Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse discount offerings, including bulk buy and BOGO deals. It's praised for seamless integration with stores and reliable operation over the years. The support team is often commended for their swift and efficient service. Merchants value its flexibility in creating various promotion rules and running them without scripts or promo codes. It's recognized for boosting conversions and enhancing sale event experiences.

June 2, 2021

Great customer service and support. They always are ready to help with issues. I have been using them for over a year with good results.

Cool-jams
United States
Almost 3 years using the app
August 21, 2017

A great app and whenever I have used support I have gotten polite, concise and clear feedback from the developer. Have been using this app for around 6 months now and it works perfectly as a buy x get y app.

There are a lot of options within the app to get the specific deal that you are after and if I have been unsure I have simply sent support and email and responses were received very promptly offering very polite advice.

Very much recommended.

8ball 2
United Kingdom
Almost 3 years using the app
July 28, 2017

We upgraded to this App after using the older version (Buy X, get X). There's no coding needed anymore which made it a simple set-up AND the support we did get from the Supple team was excellent.
The App itself works perfectly, exactly as described and gives a number of powerful options for promoting offers on our site. Very pleased.

Slingsandthings
United Kingdom
Almost 3 years using the app
Edited June 27, 2017

They worked with me to solve my problem about the discounts not showing up correctly.

Teaqueenparties Com
United States
Almost 3 years using the app
November 4, 2017

Very friendly, fast support. Got what I needed, the app does exactly what it says

Medgreen Nail Palace
United States
Almost 3 years using the app
June 26, 2020

This is a great app - I find the notifications to users about the offers work particularly well, which is something not offered by Shopify Automatic Discounts. Support were really helpful too and answered my queries very quickly.

Bshirt
United Kingdom
Over 2 years using the app
September 27, 2022

The Shopify discount system is very limited. This app helps to provide a more smooth and more promotional sale event experience. It takes time to optimize the UI but the support team is professional and helps us with customization. Highly recommend.

Ling's Moment
Hong Kong SAR
Over 2 years using the app
Orbit replied September 28, 2022

Thank you for the kind words!! I'm so glad our app was able to help improve your sales! - Emily, Head of Support

August 18, 2020

I am rating this app for support. I am just really starting to use this app and have had a few tech issues. The support team was very responsive and resolved each problem that came up.

Steel Pony
United States
Over 2 years using the app
January 21, 2021

Very, very useful sales and bundler app, you can really achieve a lot with the shopify built in discounts and this app. The support team are very responsive and resolved our issue.

Vaporony
United Kingdom
Over 2 years using the app
November 25, 2021

Great and responsive support team, really appreciate their prompt response when there is a bug, special thanks to Kay from Pixel Union.

Andatech Distribution
Australia
Over 2 years using the app
Orbit replied November 26, 2021

So happy to hear this, I'm glad we were able to get everything sorted out for you. Will be passing this feedback along to Kay, thank you! - Emily, Support Lead