Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse discount offerings, including bulk buy and BOGO deals. It's praised for seamless integration with stores and reliable operation over the years. The support team is often commended for their swift and efficient service. Merchants value its flexibility in creating various promotion rules and running them without scripts or promo codes. It's recognized for boosting conversions and enhancing sale event experiences.

June 7, 2017

Very unsefull app and the support answer very quick !!

Thefrench Shop
France
10 months using the app
Edited August 3, 2018

Very good app, easy to use and performing !

Pautonnier
France
10 months using the app
December 12, 2020

App is excellent have been using for years. The support is among the best of any app developers we use. Would highly recommend

Tapered Menswear
United Kingdom
10 months using the app
May 16, 2021

I searched high and low for an app that allows the feature of two products for x dollars. Super happy with the userface and support has been amazing. Highly, highly recommend!

GLAMOUR GLASSES
Australia
10 months using the app
January 13, 2021

I needed some help with the translation and editing of some text within the app. It required simple coding, but being a complete beginner myself I asked for support. Rob from Pixel Union was great. Helped me step by step on how to edit the code and even offered to do it himself! Amazing customer service, couldn't be happier!

British in Fluenza
United Kingdom
10 months using the app
February 21, 2017

I don't usually feel inclined to provide a review for a software product. Most of them fall short of my expectations. As a software engineer with over 40 years experience, I view software more critically than most.

SHORT REVIEW:

This product simply works. It is easy to use and provides a beautiful result to the shopper, easily customizable to match your theme. It will handle any kind of offer you might want to make, unless you are attempting something incredibly complex. If you need something that handles a variety of offer types - limited to a product, collection, multiple collections or the entire store - I can't recommend this app strongly enough. And as a bonus, it also provides up-sell and cross-sell.

LONG REVIEW:

I started looking for a quantity price break app and chose what looked like a good option. After getting it set up, I was ready to test it with TeeLaunch. (My store is currently all TeeLaunch - product imprints). Before trying it I contacted TeeLaunch to let them know what I was about to test and they said that app is not compatible with them.

I found out that any app that adds variants or changes variant names or SKUs will be incompatible with TeeLaunch. The app I had chosen creates a new variant for every existing variant and price point in the tier. Besides being incompatible with Teelaunch this meant that each time I added a product that I wanted to include in a tiered price break, I had to manually disable then re-enable the discount in order to get the new product included.

So I went through the app store and emailed all 4 or 5 providers of apps that might provide quantity price breaks. I explained the restrictions imposed by Teelaunch and SuppleApps is the only provider who responded. And they responded quickly.

The first App I tried had a separate app for Upsells. It worked OK but I liked the upsell implementation in this app better.

So, for one reasonable price you get 2 products that other providers sell separately. You get an easier to use, more intuitive setup. And you get a beautiful result for your shopper.

SUMMARY:

I took the time to write this up because it is rare that I encounter a software product that I feel has been as well-implemented as I would have designed myself. These guys nailed it and deserve the praise. They will be my first choice for any other apps I need.

Memeologies
United States
10 months using the app
November 4, 2019

All the offers in 1 app, with reasonable pricing. I have some difficulties but support help me solve it. Recommend this app to everyone!

I Believe Shop
Vietnam
10 months using the app
December 16, 2021

This app is so wonderful! It's easy to use and customize to your theme. We've been using it for awhile now and have had really great results (increased aov in particular!). I highly recommend trying it out.

ArtSnacks
United States
10 months using the app
Orbit replied December 17, 2021

Thanks so much for your review! I'm glad to hear you had such a great experience :) - Emily, Support Lead

January 19, 2022

Great app, great customer service! They reach out to you very fast, responsive and helpful. Highly recommend.

Pow Wow Native
Vietnam
10 months using the app
Orbit replied January 19, 2022

Thanks so much for sharing! - Emily, Support Lead

January 5, 2021

Thanks for all the support guys, the app is integrated seamlessly and looks really great An manually sync to catalogue button would be nice as this doesn't always pick up new products but the offers work well and they are easy to make

Fashion Colab
New Zealand
9 months using the app