but it is a good starting software that is easy to implement.
Really easy app to navigate and has made the returns process so much easier for both myself and my customers. Highly recommend!
Brilliant app. Makes the returns process easy for customers and looks very professional on the website. Love the fact we can provide returns for customers and that we can chose to either charge for them or provide them foc if we like.