Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse discount offerings, including bulk buy and BOGO deals. It's praised for seamless integration with stores and reliable operation over the years. The support team is often commended for their swift and efficient service. Merchants value its flexibility in creating various promotion rules and running them without scripts or promo codes. It's recognized for boosting conversions and enhancing sale event experiences.

October 30, 2015

I've been using Shopify for a few years now and the team of Supple Apps gave me by far the best customer service I have ever experienced.
I would definitely recommend this app to everyone who's looking for cross-sell and / or discount or upsell features. It just works the way you'ed expect it would and for a great price. Thanks!

Ambius Nederland
Netherlands
About 3 years using the app
Edited December 6, 2019

Great app for running promos of all kinds. We ran into an issue right before Black Friday (*cue panic*) but Rob and his team addressed it for us right away and everything ended up working out perfectly (*massive sigh of relief* ). Great app with great customer service. The only feature that I wish it had was the ability to sort active/expired offer types in different ways. Currently it groups them by deal type but having the ability to at least sort them chronologically or with active offers at the top would be helpful as after a year or so of use our list is quite long so scrolling through or searching for them one at a time using the search bar can be a bit tedious. Overall we are still very satisfied with this app and wouldn't hesitate to recommend it!

The Arborist Store
Canada
About 3 years using the app
October 20, 2020

We use this app multiple ways! There are many ways to combine it's uses, There support is great. Thank you.

Ice 'N' Fire
Canada
About 3 years using the app
August 3, 2022

I use this app to turn on & off sales that happen at various times during the year. Also for volume discounts on items that can be shipped together. Support is also very good. They now have chat within the app dashboard.

My Backyard Decor
United States
About 3 years using the app
Orbit replied August 4, 2022

Thanks for using our chat widget, it's a new feature we're rolling out. I'm happy to hear it was helpful for you!! - Emily, Head of Support

April 26, 2018

Great App ! Easy to customize and adds great features to the website. Support was also very helpful and responsive when I needed them. Would definitely recommend.

Barcountry Cocktails
Canada
Almost 3 years using the app
November 10, 2020

This app can definitely fulfilled our needs in terms of bundle sales, apply multiple tier of discount when certain order amoumt is acheived, it also worked with the default discount code from Shopify. Special thanks to Travis from their team, he helped us a lot with the setup and even recorded a step by step clip to answer my query.

Mamy Kingdom
Hong Kong SAR
Almost 3 years using the app
March 28, 2019

I've used the app for our store to run offers/promotions. User-friendly and easy to create and customize your offers. Been using the app for about two years now and it has certainly helped with sales.

Count On Us
Canada
Almost 3 years using the app
February 17, 2017

Special offers has been great for our promotional needs on our site. It's much easier to create discounts and BOGO offers compared to other apps we've tried.

It's not available now, but it would be nice to have the capability to select products to discount by specific variant.

The best part about this app is the customer service. They've been very responsive and issues are quickly resolved.

Distil Union
United States
Almost 3 years using the app
January 20, 2017

Great app, amazing customer service!

They helped me resolve any issues and gripes I was having with the app and were very prompt with their responses!

If you ever have a problem with their app's functionality, please let them know and they'll be happy to assist

Zensense
Canada
Almost 3 years using the app
January 27, 2021

the customer support was really nice! They helped me throughout and assisted in every way they could!

East Ocean Aquatic
Singapore
Almost 3 years using the app