Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse discount offerings, including bulk buy and BOGO deals. It's praised for seamless integration with stores and reliable operation over the years. The support team is often commended for their swift and efficient service. Merchants value its flexibility in creating various promotion rules and running them without scripts or promo codes. It's recognized for boosting conversions and enhancing sale event experiences.

October 28, 2015

Truly an amazing app! It more than paid for itself in the first 30 minutes it was live and the customer support is outstanding!

Vero Brava
United States
Over 1 year using the app
October 12, 2018

These guys are absolutely amazing support team goes above and beyond to make sure you are fully satisfied.

Amnesia
Canada
Over 1 year using the app
April 30, 2020

Hands down the best discount app out there, been using this app for several years and it’s made me bank! Paige at customer service has also been very helpful helping me get their app working with Zipify, thumbs up

Skull Riderz
United Kingdom
Over 1 year using the app
February 2, 2018

A good and functional app, but lacking some functionality when you have wholesale and retail stores with one catalogue. Overall good experience and fairly affordable.

Thesisbeauty
United States
Over 1 year using the app
February 10, 2022

Very helpful app and an excellent support team! The team was able to help me immediately and implement my wishes!

Petsweetness
Germany
Over 1 year using the app
Orbit replied February 10, 2022

I'm really happy to hear this. Glad you had such a positive experience! - Emily, Support Lead

December 24, 2021

My developers were consistently responsive to my unique needs; they give very helpful feedback and even included screenshots and helpful details to guide me through every challenge I needed. This quality customer service makes this app a keeper!

HappyChic
United States
Over 1 year using the app
Orbit replied January 4, 2022

Thanks so much for the kind words! - Emily, Support Lead

May 25, 2018

Used this app for a while now and has helped greatly with our sales. Also, anytime I have need something fixed, the team have always been a great help. Would recommend!

Hyggebands
United Kingdom
Over 1 year using the app
May 31, 2022

Very useful app with a lot of options and exceptional support from the Orbit theme! They helped with adjusting the theme we use so the sale badges are shown properly on the webshop

OOTD Fashion Store
Netherlands
Over 1 year using the app
Orbit replied June 1, 2022

Thank you for the kind words, I really appreciate it! Glad to hear you're happy with our support :) - Emily, Support Lead

July 18, 2017

So far this app is by far the best app for offering special offers to our customers. The support is fantastic and we would use anything this company creates.

Lotusboutique
United States
Over 1 year using the app
November 22, 2022

awesome, the support are very helpful here, they fixed our problem with regards discount doesn't show up in the floating cart thanks.

Sportspower Bundaberg
Australia
Over 1 year using the app
Orbit replied November 23, 2022

So happy to hear this, thank you for sharing! - Emily, Head of Support