Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse discount offerings, including bulk buy and BOGO deals. It's praised for seamless integration with stores and reliable operation over the years. The support team is often commended for their swift and efficient service. Merchants value its flexibility in creating various promotion rules and running them without scripts or promo codes. It's recognized for boosting conversions and enhancing sale event experiences.

Edited October 8, 2019

These guys have been absolutely AMAZING and have helped me SUPER quick with every request I have had. For the past 2 years, the app has come a long way and keeps getting better. Thank you so much!

Something Borrowed Ny
United States
Almost 5 years using the app
June 20, 2022

This app works really well with what we need for our shop! We ran into some problems and reached out to customer service and they helped us greatly!

All Pima Apparel
United States
Over 4 years using the app
Orbit replied June 20, 2022

Aw I'm glad to hear it worked out!! Thanks for sharing :) - Emily, Support Lead

March 14, 2017

Outstanding app and outstanding support. Extremely flexible.

It is lacking a couple minor features. I wish it had the ability to add an exclusion collection (all items in collection X are on sale, excluding those also in collection Y), and I wish it had a way to do free shipping as the offer. But both of these requests are things I can work around, so not big enough to take off a star for. For the most part, though it lets you set up most discount offers you can think of.

Mtw3d
United States
Over 4 years using the app
March 2, 2021

When first installed and you try to use some offers, there may be some bugs depending on your theme. However, the Pixel Union team was able to respond and address my inquiries within 24 hours. Thanks!

American Fighter
United States
Over 4 years using the app
Edited June 11, 2021

Great response from the team relating to checkout issues
Went above and beyond trying to fix an issue that in fact was to do with another app

Diesel2
Ireland
Over 4 years using the app
June 3, 2021

As an ecommerce business we often use this app to run special offers and deals for our customers. This app allows us to run various deals that's suited to our business needs.

Boody South Africa
South Africa
Over 4 years using the app
January 10, 2019

I have used this app to create bundle deals on my retail website and it has been working great. Lots of options and the customer service is really good and fast when you need help!

PI
United States
Over 4 years using the app
July 18, 2017

Excellent app - we upgraded from their previous Buy X Get 1 app and are thrilled. Love that we can add links in our customer emails for exclusive VIP offers for our customers. Customer service is quick and efficient, no matter what timezone you're in. Keep up the great work!

The Salty Fox
Australia
Over 4 years using the app
September 6, 2017

OMG! This is the best special offers app on Shopify. I know because I tried them all... These guys are amazing. The app is so intuitive, so easy to understand and does exactly what it supposed to and EVEN MORE: They actually added a feature I desperately needed for my shop, they immediately understood what I need and within a few days TA DA it was already active in the app. I am so grateful for you guys you are the best you saved me weeks of work!

Easyinktattoo
United States
Over 4 years using the app
December 8, 2021

The app is great for increasing your average order value and has great support. I was faced with a particular issue within the app, submitted a support ticket and they solved the issue in a short amount of time. Recommend.

Bitcoin Gear
Belgium
About 4 years using the app
Orbit replied December 8, 2021

Really happy to hear this, glad we could help! - Emily, Support Lead